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Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 2
In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular

describe somebody  it is difficult to describe the product (and its potential power) without seeing it in action (or even better, using it). In any case, Chatter allows users to “befriend,” “follow,” or “like” any object contained in a customer's salesforce.com deployment. This could be a person (an associate) or a group of folks (a project team) and their statuses (what they are thinking about and working on), a database object (e.g., a contact, account, lead, opportunity, quote, campaign, service case, etc. Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » describe somebody

The Demo Crime Files!
This article is part of the continuing education all software demonstrators need to ensure their fundamental skills remain sharp. It points out three common

describe somebody  demonstrators make is to describe their own people using acronyms. For example, a system consultant is an SC, a software integration person is an SI. Avoid referring to people in your organization by anything other than his or her proper title. Your prospects can relate to your team members' full titles, but once you make their titles an acronym, they'll view them as outsiders. A technique I use to introduce the people behind my product is to prepare a short resume about each of them that includes their Read More...
Interview with Joe Cowan

describe somebody  static versus dynamic to describe this issue. We did a study of several of our customers and prospects who said they weren't getting the value out of their supply chain solutions. While the customers did manage to reduce inventory and make improvements, the problem when we went in and initially sold them was the same problem they were having today. I started scratching my head and said, What's going on? And then I started thinking about the supply chain, and the problem is that the supply chain is not Read More...
Why BI Is Ripe Now for Businesses of Any Size
Businesses of all sizes need real insight into operations and customers@to do their planning, forecasting, modeling, and adjusting based on data that’s current,

describe somebody  EPM solutions. Those who describe forecasting and planning - guys running spreadsheet models - they recognize that those pieces need to be integrated to have real value, Dover says. That has been the case at Orchard Supply Hardware, a San Jose, Calif.-based chain of hardware and home improvement stores with 85 locations throughout the state of California. Two years ago the company started implementing an Oracle Hyperion system to get us out of the pain we were feeling around planning, says James Read More...
How to Measure Customer Satisfaction
Organizations often rely on surveys and questionnaires to determine customer satisfaction ratings, but such methods merely offer a perceived customer rating

describe somebody  also goes on to describe what one can do to be likable. More often than not, Karten contends, the CSS rating received from the customer represents perceived feedback rather than impartial feedback. This is not to say that companies do not get any value from customer-filled CSR forms. But they must recognize that responses can be emotionally based, and that the customer is not one person, but an organization—meaning multiple people. While so, only one person represents the organization and fills out Read More...
Red Hat Adds Middleware Services on OpenShift PaaS
Red Hat, Inc., provider of open source solutions, recently outlined the next phase of its strategy for delivering one of the industry’s first comprehensive

describe somebody  the term “xPaaS” to describe the group of these specialized public cloud services, such as bpmPaaS, iPaaS (integration), mPaaS (mobile apps), and aPaaS (apps). However, these services are often offered in isolation from one another by technology providers. Today’s enterprise applications are distributed across disparate infrastructures and integrate both complex processes and numerous data sources, requiring easier and more nimble integration, and a more unified approach to higher-level services tha Read More...
Seeking Vendors, the Early Part of Selection
How do you figure out, from within a large range of software vendors, which vendors to start evaluating? I'm curious to see some feedback on what most people

describe somebody  and ask them to describe their company and objectives using the exact criteria the vendors target. We use our online tool to compare and match that information with all of the vendors' responses. Based on the degree to which each vendor has responded to the questionnaire, the tool weighs possible choices and recommends vendors likely to fit the would-be purchaser's requirements. This is in no way a detailed process. It just helps to get to a short list of maybe five to ten vendors to evaluate. Still, its Read More...
CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM
Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement

describe somebody  strategy. Part two will describe a points-based assessment approach as well as an interactive assessment to achieve this goal. In Search of a Definition Despite the fact that CRM has been part of the business vocabulary for seven or eight years now, the exact definition has eluded the industry since its inception. Some definitions have emphasized that CRM involves technology while other definitions balance this orientation with references to business strategy or culture. From a technology standpoint, few Read More...
ASP Traffic Analysis! What Next - ASP Odometers?
WebTrends will begin offering an Application Service Provider (ASP) solution for web traffic analysis. The offering has options both for traditional traffic

describe somebody  to be able to describe your site to potential partners and advertisers, and you'll quickly find that getting those numbers to be honest takes a fair amount of work. For one example, that peak of web impressions last week that was ten times as high as you usually get wasn't sudden interest in your new typeface; it was probably a visit from a robot sent by one of the search engines or portals to index your site. Advertisers are loath to pay for pages viewed by robots. Also, note that WebTrends Live requires Read More...
(XML + mySAP.com) - Spin = Status Quo
SAP announced its involvement in XML-based Internet content standards initiatives, detailing its involvement with standards committees, acceptance of XML

describe somebody  extensibility, (the power to describe virtually any item) the language is attractive. However, sharing and exchanging data requires a standard method of describing items or services. Electronic Data Interchange (EDI) is used today to describe various financial transactions. It too encountered significant challenges while attempting to create an accepted set of standards. Because XML enables companies to describe their own transactions, or business processes, the challenge is to produce a standard (or a Read More...
Workforce Analytics - A Blend of Business Intelligence and Human Resources
In a previous blog post, I described how artificial intelligence (AI) can help human resources (HR) in the recruiting process. It is interesting to note that

describe somebody  blog post I will describe what the main players in workforce analytics have to offer. In the meantime, I welcome your comments, and if you have any specific questions you would like to ask the vendors, please let me know. I will include the most interesting ones (with the answers), in my next blog post. Read More...
U.S. vs. Microsoft: Another Day of Reckoning
Settlement talks between the U.S. Department of Justice and Microsoft broke down, leading to a historic ruling against the software giant. A breakup of

describe somebody  violent and predatory to describe the company. Although the ruling doesn't specifically indicate any possible remedies, it is reasonable to presume that the harshest possible remedy - breaking up the company - remains a viable scenario. In the face of all this, Microsoft continues to display the same arrogance shown by Gates in his video deposition. No judge likes that. In any event, the remedies will be on Judge Jackson's terms and not Microsoft's. Barring a settlement, we forecast a breakup as the m Read More...
What Does the “P” in PLM Really Mean?
What does the “P” in PLM really mean? The question seems ambiguous since PLM may refer to many different things (such as an airport, a university, a railway

describe somebody  business practices, which I’ll describe below. “In manufacturing, products are purchased as raw materials and sold as finished goods.” Undoubtedly, PLM was cradled in the manufacturing sector. From the manufacturing point of view, a product is something that has either an assembly structure, a recipe, or both. The major purposes of PLM are to help determine what raw materials are needed and how to convert these raw materials into finished goods. The added value that a manufacturer creates is associa Read More...
Interview with Karl Fogel of Subversion and CollabNet
Karl Fogel is a founding developer of the Subversion project and is employed by CollabNet. In the following interview, Karl covers key social aspects of

describe somebody  the company's employ, Karl describes himself as the CollabNet-to-developer liaison. In the following, Karl explains the inception of the open source Subversion project, what it has required to build its community, and what he has learned in order to successfully maintain it. Karl's vantage is interesting not just from the perspective of managing such a community but also because the Subversion project itself is one of the required sorts of software technologies used in open source development. Subversion Read More...

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