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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 denial of service news


Ensuring E-mail Security: The Benefits of Using a Perimeter-based Managed Service
There are hundreds of anti-spam and anti-virus products designed to defend against unwanted e-mail. These solutions can take the form of software, appliances

denial of service news  offers added protection from denial of service attacks, directory and dictionary harvest attacks, mail bombs, and channel flooding. Remember, however, that MX Logic never controls a customer's MX record - that's entirely up to the client organization. At any time, an organization can remove MX Logic as the primary MX record and switch back to its own. MX Logic: A Secure Architecture With more background about the managed service and MX Logic's perimeterbased filtering, some may question the security of em

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » denial of service news

Fixing Security Backdoors: Red Hat 1, Microsoft 0


April is the cruelest month for operating system security holes. Red Hat posted a fix within six hours, but Microsoft leaves us… still waiting!

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The Sum of All Malware Fears: Siemens on Stuxnet


When Stuxnet malware hit the mainstream media in September 2010, it all sounded like a plotline straight from a Tom Clancy thriller. After all, Stuxnet targeted the Siemens industrial control systems implemented at so-called “high-value infrastructure” installations in Iran. The media response was appropriately hysterical. TEC interviews Stefan Woronka, Siemens’ director of professional services, in an attempt to de-Clancify the story.

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Study Shows: FBI Alienates Industry Security Experts


A comprehensive study done by TechnologyEvaluation.Com has shown that, for years the FBI has been alienating industry security experts. Some of the best industry security professionals want nothing to do with helping the FBI resolve cybercrime. Recently, one of the leading Department of Justice attorneys general, well-known for expertise in successfully prosecuting cybercrime, asked TechnologyEvaluation.Com why so many security and information technology professionals snub their noses at law enforcement agencies that exist to protect our nation's vital assets - private and public. TechnologyEvaluation.Com went behind the scenes to find o

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CIOs Need to Be Held Accountable for Security


As systems, networks, and websites suffer new magnitudes of Denial of Service attacks, malicious network scans, and network intrusions, organizational CIOs need to be held accountable for information security.

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VSI Putting Its Service Management Feelers Out


Enterprise resource planning (ERP) solution providers are beginning to recognize that manufacturing companies now view aftermarket service as a strategic initiative. Along these lines, several ERP firms have announced partnerships with Vertical Solutions Inc. (VSI) to extend their solutions for companies to connect back-office and service operations.

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6 Secrets to Simplify Field Service


Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits.

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SAP Field Service


SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Workforce scheduling and optimization allows users to allocate resources and optimize planning based on factors such as skills, location, customer preferences, and service commitments (as defined by contracts and SLAs). Using optimized schedules and automated processes, dispatchers can decide the most suitable resources for each task. SAP delivers its field service solution particularly to the high-tech, utilities, and industrial manufacturing industries. The solution can be delivered both on premises and in the cloud.

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The New Era of Mobile Intelligence: the Convergence of Mobile Computing and Business Intelligence


Computing is entering its fifth generation with desktop Internet applications giving way to a new generation of mobile Internet applications. As consumers capitalize on the power of mobile devices, the same transformation is occurring in business. Learn how the convergence of business information and analytics with mobile technology is empowering business people in a way that was never possible—until now.

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Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices


Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that can drive customer loyalty.

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Enterprises May Be Overlooking Profits from After-sales Service


If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will lead in turn to significant overall profit margins.

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