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Social CRM-¡Viva la Revolución!
Customer relationship management (CRM) has had a great impact on the social media revolution. Or was it the other way around? Of the many types of software

describing words  of daily unstructured data describing not only the engagement of customers with their purchases, but also the general attitudes and beliefs of those customers. Classic CRM Software Does not Address Customer Attitudes Traditional or classic CRM deals with structured data and provides a limited view into customer experiences and habits. This data is typically collected by customer-facing professionals who essentially classify singular customer actions into fixed categories. Ultimately, the information that Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » describing words


The ERP Life Cycle: From Birth to Death and Birth Again
The enterprise life cycle is often misunderstood, which can lead to complications during the selection, implementation, and maintenance phases. Knowing what to

describing words  screen shots and text describing how to handle each key requirement. (Screen shots are good for those of us that fall asleep reading boring text.). Okay, let's then rank and frank meaning, rank the responses, and speak frankly with the ERP software vendors. Tell the top three that they have one day to demo their stuff and have those VPs and key IT staff in the room for those demo days. Talk functionality and technology. And just as importantly, talk corporate cultures. Is this vendor someone you want Read More
Top 10 Reasons For Having A Project Kickoff - Part II
You are about to embark on an important project. Whether the project is software or hardware related, it is a good idea to hold a project kickoff meeting. Don’t

describing words  But more important is describing to the project team the training that they are to receive. The more details, more insights that you can provide for the training sessions, the more at ease the team will feel. One approach is to comfort them with the number of training days that will be provided. The chart below provides a quick and typical overview as to the days devoted to training for a software implementation project. Anticipated Training Days Course Title Company Attendees Course Duration in Days Read More
Can Software Help Employees Enjoy their Workdays (more)? - Part 3
Part 1 of this blog series described the genesis and current state of affairs of Workday – a novel company that was founded in March 2005 and launched in

describing words  system is configured by describing objects and the behavior/rules of these objects . But the question is: how much can it be configured by the end-users vs. by developers and power users in the system? In other words: can the end user/customer freely define and change the objects and these “rules”? Or are they depending on some form of system delivery? Over time and with continually delivered enhancements, all functionality is configurable in Workday by end-users and/or customers nowadays. The only Read More
Delivering Adaptive Discovery for Business Process Management
Designing processes for business process management solutions can be daunting, as all flows, rules, and exceptions have to be defined. With Adaptive Discovery

describing words  workflows within the organization. Describing the processes in detail, rather than automating them, is the challenge. Discovering all the rules, flows, and exceptions takes a long time and much effort, resulting in delays to deployment. Even though the automation aspect is not trivial, once the processes are defined (together with the rules, roles, events, conditions, and scenarios), process automation is relatively straightforward. The difficulty comes afterwards, when the solution becomes part of the Read More
Are ERP Software Vendors Messing with Your Head? (The Fine Art of Interpreting White Papers)
(Scroll down for my list of Top 10 ERP White Paper Buzzwords!)I first published a version of this post a few years ago. Sad to say, not much has changed

describing words  ERP Software Vendors Messing with Your Head? (The Fine Art of Interpreting White Papers) (Scroll down for my list of Top 10 ERP White Paper Buzzwords !) I first published a version of this post a few years ago. Sad to say, not much has changed since then… Imagine that you're at the research stage of an enterprise resource planning (ERP) selection process. You're looking to get a handle on the scope of the project, and an idea of potential solutions and approaches. Or maybe you're at the shortlist Read More
Delivering Efficiency: Business Processes, Automation, and Integration
Implementing IT solutions that fulfill all corporate requirements requires exhaustive research and analysis. But the reality is that most organizations have

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(XML + mySAP.com) - Spin = Status Quo
SAP announced its involvement in XML-based Internet content standards initiatives, detailing its involvement with standards committees, acceptance of XML

describing words  embraced technology standard for describing and sharing commonly understood business information between entities. While designed to be legible to both humans and machines, the language is enjoying strong acceptance. Because of its sheer extensibility, (the power to describe virtually any item) the language is attractive. However, sharing and exchanging data requires a standard method of describing items or services. Electronic Data Interchange (EDI) is used today to describe various financial Read More
Architecture Evolution: From Mainframes to Service-oriented Architecture
Product architecture is going to do much more than simply provide the technical functionality, the user interface, and the platform support. It is going to

describing words  ERP,enterprise resource planning,software architecture,client/server,n-tier architecture,thin client,fat client,LAN,local area network,WAN,wide area network,SOA,service-oriented architecture Read More
Your ERP Selection Challenge: Sage vs. Microsoft
Sometimes a tier-two vendor knocks off one of the giants. Your turn to tell me why...Every now and then I like to spend a few hours putting myself squarely

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IBM Taking on Sun in Web Infrastructure?
IBM has decided to take on Sun in the Internet infrastructure arena. What do they bring to the table? And who will win the war of words?

describing words  ibm,ibm sun,Web Infrastructure,Web server,infrastructure market,Network Solutions,Sun system,IBM RS/6000 S80,ibm software strategy,Web infrastructure area,Monterey project,rs 6000,Java standards group,Java initiatives Read More
Rosslyn Analytics Launches Automated Data Extraction and Analytical App for SAP Customers
Rosslyn Analytics recently launched RAPid Spend Analysis – Professional, the cloud-based tool for decision-makers and knowledge workers at organizations running

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Intentia Prepares for Merger with Lawson
Before merging with Lawson, Intentia already had initiated cost-cutting measures on its products, target markets, and sales channels. This, corporate cultural

describing words  enterprise resource management,ERP,mid-market,tier two,service oriented architecture,SOA Read More
Peoplefluent Acquires KZO Innovations by Bedford Funding
Peoplefluent has announced the acquisition of KZO Innovations by Bedford Funding, adding a new tool to its talent management suite. KZO video on-demand is a

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