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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » define and correlate multiple services from each subscribed product lines on the customer billing hierarchy


The Versatile Group, Inc.
Founded in 1992, the Versatile Group is a privately held corporation headquartered in Dallas, Texas (US). The company provides business accounting software

define and correlate multiple services from each subscribed product lines on the customer billing hierarchy  Versatile Group, Inc. Founded in 1992, the Versatile Group is a privately held corporation headquartered in Dallas, Texas (US). The company provides business accounting software products that leverage proven technologies. Its customers represent a wide spectrum of business and industries. Read More...
I-Impact Predicts Your Customer Retention!
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of businesses to predict customer

define and correlate multiple services from each subscribed product lines on the customer billing hierarchy  Impact Predicts Your Customer Retention! Event Summary Data warehouses and analytics have been around for a number of years, but never has their presence proven to be more crucial than now. For years businesses have been gathering tons of data from interactions with their customers, suppliers, and other related service providers. Both back-office enterprise resource planning (ERP) and front-office customer relationship management (CRM) systems have played a vital role in collecting these terabytes of Read More...
The Innovator’s Toolbox: Empowering the Next Wave of Difference Makers
The need for innovation is gaining prominence on the executive agenda. But, just how do organizations identify the most promising ideas and translate these

define and correlate multiple services from each subscribed product lines on the customer billing hierarchy  Innovator’s Toolbox: Empowering the Next Wave of Difference Makers The need for innovation is gaining prominence on the executive agenda. But, just how do organizations identify the most promising ideas and translate these ideas into successful products? Learn the answer to this question by examining how leading companies empower their innovators with tools and strategies that allow them to leverage ideas and knowledge to develop a steady stream of new and profitable products. Read More...
Seeing the Future in Discrete Manufacturing: Paving the Way for Success
The evolution of global discrete manufacturing is ongoing. How executives at manufacturing companies answer questions and anticipate what will be the right

define and correlate multiple services from each subscribed product lines on the customer billing hierarchy  the Future in Discrete Manufacturing: Paving the Way for Success The evolution of global discrete manufacturing is ongoing. How executives at manufacturing companies answer questions and anticipate what will be the right answer six months, a year, or two years from now will determine the success of their company. Infor examines current industry trends and identifies what it believes to be the seven trends producing the greatest stress and change in discrete manufacturing today. Read More...
How to Transform Your Operations Today with the Technology of the Future
Radio frequency identification (RFID) is the most rapidly growing segment in today''s automatic identification industry. The creation of the Auto-ID Electronic

define and correlate multiple services from each subscribed product lines on the customer billing hierarchy  to Transform Your Operations Today with the Technology of the Future Radio frequency identification (RFID) is the most rapidly growing segment in today''s automatic identification industry. The creation of the Auto-ID Electronic Product Code (EPC) Standard coupled with affordable RFID tag costs, and Wal-Mart''s mandated adoption of the standard for all its suppliers, will drive rapid deployment. Learn how RFID will evolve as the cost and capability of deploying the system becomes more operationally Read More...
Transenterprises - The Emerging Business Model of the Twenty First Century
During the last two decades, many of the old vertically integrated enterprise/empires have splintered into numerous core-competency-focused firms, loosely bound

define and correlate multiple services from each subscribed product lines on the customer billing hierarchy  - The Emerging Business Model of the Twenty First Century Business Model Evolution During the last two decades, many of the old vertically integrated enterprise/empires have splintered into numerous core-competency-focused firms, loosely bound into the so-called virtual extended enterprises. The next two decades will witness re-integration into transenterprises—tightly knit federations of companies with long-term commitments and deep investments in integrating together into a more efficie Read More...
The Role of the Wholesale Distributor in the Supply Chain
The future of wholesale distribution isn''t entirely clear, says Robert Eastman, senior analyst, supply chain management, Technology Evaluation Centers. However,

define and correlate multiple services from each subscribed product lines on the customer billing hierarchy  wholesale distribution,supply chain management,disintermediation,TEC Vendor Challenge,operational effectiveness Read More...
How to Achieve a Great--and Profitable--Customer Experience
Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly

define and correlate multiple services from each subscribed product lines on the customer billing hierarchy  to Achieve a Great--and Profitable--Customer Experience Profitable customer experience (CE) strategies are holistic, sustainable, and focused on creating competitive differentiation. If you can deliver highly valuable experiences to your customers, in a sustainable way, the reward will be loyal, engaged advocates who help you grow your business. Read more to better understand how companies can provide a superlative customer experience and still make a profit. Read More...
Manage the Change or Change the Management during an ERP Software Selection: The Change
Change happens all the time—but why are changes in our personal lives similar to those in our professional lives?  There are some major events that occur and

define and correlate multiple services from each subscribed product lines on the customer billing hierarchy  the Change or Change the Management during an ERP Software Selection: The Change Change happens all the time—but why are changes in our personal lives similar to those in our professional lives?  There are some major events that occur and change things forever. For an individual, such a change can be caused by marriage; for a company, by the selection of an ERP system. There is always a way out when relationships stop working (both between people and companies), but it can be painful—and Read More...
The Integrated Information Management Infrastructure: The Business Value of the Best-of-Suite Approach
Overlooking how an application fits into your overall IT landscape can lead to costly implementations. But addressing data management with middleware solutions

define and correlate multiple services from each subscribed product lines on the customer billing hierarchy  Integrated Information Management Infrastructure: The Business Value of the Best-of-Suite Approach Overlooking how an application fits into your overall IT landscape can lead to costly implementations. But addressing data management with middleware solutions that work seamlessly with existing applications in your company’s IT environment can lead to significant benefits. Explore the value of technology decisions that support and maintain infrastructure-wide interoperability with regard to your data Read More...
State of the Art in TCO: Managing the Total Cost of Ownership
Total cost of ownership (TCO) is one of the most difficult metrics to benchmark. Even when using the clearest of metrics, companies often obtain inadequate

define and correlate multiple services from each subscribed product lines on the customer billing hierarchy  of the Art in TCO: Managing the Total Cost of Ownership Total cost of ownership (TCO) is one of the most difficult metrics to benchmark. Even when using the clearest of metrics, companies often obtain inadequate results. Instead of thinking solely about how to calculate and reduce TCO, companies should think about how to manage TCO from a business perspective, in order to leverage solid, results-oriented decisions about IT solutions. Read More...
The Superstar CFO: After the Crisis
In 2007, CFO Research Services published The Superstar CFO, a study documenting the attributes of highly successful chief financial officers (CFOs). Since then,

define and correlate multiple services from each subscribed product lines on the customer billing hierarchy  Superstar CFO: After the Crisis In 2007, CFO Research Services published The Superstar CFO, a study documenting the attributes of highly successful chief financial officers (CFOs). Since then, the world has been shaken by financial, political, and natural upheavals that have altered the economic landscape. This report explores how these changes may be affecting companies’ efforts to transform corporate finance into a value-added partner to the business. Read More...
The Wave of the Future for PCB Manufacturing
Few printed circuit board (PCB) companies create dedicated engineering system, and even fewer are successful when they do. Some computer-aided manufacturing

define and correlate multiple services from each subscribed product lines on the customer billing hierarchy  Wave of the Future for PCB Manufacturing Few printed circuit board (PCB) companies create dedicated engineering system, and even fewer are successful when they do. Some computer-aided manufacturing (CAM) and enterprise resource planning (ERP) suppliers promise the capability to customize their systems—but the task is usually left to overburdened engineering and IT staff. So how do you transform engineering from organizational bottleneck to a corporate asset? Read More...
The Changing Role of the CIO
No department within an organization has undergone such a profound change as that of IT. The platforms used to deliver IT products and services, the tools of

define and correlate multiple services from each subscribed product lines on the customer billing hierarchy  Changing Role of the CIO No department within an organization has undergone such a profound change as that of IT. The platforms used to deliver IT products and services, the tools of the trade and skillsets required to do the job have changed. On top of all that, the IT function is now being integrated into the company’s other operations and is expected to operate as a business within a business. Overseeing this sea change is the CIO. This paper examines how the role of the CIO has been evolving to Read More...
Experiencing the Customer Experience: Listening to, Learning from, and Acting on the Voice of the Customer
To ensure a positive customer experience, companies must first learn what their customer values, and then determine how they are measuring up to those values

define and correlate multiple services from each subscribed product lines on the customer billing hierarchy  the Customer Experience: Listening to, Learning from, and Acting on the Voice of the Customer There''s a new three-letter acronym making the rounds out there—and it''s already getting on my nerves. The acronym? CEM. The term? Customer experience management . To be sure, the underlying idea is attractive. There is certainly value in a positive customer experience, and it''s worth exploring the many ways in which one might design, optimize, and support this practice. Who''s against giving Read More...

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