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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 describe somebody


Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

describe somebody  it is difficult to describe the product (and its potential power) without seeing it in action (or even better, using it). In any case, Chatter allows users to “befriend,” “follow,” or “like” any object contained in a customer's salesforce.com deployment. This could be a person (an associate) or a group of folks (a project team) and their statuses (what they are thinking about and working on), a database object (e.g., a contact, account, lead, opportunity, quote, campaign, service case, etc.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Discrete Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today’s leading ERP systems group all traditional company management functions (finance, sales, manufacturing, and human resources). Many systems include, with varying degrees of acceptance and skill, solutions that were formerly considered peripheral such as product data management (PDM), warehouse management, manufacturing execution system (MES), and reporting. During the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The foundation of any ERP implementation must be a proper exercise of aligning customers'' IT technology with their business strategies, and subsequent software selection. 

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The Demo Crime Files!


This article is part of the continuing education all software demonstrators need to ensure their fundamental skills remain sharp. It points out three common “crimes” made in demonstrations, how to recognize them, and suggests alternative approaches.

describe somebody  demonstrators make is to describe their own people using acronyms. For example, a system consultant is an SC, a software integration person is an SI. Avoid referring to people in your organization by anything other than his or her proper title. Your prospects can relate to your team members' full titles, but once you make their titles an acronym, they'll view them as outsiders. A technique I use to introduce the people behind my product is to prepare a short resume about each of them that includes their Read More

Why BI Is Ripe Now for Businesses of Any Size


Businesses of all sizes need real insight into operations and customers—to do their planning, forecasting, modeling, and adjusting based on data that’s current, accurate, and accessible. This is at the core of today’s expanding business intelligence (BI) and enterprise performance management (EPM) markets. Find out more about how BI software or an EMP solution can help you improve your financial analysis and reporting.

describe somebody  EPM solutions. Those who describe forecasting and planning - guys running spreadsheet models - they recognize that those pieces need to be integrated to have real value, Dover says. That has been the case at Orchard Supply Hardware, a San Jose, Calif.-based chain of hardware and home improvement stores with 85 locations throughout the state of California. Two years ago the company started implementing an Oracle Hyperion system to get us out of the pain we were feeling around planning, says James Read More

How to Measure Customer Satisfaction


Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating. Obtaining a realistic measure of customer satisfaction involves computing a metric based on a composite customer satisfaction rating system.

describe somebody  also goes on to describe what one can do to be likable. More often than not, Karten contends, the CSS rating received from the customer represents perceived feedback rather than impartial feedback. This is not to say that companies do not get any value from customer-filled CSR forms. But they must recognize that responses can be emotionally based, and that the customer is not one person, but an organization—meaning multiple people. While so, only one person represents the organization and fills out Read More

Interview with Joe Cowan


"Manugistics is not a software company." This was among many of the interesting statements that Joe Cowan shared in our interview during Manugistics user conference, Envision 2005, in Atlanta, GA.

describe somebody  static versus dynamic to describe this issue. We did a study of several of our customers and prospects who said they weren't getting the value out of their supply chain solutions. While the customers did manage to reduce inventory and make improvements, the problem when we went in and initially sold them was the same problem they were having today. I started scratching my head and said, What's going on? And then I started thinking about the supply chain, and the problem is that the supply chain is not Read More

Business Intelligence Status Report


Spurred by government mandates for more business transparency, business intelligence has emerged to extract information from ERP systems. How has BI emerged? What does the terminology surrounding it mean, and what is its current state of affairs?

describe somebody  available. Part Four will describe the BI/CPM market landscape. Part Five will discuss Geac and Point Solution vendors. Part Six will compare direct access to a data warehouse for the mid-market. Part Seven will make recommendations. The Transactional World Enterprise software systems are designed as transaction processing tools and, nowadays the main job is to optimize an informed decision-making process for users at all levels of the organizational hierarchy. Recent trends seem indicate that access to Read More

Managing Trees versus Managing Grass


Within the product lifecycle management (PLM) arena, there is a category of solutions with a very specific industry focus: fashion and retail PLM solutions. For example, Lectra calls its solution Fashion PLM; at PTC, its FlexPLM solution is created for retail, footwear, and apparel; TradeStone Software names  its solution Merchandise Lifecycle Management (MLM)  (instead of PLM) and focuses on

describe somebody  No matter how vendors describe their solutions, it seems certain that now PLM manages not only “trees” but also “grass.” Here’s what I mean: A tree is much more complicated than a blade of grass in terms of its physical structure. Not only that, but a certain size of land surface accommodating ten trees is able to grow a thousand times the amount (if not more) of grass. This situation is similar to the difference between the industries (such as aerospace and automotive) in which the PLM Read More

Red Hat Adds Middleware Services on OpenShift PaaS


Red Hat, Inc., provider of open source solutions, recently outlined the next phase of its strategy for delivering one of the industry’s first comprehensive, open, and unified platform-as-a-service (PaaS) offerings. Red Hat JBoss xPaaS services for OpenShift by Red Hat provide a set of enterprise application, integration, and business process management (BPM) capabilities and services in an

describe somebody  the term “xPaaS” to describe the group of these specialized public cloud services, such as bpmPaaS, iPaaS (integration), mPaaS (mobile apps), and aPaaS (apps). However, these services are often offered in isolation from one another by technology providers. Today’s enterprise applications are distributed across disparate infrastructures and integrate both complex processes and numerous data sources, requiring easier and more nimble integration, and a more unified approach to higher-level services tha Read More

Architecture-Centered Information Systems In The Manufacturing Domain - Part II - The Architecture Process


Architecture bridges the semantic gap between the requirements and software. Application software systems must be architected in order to deal with the current and future needs of the business organization. Managing software projects using architecture-centered methodologies must be an intentional step in the process of deploying information systems — not an accidental by-product of the software acquisition and integration process.

describe somebody  architecture is adapted to describe the behavioral and best practice attributes of the system. In the COTS domain, the 4+1 Architecture descriptions are now: Logical - the functional requirements of the business process that are directly implemented by the system. These include any manual processes or custom components that must be provided to work around gaps in the COTS system. Process - the abilities of the system that are required to meet the business requirements. Development - the vendor, system int Read More

Frankie Does ERP, Part 2


[Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request. This interactive series, created and published with his permission, is an exercise in what-if analysis based on interviews I am currently conducting with him.  You may find Frank’s use of language a little colorful. I have toned it down

describe somebody  Does ERP, Part 2 [Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request. This interactive series, created and published with his permission, is an exercise in what-if analysis based on interviews I am currently conducting with him.  You may find Frank’s use of language a little colorful. I have toned it down. It’s still colorful. Previously: Episode 1 ] * Thursday evening. I’m at Read More

Seeking Vendors, the Early Part of Selection


How do you figure out, from within a large range of software vendors, which vendors to start evaluating? I'm curious to see some feedback on what most people use to start researching and narrowing down their list of software vendors before going into an RFI process. A few years ago we were thinking about this issue and came up with the idea of a preselection questionnaire that could narrow down

describe somebody  and ask them to describe their company and objectives using the exact criteria the vendors target. We use our online tool to compare and match that information with all of the vendors' responses. Based on the degree to which each vendor has responded to the questionnaire, the tool weighs possible choices and recommends vendors likely to fit the would-be purchaser's requirements. This is in no way a detailed process. It just helps to get to a short list of maybe five to ten vendors to evaluate. Still, its Read More

(XML + mySAP.com) - Spin = Status Quo


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describe somebody  extensibility, (the power to describe virtually any item) the language is attractive. However, sharing and exchanging data requires a standard method of describing items or services. Electronic Data Interchange (EDI) is used today to describe various financial transactions. It too encountered significant challenges while attempting to create an accepted set of standards. Because XML enables companies to describe their own transactions, or business processes, the challenge is to produce a standard (or a Read More

Advertising Online - A Guide to Successful Market Penetration Part Two: Search Engine Strategies


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describe somebody  up with words that describe your product or service offering. For example, results show that 45% of users search by using a combination of keywords (key phrases), 28% use one keyword, 18% search by a pre-defined option (such as browsing through a directory category) and 9% search by typing in a question (NPD). There are two schools of thought when it comes to creating a keyword list. The first is listing generic keywords in order to generate the most traffic as possible to your site, resulting in high cli Read More

Interview with Karl Fogel of Subversion and CollabNet


Karl Fogel is a founding developer of the Subversion project and is employed by CollabNet. In the following interview, Karl covers key social aspects of coordinating developers as well as the difficulties and advantages of managing an open source, distributed development project.

describe somebody  the company's employ, Karl describes himself as the CollabNet-to-developer liaison. In the following, Karl explains the inception of the open source Subversion project, what it has required to build its community, and what he has learned in order to successfully maintain it. Karl's vantage is interesting not just from the perspective of managing such a community but also because the Subversion project itself is one of the required sorts of software technologies used in open source development. Subversion Read More