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Abstract:
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise
applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult
to understand, more expensive to buy, more dif (...)
Excerpt related to
definition of a analytical research:
Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise
applications, but not mu...
Published:
2001-08-27
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Abstract:
There is a great deal of confusion over the meaning of data warehousing. Simply defined, a data warehouse is a place for
data, whereas data warehousing describes the process of defining, populating, and using a data warehouse. Creating, populating,
and querying a data warehouse typically carries an ext (...)
Excerpt related to
definition of a analytical research:
... This definition provides less insight and depth than Mr. Inmon's, but is ...
Systems (DSS), Executive Information Systems (EIS), On-Line Analytical Processing (OLAP ...
Published:
2002-08-18
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Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
definition of a analytical research:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
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Abstract:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad
of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention,
and cross-sell programs. It is a costly operation to (...)
Excerpt related to
definition of a analytical research:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of
businesses to predict ...
Published:
2004-01-30
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Abstract:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad
of businesses to predict customer behavior and help businesses increase the effectiveness of their customer acquisition, retention,
and cross-sell programs. It is a costly operation to (...)
Excerpt related to
definition of a analytical research:
More and more, the market is requesting that a CRM or an ERP application include analytics which can be used in a myriad of
businesses to predict ...
Published:
2004-01-30
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Abstract:
A customer relationship management (CRM) system's potential can be lost if the chief executive officer (CEO) doesn't play
a continuous role in its implementation—especially when it comes to pain management, the operational relevance of CRM, and
potential impediments. (...)
Excerpt related to
definition of a analytical research:
A customer relationship management (CRM) system's potential can be lost if the chief executive officer (CEO) doesn't
play a continuous role in its...
Published:
2006-11-24
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Abstract:
Enterprise applications have long been providing the means for businesses to collect required data and deliver it to the
right people. Now that sales and marketing professionals are empowered with the right tools to better serve their customers
and gather insights on all customers' interactions, the ques (...)
Excerpt related to
definition of a analytical research:
Enterprise applications have long been providing the means for businesses to collect required data and deliver it to the right
people. Now that sa...
Published:
2003-07-23
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Abstract:
Informix® Corporation, has announced an XML Document Type Definition (DTD) for Extraction, Transformation, and Transport
(ETT) of metadata. The DTD is designed to allow metadata sharing between different vendors’ products using the open XML standard. (...)
Excerpt related to
definition of a analytical research:
... NASDAQ: IFMX), a software vendor specializing in infrastructure for the i.Economy, announced the industry's
first XML Document Type Definition (DTD) for ...
Published:
2000-05-22
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Abstract:
As organizations face a pressing need to rationalize the cost of enterprise software, open source business intelligence (BI)
is fast becoming a viable alternative. Learn about the current state of open source BI, with particular focus on one vendor's
products. (...)
Excerpt related to
definition of a analytical research:
As organizations face a pressing need to rationalize the cost of enterprise software, open source business intelligence (BI)
is fast becoming a vi...
Published:
2009-07-17
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Abstract:
The Perfect Order measurement has proven to be a powerful measurement of a business. Should The Perfect Order be defined
from an internal point of view or from a customer point of view . . . inside-out or outside-in? (...)
Excerpt related to
definition of a analytical research:
... Included in the inside-out definition is the fact that the order was perfect ...
AMR Research has done some great work on defining The Perfect Order metric and ...
Published:
2005-05-09
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Abstract:
Since supply chains, by definition, are about the end-to-end inter-enterprise process, we highlight the growing importance
of looking outside your four walls when thinking about supply chain performance management. If you are overwhelmed by the
number of supply chain measures you are tracking, it’s bet (...)
Excerpt related to
definition of a analytical research:
Since supply chains, by definition, are about the end-to-end inter-enterprise process, we highlight the growing importance
of looking outside your...
Published:
2005-05-20
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Abstract:
SAP purports that SAP MDM also lays the foundation for efficient and accurate exchange of cross-business information. Consumer
products companies, for instance, can exchange timely product information with retail distributors, avoid costly inaccuracies,
enhance merchandizing, and improve supply chain ope (...)
Excerpt related to
definition of a analytical research:
... necessary to support collaborative business processes, delivering analytical and search
... such as airlines, and suppliers share a single definition that they can ...
Published:
2004-12-02
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Abstract:
SAP purports that SAP MDM also lays the foundation for efficient and accurate exchange of cross-business information. Consumer
products companies, for instance, can exchange timely product information with retail distributors, avoid costly inaccuracies,
enhance merchandizing, and improve supply chain ope (...)
Excerpt related to
definition of a analytical research:
... necessary to support collaborative business processes, delivering analytical and search
... such as airlines, and suppliers share a single definition that they can ...
Published:
2004-12-02
-
Abstract:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success
and failure to emerge from the same initiative. Clearly de (...)
Excerpt related to
definition of a analytical research:
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the
management strategy use...
Published:
2004-10-21
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Abstract:
G-Log, a leader in collaborative logistics, and SCT, a leader in enterprise applications for the process industries, have
joined forces to bring together their products and expertise for the process enterprise. (...)
Excerpt related to
definition of a analytical research:
... The definition of a "complete solution" continues to evolve. With this partnership,
the process industries have a broadened definition of what is possible. ...
Published:
2001-08-02
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Abstract:
Rather than sticking to such outdated and speculative pricing practices as "cost plus" or "meet competition," Zilliant suggests
companies leverage data to determine how market price response varies, and use this holistic measure of price sensitivity
to optimize pricing. (...)
Excerpt related to
definition of a analytical research:
Rather than sticking to such outdated and speculative pricing practices as "cost plus" or "meet competition,"
Zilliant suggests companies leverage...
Published:
2007-06-08
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Abstract:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Excerpt related to
definition of a analytical research:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Published:
2003-10-16
-
Abstract:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado CRM Solutions. Surado positions itself high in many functional areas, against many mid-market software
vendors such as SalesLogix, Epicor, Microsoft CRM, Kana, (...)
Excerpt related to
definition of a analytical research:
Our quest for quality and well-priced mid-market CRM software solutions, takes us this week to review Surado Solutions Inc.
developers of Surado C...
Published:
2003-10-16
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Abstract:
Software development has spawned an independent industry in its own right. But the processes of asking for service, offering
service, and pricing are all somewhat haphazard. Perhaps it's time to focus efforts on resolving the key paradoxes of software
estimation. (...)
Excerpt related to
definition of a analytical research:
Software development has spawned an independent industry in its own right. But the processes of asking for service, offering
service, and pricing ...
Published:
2006-08-18
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Abstract:
Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms
do not provide the vocabulary for concrete action and measurable expectations. Thus, CRM is perceived to be about intangibles,
and is approached with a let's-hope–for-the-best men (...)
Excerpt related to
definition of a analytical research:
Despite technological advances, users are dissatisfied with customer relationship management (CRM) systems. Ambiguous terms
do not provide the voc...
Published:
2008-09-29