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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 define utilities included


Walker Propelled by Winds of Change
Walker Interactive is putting itself through a transformation. Its goal is to bring integrated eBusiness to its very demanding customers.

define utilities included  five operational areas. Three define products: e-procurement , which supports all aspects of the procurement cycle from requisition through payment. e-revenue , which encompasses electronic billing, including collections and cash application e-insight , delivery of analysis to management through a portal The other two operational areas are the technology architecture that supports all of their products and the consulting and service operation. The Horizon suite is incorporated into the e-insight area, but

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for the Utilities Industry

Utilities (gas, water, electricity, and energy) software is typically built off customer billing systems encompassing a suite of modules covering fleet management, maintenance management, GIS, AMR, financials, and human resources, among others. 

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Sword Ciboodle-One More BPM-Centric CRM Provider


What does BPM have to do with CRM? Sword Ciboodle can tell you. The vendor delivers process-based customer interaction solutions to contact centers to improve the customer experience by improving customer-facing processes. TEC principal analyst P.J. Jakovljevic reviews the vendor’s key offerings and sits down with Ciboodle’s VP of product and market strategy to discuss the company’s challenges, strategies, and technologies.

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SAP - A Leader Under Reconstruction


SAP is responding to the changing Internet marketplace by restructuring to develop flexibility and forming key partnerships and alliances to put content behind its extensive advertising campaign for mySAP. com

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How a Leading Vendor Embraces Governance, Risk Management, and Compliance


SAP AG has long committed to placing compliance at the core of its product suite, as the vendor has recognized the growing role of enterprise systems in assisting companies to meet the increasing challenges of corporate compliance and risk management.

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'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: Oracle


There are two ways to build enterprise application solutions: link together disparate, best-of-breed solutions, in which vendors embrace open architectures and inter-application messaging protocols, or find a one-stop-shop with all the software, functionality, and interoperability one could ever ask for. Oracle insists the latter is the best way, and it is their way. But is it best for Collaborative-Commerce? Is their vision of C-Commerce and interoperability yours as well?

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Managing Utility Technology and Service Acquisitions in the Smart Grid Age


A disciplined and comprehensive acquisition process is essential for utilities to get the most out of their Smart Grid investments. Know the practical and flexible methodology proven in industries such as telecommunications, high tech, and financial services that can assist utilities in the selection and acquisition of solutions that address current and future operating states to deliver immediate and long-term benefits.

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In the News: Gartner Lawsuit


Gartner seems to be in the news a lot lately. First, they announced they will acquire AMR and now we find out that a vendor is suing them for not being included in the Magic Quadrant. I wasn’t surprised to find out that the name of the website where the news was published is techdirt. Another interesting post on the same website caught my attention: five years ago, a woman sued a telecom

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Situational Intelligence: Not Just Another Fancy Term


Recently, Space-Time Insight released Version 4 of what they call the Space-Time Insight Situational Intelligence Suite. For the company, this is not just a fancy name, but their very own definition of what they offer: the ability to analyze and act on scenarios or situations, not just mere isolated data. Some organizations are looking to close existing gaps within the information management cycle

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The Dawn of the GRC Era for XBRL




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The Benefits of Next-generation ERP


Rapid changes in the market and in customer needs mean small to medium businesses (SMBs) must work harder to stay competitive. Setting and achieving goals in this economic environment is increasingly difficult. Upgrading to a next-generation enterprise resource planning (ERP) can be a way to manage change—and even benefit from it. Learn more about how to customize an on-demand ERP solution that’s right for you.

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The Art of Learning


There was a time when school was the place for learning. Thirty-five years ago—when I was a young girl—children went to schools where the curriculum included such basic subjects as mathematics, reading, writing, and music and the forums available to us consisted of text books, encyclopedias, and newspapers. The global introduction to the personal computer (PC)—as early as the mid 1980’s—gave us

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