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How to Choose a Service and Maintenance Application
If you’re not using a service and maintenance application, you may have reached the point where manual systems no longer support the pace of business. Where to

define maintenance technician  during this process. Clearly define each team member's responsibilities so they know up front how much time and effort will be required of them. You may need to restructure work priorities during the selection and implementation phases to make sure your project team has the resources to get the job done. Evaluate your current system To get the most out of your new service and maintenance application, you need to do more than simply add technology to your current processes. The more you know about the Read More

CMMS – EAM
Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. ...
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Documents related to » define maintenance technician


Lean Maintenance-Does It Impact Reliability? Lessons Learned and Best Practices
The main cause of lean maintenance failure is that companies fail to focus on asset reliability. The reliability approach to capacity, which includes risk

define maintenance technician  that they fail to define lean maintenance. In the aforementioned definition, you will find that reliability is a key ingredient in this process. I have always asserted that without reliability, you cannot have maintenance . The two are integral to each other and woven together. Without the two you cannot have capacity. Let's look at the definitions of maintenance and reliability : Maintenance: The act of maintaining—to maintain is to keep in existing state. Reliability: The ability of an item to Read More
The N-able MSP Maturity Model
A business' success delivering managed services depends on its ability to improve the delivery of effective and efficient services to its customer base. Learn

define maintenance technician  with the customer to define and set thresholds (preferably automated within the monitoring solution) to initiate incident avoidance scenarios. Analyzing available information to predict and minimize threat of failure. Using remote access and automation to improve management capabilities. Using mature asset and change control processes to minimize the impact of unplanned and untested change on the stability of the infrastructure. Employing a service contract. Using service level objectives to set targets Read More
Service Lifecycle Management - Tapping into the Value of the Product Aftermarket
Product Lifecycle Management (PLM) addresses the full lifecycle of a product. The focus of most of the current PLM solutions, however, does not make the most

define maintenance technician  and increased customer satisfaction Define your SLM strategy to achieve a tangible ROI from your SLM initiative Determine your SLM requirements based on real business needs Look for integration of the SLM business processes from the viewpoint of your customer, and integrate the service request with the activity in the field Look at vendors with deep products and experience in managing service operations. Potential providers are major CRM vendors that have SLM functionality such as Siebel and specialty Read More
The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 2
Part 1 of this series established that service supply chains have many planning levels and time horizons, which can be roughly divided into the following: the

define maintenance technician  strategic  business objectives  that define the overall goals of the service business and denote those all-too-often conflicting departmental goals with their relative levels of importance. This is where the algorithms come in handy to create the best schedule to meet the business requirements by considering allof the business rules and objectives simultaneously, while also finding a balance between conflicting business goals. Optimizing using business objectives is all about finding the balance. Any Read More
The Best Gets Better: Automated Disk Maintenance
Most operating systems use logical file systems optimized for traditional magnetic hard disk drives (HDD). As a result, users adopting newer solid state drive

define maintenance technician  Best Gets Better: Automated Disk Maintenance Most operating systems use logical file systems optimized for traditional magnetic hard disk drives (HDD). As a result, users adopting newer solid state drive (SSD) technology often see poor write-speed performance caused by free space fragmentation. Learn how new automatic disk maintenance technologies can improve SSD performance and extend the life of SSD devices by minimizing free space fragmentation. Read More
How to Overcome SQL Server Maintenance Challenges
For SQL server administrators, it is very important to analyze SQL server performance and storage structure regularly, and get information that will help to

define maintenance technician  to Overcome SQL Server Maintenance Challenges For SQL server administrators, it is very important to analyze SQL server performance and storage structure regularly, and get information that will help to manage SQL server capacity, performance and storage issues, as well as its forecast future requirements. Administrators should be completely aware of the entire SQL server environment and the status of different performance and storage parameters. Download the white paper. Read More
The Quest for Leaner Asset Management: Interoperablility with ERP, GIS and HMI/SCADA Enables Maintenance Management Systems to Achieve Higher Levels of Efficiency and Increased Asset Output
Managers of maintenance systems continually strive for leaner, more optimized work flows. This white paper presents the benefits achieved by interoperating with

define maintenance technician  Quest for Leaner Asset Management: Interoperablility with ERP, GIS and HMI/SCADA Enables Maintenance Management Systems to Achieve Higher Levels of Efficiency and Increased Asset Output Managers of maintenance systems continually strive for leaner, more optimized work flows. This white paper presents the benefits achieved by interoperating with enterprise resource planning (ERP), geographic information system (GIS), and human machine interface (HMI) and supervisory control and data acquisition (SCADA) Read More
CMMS in the Aviation Industry
There are many CMMS systems in the market that specialize in detailed maintenance, repair, and overhaul. When selecting a sysems for an airline, decision-makers

define maintenance technician  To summarize, it helps define a standard time range for the process and maintenance jobs that have to be executed, creates visibility and manageability of information, saves costs, and optimizes man-hours, maintenance job management, and space and time in the maintenance base. The economic advantages are too complicated to discuss here, because such an assessment depends on the situation of each airline. However, we can mention two quick examples that can be used to calculate your specific situation: Read More
CHAMPS Computerized Maintenance Management System: Powering Asset Reliability and Performance
CHAMPS Computerized Maintenance Management System (CMMS) is designed to reduce maintenance cost and deliver increased return on your assets. We can show you how

define maintenance technician  Computerized Maintenance Management System: Powering Asset Reliability and Performance CHAMPS Computerized Maintenance Management System (CMMS) is designed to reduce maintenance cost and deliver increased return on your assets. We can show you how CHAMPS CMMS will transform your asset management processes. Read More
The Old ERP Dilemma: How Long Should You Pay Maintenance?
After a company has decided to keep an existing ERP system, the next decision is how long should they continue to pay the vendor for maintenance.

define maintenance technician  Old ERP Dilemma: How Long Should You Pay Maintenance? Introduction I recently had the privilege to sit with a group of about a dozen IT executives. What they shared was a common ERP system. Most people would think their ERP system was old (it was introduced in the 80's and the average length of time that these companies had been using the product was approximately eight years). Over the last few years, most of the individuals in the group had faced the issue of replacing their existing ERP system (see Read More
Application Lifecycle Maintenance
Lionbridge offers scalable application development and maintenance solutions that include custom software development, code enhancements, and legacy systems

define maintenance technician  Lifecycle Maintenance Lionbridge offers scalable application development and maintenance solutions that include custom software development, code enhancements, and legacy systems maintenance. Through multiple, low-cost development center options in India, Ireland, and China, Lionbridge uses a five-stage process to move critical IT activities offshore. In India, its mature, yet flexibel process frameworks have achieved a Software Capability Maturity Model level® 5 rating. Read More
MicroMain XM
MicroMain XM gives organizations comprehensive maintenance (including fleet) management. MicroMain sets-up its enterprise asset maintenance/computerized

define maintenance technician  XM MicroMain XM gives organizations comprehensive maintenance (including fleet) management. MicroMain sets-up its enterprise asset maintenance/computerized maintenance management system (EAM/CMMS) to work the way facility and maintenance managers work. Users are able to automate work orders, schedule preventive maintenance tasks, and track assets. The system also enables organizations to track inventory levels, assign labor, issue purchase orders, and track trends with comprehensive reports. Read More
Is There a Street Corner for a Vendor-neutral Third Party Support and Maintenance Provider?
Although Rimini Street's client base is still budding, the third party provider of support and maintenance has been quite bullish, owing to the accelerating

define maintenance technician  is hoping to further redefine the market with its support program, which promises to enable Siebel, PeopleSoft, and JD Edwards licensees to remain on their current software releases without any required upgrades or migrations for ten years or more. In addition to its commitment to a higher level of service, Rimini Street also strives to provide customers with an average savings of more than 50 percent in annual support fees as compared to Oracle. While more details on the offering will follow, for now, Read More
Spinnaker Support Announces New SAP Third-party Maintenance Customer
Spinnaker Support, a a provider of third-party maintenance for JD Edwards and SAP products, announced D+M Group as its latest customer. This win has multiple

define maintenance technician  Support Announces New SAP Third-party Maintenance Customer Spinnaker Support, a a provider of third-party maintenance for JD Edwards and SAP products, announced D+M Group as its latest customer. This win has multiple meanings for Spinnaker. For one, as a recent entrant into the third-party support and maintenance market for SAP customers (compared to a veteran provider like Rimini Street), this win adds to Spinnaker’s budding list of SAP reference customers. In addition, D+M Group is a Read More

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