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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 dell computer customer care number


PeopleSoft Gathers Manufacturing and SCM Wherewithal Part Three: The Manufacturing Industry
Even before the mega merger, PeopleSoft had already set it sights on a bigger manufacturing presence. PeopleSoft’s acquisition of mid-to-large ERP system

dell computer customer care number  he managed deployments at Dell , IBM , HP , and Sun Microsystems . To be fair, PeopleSoft, although known primarily for its HR, financials, and CRM software; and its publicized leadership in pure Internet architecture, had manufacturing-oriented ERP functionality way back in its PeopleSoft 7 release. The functionality was initially built in the mid 1990s, when industry was moving away from traditional materials requirements planning (MRP) or advanced planning and scheduling (APS)-based inventory

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Plugging In the Universal Adapter


Implementing enterprise software solutions raises numerous obstacles, which can all be attributed to a single cause: users are unable to properly use the software. This is because users grapple with barrages of training methodologies and approaches for each new application. The solution may be a "universal adapter," a synchronized learning content development platform for a wide range of enterprise applications.

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Case Study: IT Asset Security Tool Helps Healthcare Provider Track 97% of Laptops


Learn how IT asset tracking tools helped Allina Hospitals and Clinics monitor 2,700 computers on and off their network without having to invest in additional infrastructure. This case study shows how their security system enabled this leading health care provider to go from a 30 percent tracking record to an almost perfect record for its growing inventory of laptops and electronic health records.

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Food and Beverage Industry: Overview of Software Requirements


The food and beverage industries have very special needs, many of which are externally regulated. Read on to discover some of the unique challenges and software requirements for these industries.

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The Power of Customer Context Beyond Campaigns: Build a Contextual Marketing Engine


Campaigns are far less effective at winning and retaining customers than they once were—now companies must deliver real-time, two-way, insight-driven interactions with individual customers. Learn how to build and use proprietary digital platforms called contextual marketing engines in this Forrester report, and get results that translate into unprecedented levels of customer engagement, increased revenue, and better product experiences.

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Customer Analytics for Dummies (IBM Limited Edition)


In this e-book, take a look at the concepts for getting started with customer analytics and the specific techniques associated with it.

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TechRadar: Customer Analytics Methods, Q1 2014


Customer insights professionals are faced with tough decisions about which combination of methods will have the biggest impact on marketing and customer experience goals. And new techniques continue to emerge as the complexity of customer data increases. Forrester has identified 15 key customer analytics methods that customer insights professionals must master.

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Customer Relationship Management (CRM) RFI/RFP Template


Sales Force Automation, Marketing Automation, Customer Service and Support, Analytics and Reporting, and Technical Functionality

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Customer Analytics in the Age of Social Media


This TDWI Best Practices Report examines organizations’ current practices and future plans for customer analytics technology implementations, with a special focus on how organizations are adapting to the knowledge potential as well as challenges of social media networks. The report offers recommendations for achieving greater return on investment (ROI) from customer analytics processes.

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Computer Economics, Inc.


Computer Economics conducts research and provides advisory services for strategic and financial management of information systems.

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The Accountable Care Organization Enabled by Collaborative E-Care Management


The healthcare system does not adequately provide and support proactive collaboration and communication while the patient is outside the healthcare system. Current technology (e.g., health information exchange and electronic health records) doesn’t facilitate the required level of collaboration beyond the hospital or physician’s office that will be necessary to address the objectives of an accountable care organization.

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