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Applying the Power of Social Networks to Customer Relationship Management
Customer relationship management (CRM) is rapidly morphing from a customer management model to one of customer engagement. Social networks, podcasts, blogs, and

definition social responsibility  a social experience by definition, and using Web 2.0 technologies and social media is a natural for this type of application. WT: Bruce, you mentioned competencies. How can community members develop, enhance, or upgrade their skill sets? BC: Well, several ways. We all know that experience is the best teacher, and by peer-to-peer networking and getting in touch with mentors, and gurus, and authorities, and industry leaders gives you that opportunity to have—both through the forum itself and even off-line Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » definition social responsibility


Do Your Customers Really Trust You? Well, That Depends …
Crises such as the one we’re currently going through seriously damage the trust bestowed by individuals upon corporations. This is more likely to result in the

definition social responsibility  a particular nor unified definition of standards or values for CSR. What is important to keep in mind is that CSR initiatives usually arise from a consensus of common values within a given company—a consensus which differs  from company to company. It is important to note than these values are extremely subjective and cannot be compared from one organization to another. It is therefore difficult to evaluate or benchmark overall efficiency. Now we’d like to know where your organization stands . {democ Read More...
How One Sourcing Vendor's Offerings Are Bolstered by a Wealth of Services
Eqos is especially proud of its complementary services portfolio, which stems from a decade's worth of direct experience in providing some of the world's

definition social responsibility  a global training program, definition of end-to-end sourcing processes, and development of a partner community, as well as customer-specific product configuration, systems integration, and establishment of an IT production infrastructure. Functionality Bolstered by a Wealth of Services Eqos's customers typically report a total cost of ownership (TCO) in the seven-figure range (give or take), while a hosted service should accommodate IT budget–constrained customers. The need to focus on core retailing ac Read More...
Review: Profits with Principles


definition social responsibility  , helps clarify the definition of CSR. The volume (which presents more than 60 case studies on corporate social responsibility) follows a pattern of six projected main values, and focuses mainly on how practicing CSR can help organizations accomplish sustainable development—that is, to fulfill the needs of our current generation without compromising those of future ones. It was put together by Ira A. Jackson (a fellow at the Center for Public Leadership at Harvard University) and Jane Nelson (a senior f Read More...
The Business Case for Tokenization
Tokenization is a new type of technology that is being used by companies to reduce the risk of losing sensitive data to identity thieves. This paper discusses

definition social responsibility  Sensitive Data , Tokenization Definition , Tokenization for Business Intelligence and Query , Tokenization BI , Security Token , Lost Token , Tokenization Development , Token Manager . TOKENIZATION IS A NEW TYPE OF TECHNOLOGY that is being used by companies to reduce the risk of losing sensitive data to identity thieves. This paper discusses how you can make practical use of tokenization to reduce your risk. Additionally, this paper discusses specific target applications in your organization that you shou Read More...
Automation Anywhere’s Cumulus Uses Social Collaboration for Process Automation
Automation Anywhere, a provider of automation software, recently announced the availability of Automation Anywhere Cumulus, possibly the first social enterprise

definition social responsibility  Anywhere’s Cumulus Uses Social Collaboration for Process Automation Automation Anywhere , a provider of automation software, recently announced the availability of Automation Anywhere Cumulus , possibly the first social enterprise process automation solution on the market. The tool helps businesses identify and prioritize task automation by tapping into the collective wisdom of their user community. Designed to use social collaboration to quickly determine return on investment (ROI)-producing Read More...
RIM Gets the Gist (of Social Media)
The recent acquisition of Gist by BlackBerry developer Research In Motion (RIM) prompted this TEC water cooler information session between TEC's Managing Editor

definition social responsibility  Gets the Gist (of Social Media) The recent acquisition of Gist by BlackBerry developer Research In Motion (RIM) prompted this TEC water cooler information session between TEC's Managing Editor Dave Clark and CRM analyst Gabriel Gheorghiu: DC : OK, even I’ve heard of RIM. What’s Gist? GG : The idea behind Gist was essentially to extend the inbox to the Internet and social world by putting together all contacts from different sources (Outlook, Gmail, Twitter, Facebook, etc.) and managing them from a Read More...
How to (Ab)Use Your Employees as a Social Platform
Last month I came across Julie Bort's article Your Company Might Think It Can Control Your Facebook Account Soon, which depicted current social guidance efforts

definition social responsibility  to (Ab)Use Your Employees as a Social Platform Last month I came across Julie Bort's article Your Company Might Think It Can Control Your Facebook Account Soon , which depicted current social guidance efforts by a few large brands such as Pepsi, Dell, Gap, and Intel. She brought up the interesting point that Pepsi is mulling over the idea of engaging its employees—i.e., its most treasured resource—in extracurricular activities. And this is exactly what I want to discuss with you today. What Is Emplo Read More...
SAP Trying to Jam Dreamforce 2013’s Social Noise
Given that SAP’s foe salesforce.com has been very vocal about its Salesforce Chatter enterprise social network (ESN) offering, SAP might have decided to

definition social responsibility  Trying to Jam Dreamforce 2013’s Social Noise Given that SAP’s foe salesforce.com has been very vocal about its Salesforce Chatter enterprise social network (ESN) offering, SAP might have decided to somewhat spoil the Dreamforce 2013 mega-conference buzz by announcing the success of its SAP Jam social software platform for businesses. A year ago, SAP launched the SAP Jam ESN platform and social business processes (by combining the best features of former SuccessFactors Jambok and SAP StreamWork offer Read More...
Health Care and Social Work
One of the paradoxes of the health care and social work industry is that even though information and knowledge are essential for its success, practitioners are

definition social responsibility  Care and Social Work One of the paradoxes of the health care and social work industry is that even though information and knowledge are essential for its success, practitioners are quite reluctant when it comes to using information technology and business software that can help them manage information. One of the reasons for this may be that older members of the medical profession may find using information technologies more challenging than younger doctors, nurses, or social workers. Also, decision Read More...
Employee Onboarding: An HR Technology Seeking a Definition
A commonsense approach to defining an onboarding initiative starts with the company defining its objectives, prioritizing its goals, and carefully evaluating

definition social responsibility  HR Technology Seeking a Definition A commonsense approach to defining an onboarding initiative starts with the company defining its objectives, prioritizing its goals, and carefully evaluating the options. When considering human resources technology specifically designed with the onboarding process in mind, you should focus on the flexibility of the onboarding solution options. Learn more about managing employee onboarding with an automated solution. Read More...
SAP Launches Real-time Social Insights
Analytics are especially important in social enterprise applications. Most companies are trying to leverage almost every technology available in the market, but

definition social responsibility  Launches Real-time Social Insights Analytics are especially important in social enterprise applications. Most companies are trying to leverage almost every technology available in the market, but they still have no idea about what is effective and what is a waste of time. To that end, at the recently held CRM Evolution event, SAP   launched its Social Contact Intelligence analytic application , which can be used to unlock information (real-time sentiment and contact insights) from a company’s Read More...
Can a Virtual Vuvuzela Help Make Your Voice Heard in the Social Media Universe?
It’s a really noisy world we’re living in, and the social media universe is no exception. Even with the tightest security settings and minimal online presence

definition social responsibility  a Virtual Vuvuzela Help Make Your Voice Heard in the Social Media Universe? It’s a really noisy world we’re living in, and the social media universe is no exception. Even with the tightest security settings and minimal online presence/popularity, you are still subject to advertising, invites, recommendations, requests, etc., most of which are not very useful to you. And things will only get worse: Twitter will start selling followers , Facebook launched Facebook Marketing Solutions to help brands Read More...
Three Ways to Improve Employee Engagement and Productivity with Social Business Media
The surge in social media use and younger people moving into positions once held by baby boomers are transforming today’s workplace, creating both challenges

definition social responsibility  Ways to Improve Employee Engagement and Productivity with Social Business Media The surge in social media use and younger people moving into positions once held by baby boomers are transforming today’s workplace, creating both challenges and opportunities for companies trying to keep employees happy and businesses healthy. This white paper looks at the benefits for employee engagement and productivity that come with social media for business use. Read More...

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