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Software Functionality Revealed in Detail
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 define discussion


Difficult Conversations: Discussing CRM with Your CEO Part Two: Elements of the Discussion
A customer relationship management (CRM) system's potential can be lost if the chief executive officer (CEO) doesn't play a continuous role in its

define discussion  mean? How do you define loyalty? Which metrics would measure whether the organization possesses these attributes or at what level? For the purposes of this paper, CRM will be defined as follows: CRM is an operational strategy that commits the organization to a focus on customer profitability and life cycle value as a means for achieving long-term profitable growth and shareholder value. As a technology component of this strategy, CRM provides a complementary set of tools that facilitate processes that

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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TEC Vendor Challenge (ERP for Distribution) - Not Just for Distributors


Technology Evaluation Centers (TEC), with partners Aberdeen Group, Pemeco Consulting, and SupplyChainBrain, will be hosting the TEC Vendor Challenge, “ERP for Distribution” in Montreal, Canada on September 18–19, 2013. To see more about the event logistics and get up-to-date information on the Vendor Challenge, visit the event site here. For such an event, it’s always difficult to capture

define discussion  not only companies that define their primary business as distribution, but also manufacturers in various  industries, and even Web sales companies. In the latter two types of organizations, the core ERP software capabilities, such as financials, human resources, sourcing and procurement, and inventory management, are usually covered reasonably well by an ERP system already in place. However, what these companies often end up realizing is that their existing ERP solution doesn’t handle all the complex Read More

Top 10 Reasons For Having A Project Kickoff - Part III


You are about to embark on an important project. Whether the project is software or hardware related, it is a good idea to hold a project kickoff meeting. Don’t miss this excellent opportunity to get across important communications and establish the tone for the project. This article discusses the 10 objectives of a project kickoff meeting, how to achieve them, and templates for presenting them. In Part III, we complete the discussion of the remaining four reasons, which can be even more critical to beginning a project on a positive note and reaching a successful completion.

define discussion  last four reasons. 4. Define Level Of Commitment In this section of the kickoff meeting, you let the team and users know what is expected from them in terms of their time and commitment to the project. You have already skirted around this issue when discussing training and deliverables. However, now you ensure everyone knows what is in store for them. The Involvement Quadrant will help you collect your estimates and ideas. You expect the project manager (PM) and the business process owners (BPO) to be Read More

Blackboard: New Student-centric Release


Blackboard Inc. announced a new release of its learning management system (LMS). New functionality focuses on student retention and outcomes. The release introduces Retention Center, an embedded feature that unveils student performance and engagement. Instructors can recognize risk factors such as missed deadlines and poor grades. Consequently, professors may identify those students that need

define discussion  Furthermore, instructors have the option to define risk factors on top of the pre-loaded ones. Other updates include: Inline Assignment Grading:  Instructors can view, edit, and grade assignments without having to download or upload files. These tasks can be performed from within the LMS. Updated Calendar: Users are able to drag and drop due dates and appointments. Also items can be exported and synchronized into other calendars like Google and Microsoft Outlook. Improved Discussion boards: With a Read More

The Wizardry of Business Process Management - Part 4


Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing focus on Pegasystems (also known as Pega) as one of the leading BPM suite providers. Part 2 then analyzed in depth the vendor’s ability to help business users capture (and then realize) business objectives and intent, while Part 3 focused

define discussion  individual RuleBase entries that define standard corporate processes, decisions, and data sources. The next layer might then contain specializations representing differences between North America and Europe. This “layer cake” can evolve to handle additional business differences, whereby new versions can then be layered on top to contain only the rules that describe differences (while the unchanged characteristics are inherited from lower layers). For example, they could add French specializations Read More

How Manufacturers Use Technology to Help Weather the Economic Downturn


Too often, manufacturers implement technology for financial reporting, but overlook efficiencies that can generate cash flow and reduce costs on the shop floor. While credit won’t cure the credit crunch manufacturers are facing, automated processes that improve cash flow and keep lenders in the loop can go a long way in convincing lenders that their risk is low. Find out more about how automated systems can help you.

define discussion  Deep Economic Downturn , Define Economic Downturn , Headlines Economic Downturn , Last Economic Downturn , Major Economic Downturn . Too often the manufacturers will implement technology for financial reporting purposes but overlook efficiencies that can generate cash flow and reduce costs on the manufacturing floor. Accurate information that provides a business owner or manager the ability to make immediate decisions about his/her operation resulting in a boost to profitability is crucial during an Read More

The PMO Conflict: So Much Promise, So Little Alignment


When a project management office (PMO) operates well, the impact can be extraordinary. All too often, though, the PMO doesn’t become a clear asset. In order to avoid the worst-case scenario, PMO team members often become internal advisors with marginal impact and no authority. What can be done to avoid this? And what are the keys to successful PMO implementations?

define discussion  Change Implementation Strategies , Define Implementation Strategy , Effective Implementation Strategy , Global Strategy Implementation , Implementation Strategies , Implementation Strategy Definition , Implementation Strategy Examples , Implementation Strategy Needed , Implementation Strategy Plan , Leadership Strategy Implementation , Lean Implementation Strategy , Management Strategy Implementation , Marketing Implementation Strategy , Plan Implementation Strategies , Program Implementation Strategies Read More

Assessing the Impact of Poor Requirements on Companies


To accurately assess the impact that requirements have on businesses, IAG surveyed over 100 companies. What they found was that less than one-third were properly equipped to define their software requirements, and that suboptimal requirements consumed around 41.5 percent of the IT development budget. Find out what it takes to ensure your organization doesn’t fall on the wrong side of this business requirements equation.

define discussion  were properly equipped to define their software requirements, and that suboptimal requirements consumed around 41.5 percent of the IT development budget. Find out what it takes to ensure your organization doesn’t fall on the wrong side of this business requirements equation. Read More

The Many Angles to Dive into the BPM Water


These days, the concepts of business process management (BPM) have become more unified, and BPM functionality from different vendors seems to be more converged. However, organizations may have their own reasons for adopting BPM—different business features and requirements will lead to different matching points between adopting organizations and BPM solutions. In the mean time, BPM vendors are

define discussion  allows users to hierarchically define business goals prior to modeling a process. The association between goals and process models can then be used to govern and monitor process performance at execution and optimization stages (see this white paper ). I found this interesting because the top-down approach to define a goal and the bottom-up approach to achieve the goal through process execution are available in one system. Automating Decision Making within Process Execution A recent webcast from Progress Read More

The Banking Industry: Planning the Road Ahead


Effective planning is integral to the success of a bank. It helps define and ensure the achievement of the organization’s objectives. Understanding and implementing the planning cycle, which leverages forecasting, operational metrics, and multidimensional analyses can help management determine the feasibility of a strategy. An enterprise-wide, integrated planning and forecasting environment that reaches business units, products, customer segments, and geographies can align non-financial performance targets with high-level financial targets and help banks meet their goals.

define discussion  a bank. It helps define and ensure the achievement of the organization’s objectives. Understanding and implementing the planning cycle, which leverages forecasting, operational metrics, and multidimensional analyses can help management determine the feasibility of a strategy. An enterprise-wide, integrated planning and forecasting environment that reaches business units, products, customer segments, and geographies can align non-financial performance targets with high-level financial targets and help Read More

Leveraging Technology to Maintain a Competitive Edge during Tough Economic Times --A Panel Discussion Analyzed Part One: Introduction


Follow up with analysis on the recent executive panel titled "The Future of Enterprise Software and How It Impacts Your Profitability" at the recent IFS Executive Forum.

define discussion  so called services , are defined using a description language and have evocable interfaces that are called to perform business processes. Processes, transactions, and special functional components all have to be exposed as services allowing composite applications to be exposed. Each interaction is independent of each and every other interaction and the interconnect protocols of the communicating devices (i.e., the infrastructure components that determine the communication system do not affect the Read More

Attributes of Sarbanes-Oxley Tool Sets Part Two: Information and Communication, Monitoring, and Startup Tips


An earlier article, Audit Considerations for Enterprise Software Implementations, included a brief discussion of the use of computer-based tool sets and repositories to facilitate compliance with the Sarbanes-Oxley Act (SOX). Here we examine this issue in more detail. Of particular interest are the key characteristics that you should look for when selecting such tool sets. Read on to see how these tool sets can assist your company in meeting the new audit challenges facing corporate America.

define discussion  your business can be defined in the tool set. It stands to reason that your accountants need to verify that the tool set is in compliance with GAAP. Failed audits need to be highlighted for immediate follow-up. Reconciliation procedures must reside in the tool set to provide immediate notification regarding audit failures. The ability must exist to lock down the approved tool set to prevent unauthorized alteration to the model. Finally, the tool set should be able to support the audit function in the Read More

The Two Faces of Risk: Cultivating Risk Intelligence for Competitive Advantage


You needn’t be a seer or sage to perceive risk—it’s as predictable and devastating as a Florida hurricane and as far-reaching as a corporate scandal. But you do need to be a visionary to see the underside of the risk coin. This side represents opportunity, competitiveness, and growth. Find out why insight into managing two types of risk, rewarded and unrewarded, can help you explore opportunities for growth and profit.

define discussion  “Risk,” as we have defined it above, comes in two flavors, rewarded and unrewarded. If a company only focuses on one aspect of risk, as do most, it is ignoring an area of significant concern and thus not truly being risk-intelligent. And, finally, “Management” implies a certain level of efficiency and effectiveness of activity. But if companies have neither the entire organization in line nor the full spectrum of risks covered, “management” seems like an overly generous description. Thus, a Read More

The Wizardry of Business Process Management: Part 5


Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing focus on Pegasystems (also known as Pega) as one of the leading BPM suite providers. Part 2, Part 3, and Part 4 then analyzed in depth a number of the vendor’s “BPM secret sauce” ingredients. Pega is one of the leading vendors in the

define discussion  makes it possible to define and host multitenant instances on a single server for lines of business, departments, merged companies, or other internal clients. Each replicated instance includes the same single sign-on (SSO ), database schema , integration component, and any other object of the original. The idea behind the add-on layer is to make it possible to re-deploy processes without having to install a separate BPM engine. So, What Else Should Pega Improve? In May 2009, Pega announced a public cloud Read More

Sorting Through the ERP, Lean MFG, APS, and MES Clutter - Part 3


Part 1 of this blog series started with a discussion of the fact that the ability to sense demand and become a demand-driven (responsive) business is more than just the catch phrase du jour: it has become a recipe for survival. For the past few decades, the providers of a multiplicity of by-and-large integrated manufacturing software solutions have been offering help for embattled manufacturers

define discussion  sophisticated data tables that define a variable changeover depending on the attributes and history of the previous job on a resource. By doing so, APS overcomes the typical guesstimates, simplifications, and fire fighting that ERP and its  standard cost accounting  approaches produce. Rather, APS produces more accurate  work in process (WIP)  snapshots and suggests deliverable production plans that users can quickly change and optimize no matter what is thrown at them, especially in Read More