Abstract: The word “green” these days is everywhere—especially in business. However, it’s difficult to know whether the environmental concerns of these businesses are sincere. Are their so-called “green practices” truly focused on the protection of the environment, or are they a profit-driven marketing initiative?

Abstract: Cruise line Holland America is committed to developing employee skills and competencies, enhancing customer service and satisfaction, and proactively addressing regulatory compliance requirements. At any given time, thousands of the company’s employees are at sea—complicating training and records-keeping. Discover how the cruise line found in SumTotal a solution that increased the skills of a globally dispersed workforce.

Abstract: You have convinced upper management that flow manufacturing will enable your company to leapfrog the competition. You have appointed a flow process leader, and selected a line for your flow pilot. Now it’s time to physically perform your first line implementation. The big question is, what exactly do you need to do to make the transition from discrete to flow?

Abstract: There are compelling reasons to transform into an on-line corporation; more are surfacing daily. The common reason is the need to run the entire business under total, on-line, unified, synchronized operational and functional control. Learn how to monitor live action, and correlate and unify operations and finance to ensure the availability of instantaneous financial and operational performance insights.

Abstract: On October 4, MicroStrategy announced the release of MicroStrategy 6, the latest in their line of Intelligent E-Business software products. On October 5, MicroStrategy and NCR announced agreements that will make NCR the OEM reseller of Microstrategy's product line, and allow Microstrategy to take over the development of NCR's TeraCube On-Line Analytical Processing (OLAP) engine.

Abstract: Structured planning can make all the difference to your business’s growth. But are you using the right tools? Spreadsheets may not be meeting your financial management and budget planning needs. Find out the risks of using spreadsheets as a planning tool, and how enterprise performance management can help consolidate your departments’ financial information and budgets to give you real-time views of business performance.

Abstract: Intelligent word recognition (IWR) provides a competitive advantage for operations that rely on the conversion of paperwork into computer-usable form, such as data entry departments of big government agencies and large financial institutions. In fact, IWR can automate data entry at a cost so low that it enables users of the technology to successfully compete against offshore service bureaus.

Abstract: IBM has decided to combine its entire desktop PC line under one name. The NetVista brand, until last week the name for IBM’s thin clients and appliance desktops, will now cover the whole range, including newly-released models for home and business.

Abstract: A total reward management system can help companies leverage their most complex and volatile asset: its human capital. Partnerships between human resources and line managers, and using collaborative platforms to communicate incentives and goals can increase strengthen a company's competitive advantage.

Abstract: IBM finally seems to have gotten the message of “smaller is better” when it comes to rackmount servers with the introduction of three new models to its Netfinity line of Intel-based servers

Abstract: But now you can get the straight facts on bi in the informative white paper understanding business intelligence and your bottom line.

Abstract: You may not have heard of master data management (MDM), but it can help an organization cut costs while strengthening its sales and marketing efforts. Find out how MDM can help boost your company's bottom line in this latest podcast.

Abstract: You can blame your sales people all you want, but if the lead data is bad, they’re not going to bring in business. You can blame your product managers for ineffective promotions, but if the target lists are redundant, the pitches fall on deaf ears. You can blame your customer service representatives for low satisfaction scores, but if customer data is missing, then no wonder the complaint resolution pipeline is backed up. Think it’s your customer resource management (CRM) system? Think again. It’s bad data, and it’s costing you millions. Request your copy of The Bottom Line on Bad Customer Data that delivers detailed advice from Jill Dyche, partner and co-founder of Baseline Consulting, about what you can do to address the impact of bad data on your company. The report gives you insight into how bad data is impacting your company and what you can do about it. How to identify where the bad data is and quantify its impact, and different approaches to determine the sources and causes of bad data are all offered in this paper.

Abstract: Many external factors are forcing companies to focus on cost efficiencies to gain a competitive advantage. As a result, maintenance organizations are now being charged with the responsibility to contribute to the bottomline. The condition, availability and reliability of site assets affect a company’s ability to meet fluctuations in market demands, maintain quality and safety levels, and minimize product losses. Improving asset reliability impacts the bottom line. Learn how to develop a business case to justify reliability-driven maintenance.

Abstract: Online consumers need greater assurance that Web sites are legitimate and that their confidential information will be protected from malicious activity. Download this VeriSign white paper to learn more about new approaches to online security that can lead to increased online transactions, reduced shopping cart abandonment, and an improved bottom line.

Abstract: This is a reprint of the summary chapter from the book Managing Your Supply Chain Using Microsoft Navision by Dr. Scott Hamilton.

Abstract: In going through a business decision process for complex technology selections, more and more use is being made of technologically driven processes using Decision support tools and captured knowledge. The use of these systems and the capability to drive a solution from them assumes an ability to accurately express business requirements and business value within these tools. In this article, we explore the marriage of knowledge management and decision support in forming knowledge based selection systems and procedures that can assist in reducing the current appalling record of IT project failures. This is illustrated by the process to select a Personal Digital Assistant (PDA).

Abstract: Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison of vendor offerings.