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Integrated EAM for Hotels: An Overview
According to a recent NYT article, the hotel industry saw record revenue last year reaching $138 billion, growing $28 billion from the previous year. In

database for travel agent  a hotel’s central reservation database via a global distribution systems (GDS), such as Amadeus , Sabre Holdings , Galileo , and Worldspan (the latter two operate under TravelPort, but have both retained their brand names). In addition to calculating travel agent commissions, administrators need to manage travel agents’ logins, passwords, and profiles, as well as their permissions. Increasingly, large hotel chains are also making business to business bookings available. All of these involve different Read More...
Warehouse Management Systems (WMS)
A warehouse management system (WMS) should provide database and user-level tools in order for a company to optimize its storage facilities while at the same time providing user level task direction...
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Documents related to » database for travel agent


CRM without Compromise: A Strategy for Profitable Growth
When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at

database for travel agent  center, different systems and databases caused inconsistent call handling, order management, and service resolution. Agents at different call centers worked in different environments with different tools at each location, and they all had to access three different systems to check product registration, get product and price information, and take orders or provide technical support. Toggling between different systems took a lot of time and caused inconsistent problem resolution; hence, customer Read More...
Sword Ciboodle-One More BPM-Centric CRM Provider
What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve

database for travel agent  about having a unified database of all activity, but rather about being able to pull together the information relevant to a specific customer and specific interaction into an intuitive workspace for the agent or the customer. However, the famed “360-degree view of the customer” is not consistently possible from an analytical perspective. From an operational perspective, an enterprise does not necessarily need all of the “360 degrees,” but it rather needs the “45 degrees” slice that is Read More...
Vendor Extends Welcome Mat for Hospitality Industry
SoftBrands Hospitality business supports the enterprise information management needs of hotels and resorts. SoftBrands' range of hospitality software products

database for travel agent  shares a client history database. The heart of the system is the Client Profile Manager , which allows a resort or spa to capture all aspects of client preferences and activities. RIO can tie together all areas of a resort property, including the spa, restaurant, gift shop, classes, special events, golf, tennis, and fitness center, through specific modules such as RIO Spa , RIO Retail , and RIO Dining . SoftBrands has offered the RIO product for over three years, and there are currently approximately 250 Read More...
Voice Self-Service Leverages the Knowledge Base to Improve Customer Interactions
Deploying voice self-service (VSS) is undeniably attractive to enterprises because it improves the speed, consistency, and convenience of information sent to

database for travel agent  Dynamic Knowledge Bases , Database for Knowledge Management , Creating Knowledge Bases-Free , Knowledge Management , Top Knowledge Base Software , Knowledge MGMT Software , Knowledge Base Article , Knowledge Base Open Source , Knowledge Base Freeware , Knowledgebase Marketing , Compare Knowledge Management , Find Knowledge Management , Methods Knowledge Base , Knowledge Democracy , Create Knowledge Base , Share Critical Knowledge , Knowledgebase Compares Codes , Support Knowledgebase , Official Knowledge Read More...
Double Trouble for Cap Gemini: Integrator's Problems Suggest A Different Approach to Contracting for Technology Services
IT systems company Cap Gemini has been dropped from some large contracts and is being sued for allegedly refusing to perform on another.

database for travel agent  Trouble for Cap Gemini: Integrator's Problems Suggest A Different Approach to Contracting for Technology Services Event Summary An article in the New York Times states that Cap Gemini, an international provider of IT services, has recently been removed from a total of almost $150 million dollars worth of projects. The United States Chamber of Commerce, The United Way and the French Government have all expressed extreme dissatisfaction with Cap Gemini's performance; in at least one of these Read More...
AIM Vision for Microsoft Dynamics GP: ERP for Discrete Manufacturing Certification Report
The AIM Computer Solutions product AIM Vision for Microsoft Dynamics GP is now TEC Certified for online evaluation of enterprise resource planning (ERP

database for travel agent  Vision for Microsoft Dynamics GP: ERP for Discrete Manufacturing Certification Report The AIM Computer Solutions product AIM Vision for Microsoft Dynamics GP is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product Read More...
SAP for Media-The Solution Portfolio for Newspaper and Magazine Publishers
The news certainly isn’t what it used to be. Today, rising costs, stagnating circulation figures, and falling advertising sales characterize the newspaper

database for travel agent  SAP for Media-The Solution Portfolio for Newspaper and Magazine Publishers The news certainly isn’t what it used to be. Today, rising costs, stagnating circulation figures, and falling advertising sales characterize the newspaper market. There is hardly any capacity for new magazines, while new media and changed consumer habits are fragmenting the market. Consequently, gaining the loyalty of your customers and increasing your company’s attractiveness is crucial—now more than ever. 0 Read More...
Sunrise Technologies' Apparel & Footwear Template for Microsoft Dynamics AX: ERP for Fashion Certification Report 2011
Sunrise Technologies' Apparel & Footwear Template for Microsoft Dynamics AX is now TEC Certified for online evaluation of enterprise resource planning (ERP) for

database for travel agent  Technologies' Apparel & Footwear Template for Microsoft Dynamics AX: ERP for Fashion Certification Report 2011 Sunrise Technologies' Apparel & Footwear Template for Microsoft Dynamics AX is now TEC Certified for online evaluation of enterprise resource planning (ERP) for fashion packages in TEC's ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report Read More...
Commsoft Technologies Fidelio (v.6) for ERP for Distribution Certification Report
The Commsoft Technologies product Fidelio is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in the ERP

database for travel agent  Technologies Fidelio (v.6) for ERP for Distribution Certification Report The Commsoft Technologies product Fidelio is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for distribution in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More...
Accelerating the Speed of Intelligence for Fast and Flexible Forecasting: Engaging the Business for Better Results
Forecasting is changing from a top-down process to a bottom-up one. High-level targets may be useful starting points, but they must be combined with input from

database for travel agent  the Speed of Intelligence for Fast and Flexible Forecasting: Engaging the Business for Better Results Forecasting is changing from a top-down process to a bottom-up one. High-level targets may be useful starting points, but they must be combined with input from line management and department heads before being rolled up into enterprise-wide financial goals. Some companies find it effective to “embed” members of the finance function within other business units. Read this white paper to find Read More...
ERP for Distribution: See for Yourself How the Competition Stacks Up
Technology Evaluation Centers (TEC) is proud to announce the TEC Vendor Challenge—ERP for Distribution. The Vendor Challenge event is for distributors

database for travel agent  for Distribution: See for Yourself How the Competition Stacks Up Technology Evaluation Centers (TEC) is proud to announce the TEC Vendor Challenge—ERP for Distribution. The Vendor Challenge event is for distributors, manufacturers, and other companies with extensive shipping and logistics operations. The event is being co-sponsored by our partners Aberdeen Group, Pemeco Consulting, and SupplyChainBrain. The event will be held from September 18–19, 2013 in beautiful Montreal, Quebec. For more Read More...
Adeon Software House CXInsight for Electronics V5.2.0 for Product Lifecycle Management Certification Report
CXInsight for Electronics (v5.2.0) from Adeon Software House is now TEC Certified for online comparison of discrete product lifecycle management (PLM) software

database for travel agent  Software House CXInsight for Electronics V5.2.0 for Product Lifecycle Management Certification Report CXInsight for Electronics (v5.2.0) from Adeon Software House is now TEC Certified for online comparison of discrete product lifecycle management (PLM) software in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, Read More...
Supply Chain Risk Management for Wholesale Distribution Companies: Planning for Disruption
Forward-looking companies are focusing on managing supply chain risk. The same functionality that supports supply chain network visibility, collaboration, and

database for travel agent  Chain Risk Management for Wholesale Distribution Companies: Planning for Disruption Forward-looking companies are focusing on managing supply chain risk. The same functionality that supports supply chain network visibility, collaboration, and analytics can also enable supply chain risk management. This white paper shows that companies often actually possess the data they need, but disconnected systems impede the ability to make the right data accessible to the right people at the right time. Read More...
ProfitKey’s Rapid Response Manufacturing (v. 7.7.1) for ERP for Engineer-to-Order (ETO) Manufacturing Certification Report
ProfitKey’s Rapid Response Manufacturing (v. 7.7.1) is TEC Certified for online evaluation of enterprise resource planning (ERP) for engineer-to-order (ETO

database for travel agent  Rapid Response Manufacturing (v. 7.7.1) for ERP for Engineer-to-Order (ETO) Manufacturing Certification Report ProfitKey’s Rapid Response Manufacturing (v. 7.7.1) is TEC Certified for online evaluation of enterprise resource planning (ERP) for engineer-to-order (ETO) manufacturing solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download Read More...

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