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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 define mission


How to Define Your Next Generation Contact Center Strategies
A contact center is a mission-critical component of any organization’s operations—regardless of who they service. Yet stakeholders often remain dissatisfied

define mission  to Define Your Next Generation Contact Center Strategies A contact center is a mission-critical component of any organization’s operations—regardless of who they service. Yet stakeholders often remain dissatisfied with its performance. In the past, contact centers benefited from advances in information and technologies, yet many companies struggled to determine how they could take advantage of these benefits. Find out how embracing both old and new technologies today can work.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Documents related to » define mission

The Need and Value of a CIO Coach


In today’s challenging economic environment, companies require effective IT executive leadership. As part of the executive team, the chief information officer (CIO) develops and executes strategies that create competitive advantages for revenue growth. But knowing which tools to use—and when and how to use them—to protect current assets is key to a CIO coach’s success. Learn more about making better IT decisions.

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Why .NET Technology Is Important for ERP


.NET technology is a wake-up call, and some people are sleeping through it! Remaining competitive means mission-critical software systems, such as enterprise resource planning (ERP) applications, must be designed from the ground up for connectivity and integration. But software developers don’t advertise their shortcomings, and some ERP vendors—and by association, their customers—are being left behind.

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PROS Inc.’s New Mission-“Big Data” Sales & Marketing Apps


The first part of this report takes a close look at the expansion of PROS, Inc., a leading provider of prescriptive pricing and revenue management software, first into the business-to-business (B2B) arena, and then into big data apps for sales and marketing. In this second part, we (TEC) speak to Andres Reiner, president, chief executive officer (CEO), and director of PROS, about some of the

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How to Gain Competitive Advantage through Global Product Development


Because products ultimately define a manufacturing company’s success, product development is mission-critical by definition. It’s also expensive—in most manufacturing sectors, companies annually reinvest between 3 and 8 percent of their total revenues back into product development. Find out how to leverage global product development to gain a dramatic increase in productivity within your product development operation.

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Why Traditional Monitoring Tools Cannot Deliver True Mobile User Management for the BlackBerry Platform


In recent years, the BlackBerry smartphone has transitioned from being a small-scale productivity tool to a widely used mission-critical platform. This shift has prompted IT organizations to explore what key technical capabilities and internal process standards are needed to ensure superior performance and availability. Discover why traditional monitoring technologies have failed, and what new approaches have emerged.

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Autodesk Inc


Autodesk’s mission is to build software tools to enable people to experience their ideas before they are real. Autodesk delivers the broadest product portfolio, helping over 10 million customers, including every member of the Fortune 100, to continually innovate through the digital design, visualization, and simulation of real-world project performance. Since its introduction of AutoCAD software in 1982, Autodesk continues to develop the broadest portfolio of state-of-the-art software for global markets. From architecture, manufacturing, transportation, and utilities to telecommunications, video games, television, and film, Autodesk customers are leading the 2D and 3D design world by improving their design processes through increased efficiency and productivity. By enhancing collaboration and communication and digitally improving the real-world performance of projects before they are built, Autodesk customers are solving their business challenges, avoiding costly rework, accelerating project cycles and time to market, and ultimately gaining competitive advantage.

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CRM: What Is It and Why Do It? Part One: Historical Background


Many consultants, vendors, and analysts today define CRM in terms of being a customer-centric business strategy that is enabled by a set of applications that support customer-facing functions and management decision making. That may capture the essence of what CRM is, but it does not begin to capture why an end user organization should invest significant resources to pursue such an initiative.

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The RIM 957 ~ Probably Your Next Pager (and a Whole Lot More.)


RIM’s primary focus is wireless e-mail, which has evolved into a mission critical application for most users over the past several years, leading to tremendous success for RIM’s 850 and 950 versions of their wireless Blackberry e-mail device line.

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How Do You Categorize Notebooks?


The notebook computer market has become one of the remaining battlegrounds for computer manufacturers. Our purpose here is to define the notebook market segments, describe what the general characteristics of each segment are, and to give users an idea of what features they can expect for each segment.

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Benefits of Using a Master Data Management System


Master data management (MDM) comprises a set of processes and tools that define and manage the non-transactional data entities of an organization (also called reference data). MDM provides processes for consolidation, quality assurance, and distribution of such data throughout a company to ensure consistency and control in the ongoing maintenance and use of this information. Discover the benefits of an MDM system.

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