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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 definition utility analysis


The Case for Integrated Processes
Most chief executive officers (CEOs) have developed strategies that push their companies to achieve certain goals. So why are so many companies failing to

definition utility analysis  | Integrated Design Process Definition | Integrated Design Solutions | Integrated Development Planning | Integrated Engineering | Integrated Engineering Software | Integrated Environment | Integrated Equipment | Integrated Evaluation | Integrated Financial Model | Integrated Flow Solutions | Integrated Framework | Integrated Industry | Integrated Information System | Integrated Information Technology | Integrated Inventory | Integrated Knowledge | Integrated Knowledge Management | Integrated Learning |

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Delivering the Business Value of Automating Business Processes to Small and Medium Enterprise


Enterprises of all sizes today face common problems dealing with handling increasing business complexity while reducing costs. The solution continues to be the automation of business processes. SAP is an established leader in addressing the needs of large enterprises. Building on that performance and identified best practices, SAP built and launched SAP Business One. SAP Business One was designed to offer small and medium businesses the same business streamlining and efficiencies at a scale and scope appropriate to their needs. IDC recently interviewed a number of companies that have successfully deployed SAP Business One. The purpose of our interviews was to determine what impact the software had on their productivity and cost reduction.

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The Impact of IT Service on Business Process Management


There are potential benefits of operating business process management (BPM) side-by-side with business service management (BSM). BPM and BSM are emerging technologies: BPM is concerned with the orchestration and management of effective business processes, while BSM focuses on the operational effectiveness of the enabling IT services. These technologies are mutually beneficial to one another. This white paper is intended for managers interested in implementing robust BPM solutions in IT-dependent business scenarios or managers looking to lay down a basic foundation for effective on-demand utility computing. It addresses the partnership between Fuego and Proxima Technology, vendors in BPM and BSM solutions.

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Customer Relationship Management: Putting Customers at the Center of the Business


No longer are customers simply sideline participants. Organizations are empowering them with a wealth of knowledge to engage in more informed decision-making. A customer relationship management (CRM) solution that encompasses all aspects of your business gives customers unprecedented visibility into the actions that impact them. Ultimately, this leads to greater accountability within the organization, and greater satisfaction among customers.

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ERP Selection Facts and Figures Case Study Part 1: Business Model Scenarios


During a recent Enterprise Resource Planning selection engagement with a large aerospace and defense manufacturer TEC had the opportunity to evaluate and compare the offerings of four top vendors. Each vendor’s offering differed in such areas as functionality, flexibility, process fit and ease of use. Find out what TEC learned as a result of the selection engagement.

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UltiPro : Core HR Competitor Analysis Report


This knowledge base on human resources management systems affords clients the opportunity to rapidly determine their criteria for management and employee personnel tasks. Its extensive criteria include benefits and payroll management, employee self service, data warehousing, and health and safety requirements.


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Go from Analysis to Action on Your Desktop


Business users need a simple but powerful way to navigate through data and find the insights to make timely, critical business decisions. This paper explores how a breakthrough personal analytics tool enables business managers to improve performance within their functional areas.

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Analysis of Active Voice's Acquisition of PhoneSoft, Inc.


Active Voice will integrate all of PhoneSoft's functionality into their existing "Unity" voice-messaging product to target Lotus Notes Domino R5.

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Effective Inventory Analysis: the 5 Key Measurements


The white paper effective inventory analysis isolates and walks you through five simple measurements that will help you ensure you are maximizing t...

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UNSPSC for Better Spend Analysis


The UN Standard Products and Services Code (UNSPSC), the global product and services classification standard, has been revolutionizing purchasing and supply management across the world. Whether you’re deliberating on the need for a common product and classification standard for your company, or an advanced UNSPSC adopter, revisiting the basics can help you improve your purchasing and supply management processes.

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Epicor ERP 10: ERP for SMB Competitor Analysis Report


The accounting and ERP for small and medium businesses (SMB) evaluation model targets functional requirements for a fully featured accounting solution. In addition to supporting accounting requirements, it is applicable for those researching an ERP system suitable for small and medium businesses (SMB). It includes categories such as General Ledger, A/P and A/R, Payroll, Job and Project Costing, Multinational Accounting, Manufacturing, Inventory, Technology, and much more.

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