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Khameleon
Khameleon provides small and medium product and service companies with solutions for project accounting, contract management, sales order and distribution

deferred service revenue  Khameleon provides small and medium product and service companies with solutions for project accounting, contract management, sales order and distribution, service desk, and financial management. Khameleon has established partnerships for the development and delivery of project accounting solutions with such companies as Oracle, FRx Software, and Vertex. Khameleon is built on Oracle’s technology, and allows organizations to use their own financials, or Khameleon’s. Khameleon is based in Read More
PPM for Professional Services Automation
A business practice that assists organizations to align their portfolio of projects with their business strategy. Professional services automation (PSA) refers to a system designed to streamline an...
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Documents related to » deferred service revenue


QAD Continues to Wade Through Red Ink
QAD, one of the leading ERP vendors, announced a number of product and alliance initiatives during its annual user conference in May. However, yet another saga

deferred service revenue  valuation allowance for US deferred tax assets, the second quarter net loss was $5.7 million, or $0.17 per diluted share, a 36% improvement over the first quarter fiscal year 2001 net loss of $8.8 million, or $0.26 per diluted share. This compares to a net loss of $2.8 million, or $0.09 per diluted share, for the second quarter of fiscal year 2000, excluding the prior year restructuring charge of $1.2 million. Including the valuation allowance, the net loss for the second quarter was $8.8 million, or $0.2 Read More
Way To Go, Ross Systems!
Although Ross Systems today is merely a shadow of a once solid profitable vendor, its embattled management deserves accolades for tenacity and pulling off a

deferred service revenue  prior year, was eliminated. Deferred revenues for the year declined to $12.7 million from $18.0 million in the prior year and reflect the sale of the company's HR/Payroll product line in February. Possibly encouraging news it that the license revenue of $2.8.million, while 30% less compared to a $4.0 million a year ago, increased 18% from $2.4 million in the previous quarter. Service & maintenance revenue continues to decline though from the previous quarter as a result of the sale of the HR/Payroll produ Read More
Software-as-a-service: Beyond the Architecture Discussion
As software-as-a-service (SaaS) deployments have moved from relatively small implementations to more complex enterprise environments, it has become clear that

deferred service revenue  smaller professional services component. Deferred revenue will be an indicator of the provider's long-term revenue health. The following key business metrics are equally important to consider when evaluating SaaS solution providers: Customer Retention – The flip side to the faster deployment and lower upfront investment required for SaaS solutions is that it makes it easier for customers to end service and move to a new provider. Customer retention is very important in any business, and is especially te Read More
Should PeopleSoft be Overly Happy?
PeopleSoft announced financial results and major highlights for the quarter ended March 31.

deferred service revenue  2000; and increases in deferred revenue during the quarter. We are seeing increased demand in our CRM and supply chain product suites as well as our traditional businesses in HRMS and Financial solutions. Competitively, we are winning key deals against SAP, Oracle, and Siebel. The following major highlights were announced or occurred since the last earnings release: Delivered Vantive eSuite - one of the industry's first true Internet-architected CRM solutions. Delivered Vantive Wireless CRM for eBusiness Read More
Cricket's Challenges before Oracle Taleo Cloud Service
John Moxley describes the reasons behind the company’s decision to choose Oracle Taleo Cloud Service.

deferred service revenue  s Challenges before Oracle Taleo Cloud Service Read More
4 Steps to Choosing the Right Device for Field Service Mobility
Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your

deferred service revenue  Steps to Choosing the Right Device for Field Service Mobility Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your organization’s technology outlook, how a customer’s perceptions of you might be affected by the device, and how the hardware features make your employees more efficient. Know the four steps to consider for choosing the right device for your field service mobility needs. Read More
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

deferred service revenue  Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that Read More
Service-oriented Architecture-Savior or Nemesis?
Managed well, service-oriented architecture (SOA) offers a tremendous opportunity to make positive changes and lay a foundation that will allow IT to become

deferred service revenue  oriented Architecture-Savior or Nemesis? Service-oriented Architecture—Savior or Nemesis? If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Hitachi Consulting UK Named as 2009 Microsoft Partner of the Year for SOA and Business Process Source : Hitachi Consulting Resources Related to Service-oriented Architecture—Savior or Nemesis? : service-oriented architecture (SOA) (Wikipedia) Service-oriented Architecture—Savior or Read More
Sky Field Service Management Certification Report
Sky by FieldOne is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer

deferred service revenue  Field Service Management Certification Report Sky by FieldOne is now TEC Certified for online evaluation of field service management (FSM) solutions in the Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) Evaluation Centers. Certification ensures that FieldOne has demonstrated Sky's support for specific real-world business processes chosen by TEC analysts, and that TEC analysts have analytically and comparatively reviewed research questionnaire data about Sky against known Read More
Web Self-Service
This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on

deferred service revenue  Self-Service This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer Read More
WorldCom SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami
Ready for another Internet Tsunami? Broadband and Wireless ubiquitous infrastructures are coming into place at a rapid rate. Digital Business Service Providers

deferred service revenue  SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami WorldCom SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami E. Robins - March 13th, 2000 Event Summary In October 1999, MCI WorldCom (NASDAQ- WCOM ) and Sprint (NYSE - FON, FON PR, FON PRA, FXN, PCS) announced a merger agreement that will bring together two giant telecommunications companies with complementary capabilities. SPRINT offers wireless PCS networking while MCI WorldCom has an expanding Read More
How to Convert Service Calls Into Sales
In the white paper how to convert service calls into sales, you'll discover how real-time offer management allows your company to continuously lear...

deferred service revenue  to Convert Service Calls Into Sales The magic formula for selling more products or services is simple: present the right offer to the right prospect via the right channel-at the right time. Of course, that's easier said than done. But if you're in a service-intensive business, real-time offer management can help turn that magic formula into a profitable reality for your organization. Real-time offer management is an application designed to initiate and optimize an offer during customer-initiated Read More
Professional Service Strategies that Win: Executive View of the Cloud
This report focuses on how cloud infrastructures are being used by sales and marketing, finance, and operations in professional service organizations (PSOs). It

deferred service revenue  Service Strategies that Win: Executive View of the Cloud This report focuses on how cloud infrastructures are being used by sales and marketing, finance, and operations in professional service organizations (PSOs). It outlines the benefits of using a cloud infrastructure to manage enterprise resource planning (ERP) and other enterprise systems. With the right solutions in place, globally dispersed project teams have unlimited accessibility to secure and reliable information. Read More
Epicor for Service Enterprises
Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every

deferred service revenue  for Service Enterprises Epicor for Service Enterprises is an intuitive and comprehensive enterprise service automation (ESA) solution. It manages and streamlines virtually every aspect of your service organization—from bid management, engagement delivery, and resource management, to project accounting, portfolio management, and beyond—all within a single solution. Introduced in June 2003, Epicor for Service Enterprises builds on an Epicor investment in professional services automation (PSA) and Read More

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