Abstract: Without data that is reliable, accurate, and updated, organizations can’t confidently distribute that data across the enterprise, leading to bad business decisions. Faulty data also hinders the successful integration of data from a variety of data sources. But with a sound data quality methodology in place, you can integrate data while improving its quality and facilitate a master data management application—at low cost.

Abstract: Management at Concert GmbH, a company specializing in the production of non-woven air-laid fabrics, realized that the company had a lot of different custom applications running in its plants. Much of the production management was being handled manually—not in keeping with the nature of the company. After selecting a production management solution, Concert realized a return on investment in less than one year. Learn why.

Abstract: Nearly half of all US companies have serious data quality issues. The problem is that most are not thinking about their business data as being valuable. But in reality data has become—in some cases—just as valuable as inventory. The solution to most organizational data challenges today is to combine a strong data quality program with a master data management (MDM) program, helping businesses leverage data as an asset.

Abstract: You can blame your sales people all you want, but if the lead data is bad, they’re not going to bring in business. You can blame your product managers for ineffective promotions, but if the target lists are redundant, the pitches fall on deaf ears. You can blame your customer service representatives for low satisfaction scores, but if customer data is missing, then no wonder the complaint resolution pipeline is backed up. Think it’s your customer resource management (CRM) system? Think again. It’s bad data, and it’s costing you millions. Request your copy of The Bottom Line on Bad Customer Data that delivers detailed advice from Jill Dyche, partner and co-founder of Baseline Consulting, about what you can do to address the impact of bad data on your company. The report gives you insight into how bad data is impacting your company and what you can do about it. How to identify where the bad data is and quantify its impact, and different approaches to determine the sources and causes of bad data are all offered in this paper.

Abstract: Many business activities require access to real production data, but there are just as many that don’t. Data masking secures enterprise data by eliminating sensitive information, while maintaining data realism and integrity. Many Fortune 500 companies have already integrated data masking technology into their payment card industry (PCI) data security standard (DSS) and other compliance programs—and so can you.

Abstract: There is a great deal of confusion over the meaning of data warehousing. Simply defined, a data warehouse is a place for data, whereas data warehousing describes the process of defining, populating, and using a data warehouse. Creating, populating, and querying a data warehouse typically carries an extremely high price tag, but the return on investment can be substantial. Over 95% of the Fortune 1000 have a data warehouse initiative underway in some form.

Abstract: Data auditing is a form of data protection involving detailed monitoring of how stored enterprise data is accessed, and by whom. Data auditing can help companies capture activities that impact critical data assets, build a non-repudiable audit trail, and establish data forensics over time. Learn what you should look for in a data auditing solution—and use our checklist of product requirements to make the right decision.

Abstract: Rising data volume is not the only reason companies are concerned with issues of data integration and data quality. The growing numbers of disparate systems that produce and distribute data add to the complexity. But in many companies, data quality management has not kept pace with the growth of data integration projects, and its use is immature. Find out how moving toward a single data services architecture can help.

Abstract: Most service delivery managers and executives quickly realize that there are a number of 'pain points' involved in trying to manage service delivery efficiently, which can lead to a complete inability to manage business. However, the Service Network Optimization (SNO) model from ServicePower is a set of service offerings and technology designed to help service organizations make the right decisions.

Abstract: Companies are fighting a constant battle to integrate business data and content while managing data quality. Data quality serves as the foundation for business intelligence (BI), enterprise resource planning (ERP), and customer relationship management (CRM) projects. Learn more about software that unifies leading data quality and integration solutions—helping your organization to move, transform, and improve its data.

Abstract: Oracle Database 11g is a database platform for data warehousing and business intelligence (BI) that includes integrated analytics, and embedded integration and data-quality. Get an overview of Oracle Database 11g’s capabilities for data warehousing, and learn how Oracle-based BI and data warehouse systems can integrate information, perform fast queries, scale to very large data volumes, and analyze any data.

Abstract: Once a revolutionary concept, data warehouses are now the status quo—enabling IT professionals to manage and report on data originating from diverse sources. But where does log data fit in? Historically, log data was reported on through slow legacy applications. But with today’s log data warehouse solutions, data is centralized, allowing users to analyze and report on it with unparalleled speed and efficiency.

Abstract: To derive maximum value from your data, you need a strong data governance program that helps develop and manage data as a strategic business asset. The success of a data governance program thus hinges upon a robust data integration technology infrastructure. Developing the right technology infrastructure is critical to your ability to automate, manage, and scale your data governance program.

Abstract: This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the 'big picture' of customer relationship management (CRM).

Abstract: Data quality has always been an important issue for companies, and today it’s even more so. But are you up-to-date on current industry problems concerning data quality? Do you know how to address quality problems with customer, product, and other types of corporate data? Discover how data cleansing tools help improve data constancy and accuracy, and find out why you need an enterprise-wide approach to data management.

Abstract: Data breaches and leaks are on the rise—and the consequences, from theft of identity or intellectual property, can seriously compromise a company’s reputation. Stolen laptops, hacking, exposed e-mail, insider theft, and other causes of data loss can plague your company. How can you detect (and respond!) to breaches and protect your data center? Learn about the functions and benefits of an automated data auditing system.

Abstract: IT organizations today are faced with the constant pressure of reducing costs at the service desk, while at the same time ensuring optimal customer service. To accelerate their IT infrastructure library (ITIL) initiatives, many are implementing service resolution management (SRM) systems. With the addition of SRM, these organizations can address the core issues required to operate an efficient and strategic service desk.

Abstract: In most organizations today, data are managed in isolated silos by independent teams using various data management tools for data quality, integration, governance, and so on. In response to this situation, some organizations are adopting unified data management (UDM), a practice that holistically coordinates teams and integrates tools. This report can help your organization plan and execute effective UDM efforts.