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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 demantra sizing guide


CRM Solutions Buyer's Guide
CRM solutions provide organizations with important customer information and tools, and are particularly useful in enforcing levels of quality and specific

demantra sizing guide  CRM,CRM Buyer's Guide,customer relationship management,CRM solution,on-premise vs hosted

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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PBX Buyer’s Guide


Private branch exchange (PBX) is a business telephone exchange for a specific business or office, rather than a system operated by an external carrier or telephone company. If you are interested in purchasing a PBX phone system, this guide will help you understand the features of a PBX system, give you an idea of the different kinds of PBX systems there are, and how to find the best one for your business.

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2011 ERP Buyer's Guide for Medium and Large Manufacturers


2011 ERP Buyer's Guide for Medium and Large Manufacturers Your PDF copy of TEC's new ERP Buyer's Guide for Medium and Large Manufacturers is now av...

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Contact Center Buyer's Guide


Customer-centric businesses know the key to their success is earning their customer’s business—not just at point of sale, but at every point of contact. VoIP has dramatically transformed telecom, and is now doing the same in the contact center. Download this Buyer’s Guide for a better understanding of the VoIP value proposition, as well as what you need to consider when making the decision to adopt VoIP in your contact center.

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Get Listed in the 2011 TEC BI Buyer's Guide


Get Listed in the 2011 TEC BI Buyer's Guide

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Business Phone Systems Buyer’s Guide


If you need a new phone system, this buyer’s guide will bring you closer to taking the first steps of testing a system and making the move. Go for it. All you have to lose is lousy call quality and expensive maintenance payments for your wheezing old phone system. All you have to gain is higher quality, lower prices, more features, easier growth options, better system management, and improved customer service.

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SMB Networking Buyer's Guide


This guide to networking for small to medium businesses (SMBs) is designed to help decision makers quickly identify their specific needs and includes a discussion of buyer types, product requirements, cost considerations, and vendor relationship needs for several areas of networking technology, including server hardware and operating systems, routers, backup, network management, and client security.

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Announcing TEC's Customer Relationship Management Buyer's Guide: Innovations in CRM


I am pleased to announce the launch of TEC's final software buyer's guide of the year: Innovations in CRM. Download your copy now. This buyer's guide provides in-depth insight from Gabriel Gheorghiu, TEC's analyst specializing in CRM, about the state of the CRM market, and includes solution overviews, links to CRM resources, customer success stories, and a directory of hundreds of CRM software

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ERP Buyer's Guide: Top Vendors Reviewed - 2012


This brief ERP buyer's guide gives an overview of the major features of ERP solutions, reviews some of the main vendors in 2012 in the three major tiers - the enterprise, mid-market, and small market arenas, and lists important criteria to consider when selecting a vendor.

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CRM: The Essential Guide


Customer relationship management (CRM) solutions can help you achieve success by managing your company’s customer-facing processes and implementing a customer-centric vision. But to make the most of CRM’s benefits, you should weigh and consider the options by answering key questions about your processes and CRM solutions’ capabilities. Find out key CRM principles, and how to best mitigate the cost of CRM implementation.

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8 Essential CRM Best Practices-an Executive Guide


In this informative white paper, 8 essential CRM best practicesan executive guide, you'll discover the eight key elements of highly successful CRM ...

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