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Abstract: Infor and IFS, two upper mid-market, stalwart vendors, were the first to respond to our questions-and-answers series directed at software application vendors. Based on our questions, these two vendors share their views on market trends, platform
approaches, and mid-market issues.
PubDate: 7/2/2007
Abstract: There continues to be a wide variety of different approaches to building a solid data management solution for your organization, and just as many consulting firms across the globe willing to help you build them. However, it’s imperative for each data management solution to specialize to the unique needs of your organization’s business users, across varying functional areas.
Abstract: Delivering quality health care in today’s environment means facing greater economic pressures, regulatory and compliance issues, and ongoing shortages of qualified professionals. Hanging on to traditional paper-based operations may be intensifying your problems. Learn about how people management technology can help you find the qualified nursing and health care personnel you need, and manage compliance issues too.
Abstract: There are two basic approaches available for organizations to offer their team members collaboration, communication, and intranet functionality: the in-house model (also known as “on premise”), and the outsourced model (also known as “on demand”). Learn more about these approaches, with a particular focus on their cost considerations, with a comparison of collaboration tools from HyperOffice and Microsoft Exchange.
Abstract: Whatever your reasons for needing to capture a complete audit trail for all database activity, you want to make sure your system allows you to support three accepted approaches. This three-way auditing ability can provide auditing for all activity in your database, including monitoring, reporting, and alerting on all critical data activity across your company. Learn more about these approaches, and their many benefits.
Abstract: Companies using earlier versions of the JD Edwards family of products may be considering upgrades to the EnterpriseOne versions. However, the decision to upgrade is often overshadowed by the considerable costs of doing so. Approaches to reducing these costs lie in rigorous approaches to several critical project activities, ranging from a thorough upgrade assessment to the transfer of knowledge.
Abstract: In searching for tools to implement an effective application-security strategy, managers have a choice between two technological approaches: dynamic analysis and static analysis. Available in a variety of freeware and commercial automated tools, both approaches promise comprehensive detection of security vulnerabilities. But a truly effective strategy may require a mix of both.
Abstract: Model-based architectures are conceptually superior on all fronts to conventional approaches to development. So far, they have not yet attained high levels of maturity and robustness and hence most organizations are living with conventional approaches. This paper compares the next generation of architectures, called model-based architectures, with current generation architectures from these perspectives. The extent of improvements in model-based architectures over current generations of applications is evaluated based on the above listed criteria for sustainable competitive advantage.
Abstract: Focused on the sourcing needs of the food and beverage industry, ecFood has announced $50 million in transactions during the first quarter of 2001 with its sights set on profitability by the end of the year.
Abstract: The universe of existing applications partners is relatively stable; some occasional movement from dropping one product in favor of another occurs naturally, and no vendor is immune to losing partners. But some innovative vendors are doing their best.
Abstract: The need for business intelligence (BI) is real for all enterprise software users. It is rare to find a user who feels they get the information they need from their enterprise software system and even those who do want more. The need is not just reporting; they need business monitoring, analysis, an understanding of why things are happening. They need diagnostic tools.
Abstract: Hearing the complaints of dissatisfied customers, some vendors are developing customer-centric contracts. HarrisData has even gone so far as to draft a Bill of Rights for customers. How well do these pledges measure up?
Abstract: Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part discusses recommendations for companies looking to outsource, and recommendations for outsourcing providers.
Abstract: Because sustaining a strong relationship with customers is essential for future growth, the most successful companies work hard to ensure that their customers don’t feel shortchanged. But the benefits of customer satisfaction extend beyond gaining more business with a single account. Find out how to get a better understanding of your customer information, such as customer spending, for more reliable sales growth.
Abstract: Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements should be assessed first.
Abstract: Today’s $12 billion (USD) knowledge management (KM) market provides comprehensive solutions to large organizations. However, implementing such solutions requires significant resources and depends on behavioral changes by employees. As a result, KM efforts often fall short of their goals. Shifting focus to end user features offers significant benefits to government organizations and their employees—and improves the odds of success.
Abstract: Procurement organizations have been running electronic reverse auctions for years. Nevertheless, the use of auctions has not yet reached full potential. We’ve all heard the objections—and every objection stems from valid concerns. However, if your goal is to conduct fair and open competition among your supply base, reverse auctions can be an effective tool for bringing transparency to sourcing.
Abstract: For over a decade, organizations have struggled with a gap between IT and business due to shifts in perceptions of what business intelligence (BI) should be. Often, skilled IT workers get stuck in low-level reporting roles, while business workers can’t access and analyze information fast enough to make strategic decisions. This discussion with an industry technologist offers some ideas for bridging the IT/business gap.
Abstract: When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of-breed approach, getting the best in each category but being left with standalone applications that must be integrated? This article compares the two approaches and offers some advice.