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Software Functionality Revealed in Detail
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Pegasystems to Further Extend SAP ERP Processes
On December 4, 2012, Pegasystems (a.k.a. Pega), a prominent business process management (BPM) and customer relationship management (CRM) software solutions

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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A Product Note: Attensity and the Voice of the Customer


Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations across multiple channels, extract actionable data and insights, and route conversations for rapid and effective response, improving their customers’ experience and loyalty.

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Lotus Extends Domino for Unified Messaging and Wireless Communications


Lotus announced a unified messaging initiative that extends the Lotus Domino platform by enabling customers to access e-mail, voice, and fax data from any device at any time.

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Sendmail Matures


In 1981, Eric Allman developed sendmail to route messages between disparate mail systems. Two years later, in 1983, sendmail version 4.2 was shipping with 18 different vendor UNIX systems.

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The Intranet Has Come a Long Way: Where is it Going Next?


The intranet was born from the marriage of two opposing business initiatives. The word processing department was cutting costs by eliminating the printed telephone directory and the information systems department was trying to find any reason for playing with HTML. Well, maybe not exactly, but not too far from the truth. What lies on the horizon for this collaboration technology?

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Notes from SAP TechEd, Las Vegas


Senior ERP anlayst Aleksey Osintsev gives his impressions of the recent SAP TechEd developers conference. He recaps some of the announcements that were made, and delves into SAP's relationship with the cloud and the Internet of Things.

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PSINet and HP ~ OpenMail as an Outsourced Global Messaging


We expect the plan to be a moderate success in Europe. We have no expectations of success within the United States

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Commerce One: First SAP, then Microsoft. But What About Clarus?


Commerce One announced an expanded partnership with Microsoft. Will e-procurement be an integral part of your next operating system?

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New Jive Mobile Apps: iPad, iPhone, and Android


Jive introduces new iPad, iPhone and Android apps to support the demands of mobile users to generate content and access communication and collaboration tools. Jive for iPad—allows users to track progress on key projects, view the latest news, communicate, and follow trends via custom streams. The app includes a rich-text editor for content creation (i.e. blog posts, documents, etc.).

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Analysis of Lexacom's and Mirapoint's Joint Wireless Messaging Solution


The need and demand for wireless messaging and calendaring is obvious, but Mirapoint and Lexacom are relatively unknown in the messaging arena.

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Case Study: Hartman Rauta Oy


Hartman Rauta Oy (Hartman) had been using IBM Lotus Notes V7 software as its legacy e-mail and messaging platform. Although satisfied with the existing system, the company wanted to take advantage of updates and improvements available in the latest version. Hartman also wanted to implement a virtual group working environment to support improved communication and collaboration. Learn how Hartmann managed the update.

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