Swiss financial services company Global Refund needed to replace its antiquated customer relationship management (CRM) system. To find a mobile-enabled, user-friendly solution that could handle the company’s 15 million yearly transactions, Global Refund turned to TEC. Learn how TEC helped Global Refund turn its long-list of 40 vendors into a short-list of four, and shave two months off the selection process.
Solution , Up to Date CRM , New CRM , Viable CRM , Additional CRM , Available CRM , Comprehensive CRM , Viable CRM Vendors , Selection of CRM Vendors , CRM Evaluation , TEC''s CRM Evaluation Center , CRM Database , CRM Evaluation Centers Using eBestMatch, we had a detailed, precise list that ranked the ability of each CRM solution to meet our requirements. - Eric Hansen, IT Project Manager, Global Refund Antiquated CRM System Lags behind Mobile Salesforce Global Refund, headquartered in Switzerland,