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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 define multiple


E-learning Best Practices
E-learning solutions can be effective ways of meeting training and knowledge management challenges. Online training delivers multiple benefits, including

define multiple  other important organizational constructs. Define what AICC or SCORM compliance means for your company so you know what types of functionality are vital for the success of your e-Learning implementation. Institute a formal process for collecting and documenting needs that require a director level signature. Select the programs and initiatives that are appropriate for delivery by e-Learning. Align e-Learning initiatives with current business issues. Use business metrics to help evaluate and validate

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CMMS - EAM Software Evaluation Report

The EAM Software Evaluation Report is geared toward groups that need to analyze requirements for a system, which supports maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. This Software Evaluation Report includes criteria for comparing general computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. 

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What Is ERP in 2010?


When the term “enterprise resource planning” (ERP) was introduced, it applied primarily to the planning and management of resources needed to manufacture goods. Today, however, most business decision makers realize that their enterprises rely upon resources, and that planning is essential to optimize how those resources are acquired, allocated, and used. Learn how the definition of ERP has evolved, and what it means today.

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FRx Poised To Permeate Many More General Ledgers Part One: Executive Summary


FRx Software Corporation, a Microsoft company and a part of Microsoft Business Solutions, might be the best example of Microsoft’s coopetitiveness.

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TEC Case Study: Corona


Following several acquisitions, Colombia-based ceramics manufacturer Corona found itself with multiple enterprise resource planning (ERP) systems to manage. To find a single ERP solution that was suitable for all of its facilities, and would integrate with its existing business software, Corona turned to Technology Evaluation Centers (TEC). Learn how TEC’s selection methodology helped Corona choose the right ERP software.

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CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity


Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

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A Smarter Path to ERP Selection


Performing business operations with unintegrated departments and systems is often inefficient, as manually entering and reentering data in multiple locations is time consuming, error prone, and inefficient. An ERP system can be key to achieving enterprise integration. Businesses that take an integrated approach to their ERP projects—an approach that accounts for the interrelation among requirements assessment, selection, and implementation phases—will be better equipped for the future.

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How to Define Your Next Generation Contact Center Strategies


A contact center is a mission-critical component of any organization’s operations—regardless of who they service. Yet stakeholders often remain dissatisfied with its performance. In the past, contact centers benefited from advances in information and technologies, yet many companies struggled to determine how they could take advantage of these benefits. Find out how embracing both old and new technologies today can work.

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Tropos: Mixed-Mode Manufacturing (ERP) Competitor Analysis Report


The mixed-mode manufacturing ERP knowledge base addresses diverse criteria for multiple types of production environments and strategies. Companies that need to switch production without interrupting their operations may seek both discrete and process manufacturing requirements of their ERP solution. These may include mixing, separating, forming, or performing chemical reactions, as well as functionality for production planning, shop floor control, and product costing.

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Analysis of Sendmail, Inc.'s Largest Open Source Release in Twenty Years


sendmail 8.10 now includes SMTP authentication and support for the lightweight directory access protocol (LDAP) and multiple queues.

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Sisense


Sisense is a full-stack business intelligence and analytics software that lets non-techies join multiple large data sets, build smart dashboards with data visualizations, and share with thousands of users. Sisense empowers business users by making it easy to access, join, and visualize data. 

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Contact Centre Virtualisation


As companies expand—often globally—they may operate multiple customer service call centers. Unifying these geographically dispersed and discrete contact centers creates a single, virtual contact center operation that is more efficient, easier to manage, and has better customer service. Learn about contract center trends and the five key elements to consider when outsourcing your customer service center business processes.

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