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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 decison making methods


3 Things Business Decision-makers Need to Know about SOA
Anyone even peripherally exposed to business media that touch on enterprise application technology has seen the term service-oriented architecture (SOA) bandied

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Financial Packages

Financial packages encompass modules for bookkeeping and making sure that accounts are paid or received on time.  

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Documents related to » decison making methods

Business Intelligence: Actionable Insights for Business Decision Makers


Despite significant investments in data collection and integration, few companies can redeploy accumulated data to drive business performance. To succeed, they need new business intelligence (BI) tools that can integrate and analyze huge amounts of internal and external data. Learn how such tools can help your company understand customer needs, identify trends, and use the resulting lead time to seize opportunities.

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Enterprise Impact Simulation - Making It Happen


Before c-commerce bad estimates and unintended impacts were issues businesses managed. Cost and schedule overruns and disruptions to the business caused by IT projects were an internal affair. Not any more. Not when the business participates in a c-commerce alliance. EIS brings a new IT operating model, which will transform IT software development into a true engineering discipline.

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Social Media Analytics: Making Customer Insights Actionable


Social media is reshaping the relationships that customers have with products, services, and brands. Read this white paper from IBM to learn how you can use insights from social media to understand emerging consumer trends and increase the ROI of your marketing campaigns.

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Decision Making: Why Consensus Is Important (Especially When You’re Choosing Software)


Two Brains—or Three or Four or More—Make Better Decisions than One… Anyone working in today’s office or business environment has no doubt participated at least once in the ubiquitous group brainstorming session. Some may enjoy these sessions as a respite from cheerless, lonely cubicle life. Others, however, may just as soon remain ensconced in front of their monitors and keyboards, solitary

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Cloud-Based Learning Solutions: Making the Right Choice for Your Enterprise


When the right learning is embedded in an organization, it has the capacity to make deep and positive business impact; to spur innovation; to raise the bottom line and reduce turnover; to increase engagement; and to lessen inefficiencies. The right learning fuels behavioral change, greater outcomes, and organizational agility. In essence, the right learning program will grow individuals who in turn, will grow their organization.

In this e-book, you’ll find all the relevant information needed to understand the types and benefits of learning programs within an organization; how to influence stakeholders; how to build a business case; how to select the right partner; and more. This guide will help you navigate the path to bringing a learning program to your organization and instill behavioral change for improved outcomes—for individuals and the organization.

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Enterprise Impact Simulation An IT Revolution In The Making


The IT industry is ripe for a revolution. For years the IT executive’s job has been to give the business units the tools they need to run the business. Today, more and more, the IT organization is the business. Enterprise Impact Simulation will give IT executives the capabilities they need to accurately predict the impacts of change.

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Making the Most of Workforce Optimization: An Agent Lifecycle Approach


Many customer contact organizations have implemented workforce organization (WFO) as an operational strategy to improve the performance of customer care professionals once they are on the contact center floor. A sound WFO practice starts well before then with the recruitment and hiring of agents who demonstrate the necessary skills and abilities to be successful. But the hiring process is often overlooked as a key step in implementing an effective WFO strategy. In this white paper you will learn how to optimize your hiring practices, including an in-depth look at the recruiting cycle, including sourcing, screening, assessing, and hiring, and the transitional phases, such as onboarding and offboarding, plus the benefits of adopting an  agent lifecycle view to WFO.

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Making Discordant Systems Work in Harmony


Boeing Autometric required a system that not only provided a singe view of its customers; it also needed to be flexible. The company did not want software that would force them to change the way they did business. They needed to be able to easily tailor the application to suit their processes.

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Driving Business Decision-making


Chief financial officers (CFOs) are moving beyond administrative and transactional tasks and becoming catalysts to improve business performance. In collaboration with business units, they are developing the metrics and data required to track and meet business goals. Find out how they’re capturing and disseminating the information needed to make operating and management decisions, and provide decision support to finance.

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Making Customer Experiences a Reality-Five Steps from Vision to Execution


Successful customer experiences change the competitive landscape by separating your company from the competition. Industry wisdom thus has companies focusing on increasing transaction efficiency. However, by executing a customer-centric strategy—with a clear process enforced along every channel of customer interaction—you will tap into the emotions and aspirations of your customers, creating a personal and long-standing connection with them.

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