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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 define analytical process


CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond

define analytical process  Sometimes we over-compartmentalize, and over-define, to the point of confusion. And sometimes, we almost make sense of it all, and help buyers of technology know both what's available, and what's right for them. So, let's try if we may. Some Simple Definitions, Please  Let's start by looking at OUR definition of CRM Software: Customer Relationship Management Customer Relationship Management Software promotes the direct interaction between customers and the company through support of the people and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Process Management (BPM)

Business process management (BPM) defines, enables, and manages the exchange of enterprise information through the semantics of a business process view, which involves employees, customers, partners, applications, and databases.  

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PeopleSoft - Are Business Intelligence and e-Commerce Enough?


PeopleSoft is currently developing the PeopleSoft Business Network (PSBN), which should incorporate business transactions, knowledge and analytical tools within and beyond enterprise boundaries. PSBN and EPM initiatives have the potential to increase revenues, however the coveted 50%+ annual growth is not achievable without strong product offerings in CRM and manufacturing area...

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BI Analysis in a Nutshell: Lyzasoft


In my previous post, Give BI to the Masses, I wrote about the strategies that have been implemented in some companies to empower more and more users to use business intelligence (BI) tools as part of their regular daily tasks. This extends not only to decision makers and to those in charge of knowledge management,  but also to company-wide use. This has the potential to generate very different

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TEC Helps Utilities Company Select Best-fit Financials and Human Resources Systems


South Coast Water District (SCWD), an independent provider of high-quality water services based in Laguna Beach, California (US), was experiencing some of the common problems utilities companies face with inefficient IT systems. The company recently discovered that its paper-based processes—such as purchasing and procurement—were not only producing volumes of waste paper, but also creating extra work for its finance and human resources staff. SCWD decided to define its process requirements internally in order to select an appropriate financials system with integrated human resource (HR) functionality so it could operate more efficiently and eliminate the need for paper processes.

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Architecture-Centered Information Systems In The Manufacturing Domain - Part III - Steps in the Architecture Process


Architecture bridges the semantic gap between the requirements and software. Application software systems must be architected in order to deal with the current and future needs of the business organization. Managing software projects using architecture–centered methodologies must be an intentional step in the process of deploying information systems – not an accidental by–product of the software acquisition and integration process.

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Using ERP for Process Manufacturing Quality Management


Today, process manufacturing executives need to think about more than core batch and recipe management capabilities when considering software solutions like enterprise resource planning (ERP). Due to both regulatory and market factors, quality management and documentation of the quality and content of goods produced is essential. Advancing environmental awareness and the ability to handle recalls both factor into this increased focus on quality.

Customers have high expectations of manufacturers and other suppliers and often focus on good corporate behaviors, especially when it comes to sustainability. Adherence to legislation is of course necessary—but manufacturers who go beyond the required can find this to be a competitive advantage.

As supply chains and distribution patterns become more global, more process manufacturers also need to pay attention to and comply with numerous national and regional regulations.

This white paper outlines how batch process manufacturers can select and use enterprise software with embedded quality management functionality to face these challenges.

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SYSPRO ERP (version 6.1 SP1) for Process Manufacturing ERP Certification Report


SYSPRO ERP (version 6.1 SP1) is TEC Certified for online evaluation of process manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Process Manufacturing: Industry Specific Requirements Part Three: Textiles


As with any manufacturing operation, process manufacturing has special system requirements such as formulas, unit of measure conversions, and packaging recipes. However, within the realm of process manufacturing, specific industries have needs that are more critical than others. This article explores these critical needs for the food and beverage, chemical, and a hybrid industry (textiles), so that you can focus on these requirements when evaluating enterprise-wide software.

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The Impact of IT Service on Business Process Management


There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging technologies: BPM is concerned with the orchestration and management of effective business processes, while BSM focuses on the operational effectiveness of the enabling IT services. These technologies are mutually beneficial to one another. This white paper is intended for managers interested in implementing robust BPM solutions in IT-dependent business scenarios or managers looking to lay down a basic foundation for effective on-demand utility computing. It addresses the partnership between Fuego and Proxima Technology, vendors in BPM and BSM solutions.

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Top Five HR Process Integrations that Drive Business Value


Empirical research has revealed that improving human resources (HR) process, technology, and data integration to eliminate silos and facilitate cross-functional reporting affords significant business benefits. Based on SumTotal’s global survey data, this white paper dives into the top five HR process integrations that provide organizations with the most business value. Find out what they are.

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Product Life Cycle Management (PLM) in Process Part 1 Proven in Discrete, Ready to Blossom in Process


Process industry companies could benefit from many of the PLM concepts that have accrued to discrete industries. But PLM has had minimum penetration into the process industries. Why?

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