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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 decision methodologies


Managing Risks, Managing Measures: Decision Support Methodologies in Business Part 2 : Decision Aids
Though many academic methods exist, few actually reach the audience they need to reach because of the barrier between academic and business languages, as well

decision methodologies  Risks, Managing Measures: Decision Support Methodologies in Business Part 2 : Decision Aids Executive Summary When it comes to making decisions using some tool that purports to measure value, it is wise to know something about the tool and what it is measuring, as well as why. Poor measurement methods contribute at least in part to project failures and corporate inefficiencies that can take off millions or more from bottom lines and poor technology selections alone have contributed to tens of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » decision methodologies

Managing Risks, Managing Measures: Decision Support Methodologies in Business Part 1: Guidelines


Poor measurement methods can take off millions or more from bottom lines, and contribute at least in part to project failures, corporate inefficiencies and poor technology selections. Industry wide, they have contributed to tens of billions of dollars of unnecessary costs. How do you avoid these expensive mistakes?

decision methodologies  Risks, Managing Measures: Decision Support Methodologies in Business Part 1: Guidelines Executive Summary When it comes to making decisions using some tool that purports to measure value, it is wise to know something about the tool and what it is measuring, as well as why. Poor measurement methods contribute at least in part to project failures and corporate inefficiencies that can take off millions or more from bottom lines and poor technology selections alone have contributed to tens of billions Read More

Business Intelligence for Consumer Packaged Goods: Actionable Insights for Business Decision Makers


Consumer packaged goods (CPG) companies have made big investments in data collection and integration. But, much of the data from their IT systems hasn’t been well analyzed or used. What’s needed is a new generation of business intelligence (BI) tools that can integrate cross- and inter-enterprise processes and data. Learn how BI can help you make better decisions, change business processes, and drive overall performance.

decision methodologies  Business Analytics | Business Decision | Business Intelligence | Business Intelligence Analysis | Business Intelligence Applications | Business Intelligence Benefits | Business Intelligence Integration | Business Intelligence Management | Business Intelligence Performance Management | Business Intelligence Projects | Business Intelligence Solution | Business Intelligence Solutions | Business Intelligence Strategy | Business Intelligence Tool | Business Objects | Business Processes | Business Unit | Read More

A Case Study and Tutorial in Using IT Knowledge Based Tools Part 1: Decision Support Discussion


In going through a business decision process for complex technology selections, more and more use is being made of technologically driven processes using Decision support tools and captured knowledge. The use of these systems and the capability to drive a solution from them assumes an ability to accurately express business requirements and business value within these tools. In this article, we explore the marriage of knowledge management and decision support in forming knowledge based selection systems and procedures that can assist in reducing the current appalling record of IT project failures. This is illustrated by the process to select a Personal Digital Assistant (PDA).

decision methodologies  past few years, many decision support tools and systems (DSSs) have appeared on the Internet. In IT, most of these are based on 'value trees'. Value trees are intended to accurately measure the degree of worth of a solution to a business case, and if done correctly, will reflect the value proposition of a solution to the required solution . From the science perspective, most online DSS systems are simple and rarely provide the insight needed in making major decisions, suffering from at least one of five Read More

The ASP Decision


The ASP model is the latest in a long line of silver bullets that are supposed to simplify the delivery of technology’s benefits to the business world. This article provides some simple guidelines for determining if you should consider the ASP model along with thoughts on selecting an ASP.

decision methodologies  ASP Decision Introduction About every eighteen to twenty-four months the technology industry identifies the latest in a long line of silver bullets that will simplify the delivery of technology's benefits to the business world. The ASP model has recently enjoyed that distinction and the accompanying hype. Unfortunately, wading through the hype to determine if this particular silver bullet can bring value to your business is an arduous task. This article provides some simple guidelines for determining Read More

Using GoldSim and Dynamic Simulation to Support Integrated Water Resources Management


Integrated water resources management (IWRM) is a framework that supports collaboration and fosters proactive decision making for efficient management of scarce water resources. GoldSim is a software tool for conducting simulations of complex systems to support management and decision making in engineering, science, and business. This paper provides a brief overview of GoldSim, with special emphasis on IWRM applications.

decision methodologies  collaboration and fosters proactive decision making for efficient management of scarce water resources. GoldSim is a software tool for conducting simulations of complex systems to support management and decision making in engineering, science, and business. This paper provides a brief overview of GoldSim, with special emphasis on IWRM applications. Read More

Strategic Planning Applications for Better Decision Making


Successful strategic planning relies on your ability to develop and evaluate alternative strategies to identify the most viable approach. But when the outcomes are dependent on complex systems that are difficult to predict, you might conclude that the unknowns are insurmountable. Avoid making decisions based on intuition—develop models using computer simulation for clearer pictures of the outcomes of your strategies.

decision methodologies  Planning Applications for Better Decision Making Successful strategic planning relies on your ability to develop and evaluate alternative strategies to identify the most viable approach. But when the outcomes are dependent on complex systems that are difficult to predict, you might conclude that the unknowns are insurmountable. Avoid making decisions based on intuition—develop models using computer simulation for clearer pictures of the outcomes of your strategies. Read More

Best Practices for a BI and Analytics Strategy


A growing number of organizations are moving toward having more pervasive business intelligence (BI) by turning to evidence-based decision making supported by a range of BI and analytics technology and processes that enable decision makers to have the best possible intelligence about customers, finances, operations, suppliers, and the market. This white paper addresses several questions that BI customers are facing.

decision methodologies  by turning to evidence-based decision making supported by a range of BI and analytics technology and processes that enable decision makers to have the best possible intelligence about customers, finances, operations, suppliers, and the market. This white paper addresses several questions that BI customers are facing. Read More

Mobile Content and Document Management Best Practices and Decision Checklist


Every minute of every day, employees move business files onto their mobile devices so they can work at home, on the road, or at client sites. The result is the equivalent of a mobile scrum of risks, redundancies, and wasted efforts and resources. A result of the huge popularity of mobile phones and tablets and the bring your own device (BYOD) trend, the large number of mobile devices being used for work purposes and the large amount of associated content being moved with these devices means that businesses are at risk. Mobile device management provides a first defense, but it’s not enough—businesses need to lock down the content and documents with policy-based controls to decrease their level of risk and ensure comprehensive enterprise mobility management.

decision methodologies  Management Best Practices and Decision Checklist Every minute of every day, employees move business files onto their mobile devices so they can work at home, on the road, or at client sites. The result is the equivalent of a mobile scrum of risks, redundancies, and wasted efforts and resources. A result of the huge popularity of mobile phones and tablets and the bring your own device (BYOD) trend, the large number of mobile devices being used for work purposes and the large amount of associated content Read More

Microsoft Office Fluent User Interface: IT Decision-maker Perception


This white paper presents the results of a commissioned study conducted by Forrester Consulting on behalf of Microsoft Corporation to help IT organizations considering adopting the 2007 Microsoft® Office system anticipate the impact of the new Microsoft Office Fluent™ user interface on their end users. The results are based on an online survey of 749 IT decision makers from companies piloting or deploying the 2007 Office system.

decision methodologies  : User Interface (Wikipedia) Decision Making (Wikipedia) Information Technology (IT) (Wikipedia) Microsoft Office Fluent User Interface: IT Decision-maker Perception User Interface is also known as : User Interface Design , User Interface Engineering , User Interface Tools , User Interface Domain , User Interface Library , Web User Interface , Graphical User Interface , User Interface Testing , Free User Interface , User Interface Software , User Interface Prototypes , Top User Interface , User Interface Read More

TEC Moderates World’s Top Enterprise Software Event, 8th ERP Vendor Shootout


Technology Evaluation Centers (TEC), the leading online resource for enterprise software decision makers, is proud to announce that it will be moderating the 8th ERP Vendor Shootout this coming October 16 and 17, 2010, in Dallas, Texas (US). The event is hosted by the value-added reseller (VAR) community and is geared toward IT decision makers with manufacturing, distribution, or project-oriented requirements looking to upgrade or replace their enterprise software systems.

decision methodologies  resource for enterprise software decision makers, is proud to announce that it will be moderating the 8th ERP Vendor Shootout this coming October 16 and 17, 2010, in Dallas, Texas (US). The event is hosted by the value-added reseller (VAR) community and is geared toward IT decision makers with manufacturing, distribution, or project-oriented requirements looking to upgrade or replace their enterprise software systems. The event helps simplify the ERP software selection process, alleviating some of the Read More

Pluto 7


Pluto 7 helps companies institutionalize data-driven decision making and harness Big Data using predictive and social analytics.

decision methodologies  helps companies institutionalize data-driven decision making and harness Big Data using predictive and social analytics. Read More

A Guide to Software Test Methodologies: Pros, Cons, and Arguments


This guide to software test methodologies presents various approaches and their effectiveness for software testing, compares the limitations and benefits of each, and explains why each one has its place, depending on the software development phase in question. Download the full guide now.

decision methodologies  Guide to Software Test Methodologies: Pros, Cons, and Arguments This guide to software test methodologies presents various approaches and their effectiveness for software testing, compares the limitations and benefits of each, and explains why each one has its place, depending on the software development phase in question. Download the full guide now. Read More

Anatomy of a Decision—BI Platform vs. Tool: Choosing Birst over Tableau for Enterprise Business Intelligence Needs


This report summarizes the decision process of five firms as they navigated the BI vendor selection process with a specific focus on two often compared competitors. The five studied firms are current Birst customers and considered Tableau during their solution selection process. It is the aim of this report to distill the key alignments of business needs and solution strengths that ultimately led them to choose Birst.

decision methodologies  This report summarizes the decision process of five firms as they navigated the BI vendor selection process with a specific focus on two often compared competitors. The five studied firms are current Birst customers and considered Tableau during their solution selection process. It is the aim of this report to distill the key alignments of business needs and solution strengths that ultimately led them to choose Birst. Read More

‘Twas the Night Before Software Selection


‘Twas the night before selection, and all through the place, Enterprise software was a decision we faced. Our requirements are gathered, BPM is all done, Now all that’s left is a choice; only one! We know what we want, and we know what we need, But the stakeholders are skeptics; our advice they won't heed. We’ve thought about everything and all that we do— Our everyday tasks

decision methodologies  Enterprise software was a decision we faced. Our requirements are gathered, BPM is all done, Now all that’s left is a choice; only one! We know what we want, and we know what we need, But the stakeholders are skeptics; our advice they won't heed. We’ve thought about everything and all that we do— Our everyday tasks—not one, but a slew! What we know is this: it’ll cost us a lot. Willing to fail is something we’re not. Did we analyze this? Did they demonstrate those? And will the new system fix Read More