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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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ROI for RFID: A Case Study Part One: Company Background
Radio frequency identification (RFID) is the latest buzzword in the world of manufacturing and distribution technology. If you believe the press releases, it is

description for customer assistance  research notes provides a description of Background of the company and their pre-RFID environment Statement of problem Systems integrator and supporting hardware and software vendors Implementation plan and timeline Post-RFID environment and benefits realized Future RFID deployments Since KiMs typifies a mid-market company in terms of supply chain management and logistics, some important lessons can be learned from its successful deployment of RFID technology. This is Part One of a two-part note. Part Two

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Siebel Rallies Its Integration Alliance Troops Part 2: Market Impact


The era of Siebel's uncontested supremacy in the CRM market seems to be nearing the end. However, Siebel's idea of its Universal Application Network seems innovative and should help the needs of the higher-end of the market, whose paramount concern have been the enormous costs of integration and the general lack of responsiveness by enterprise application vendors to address this issue.

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Vitria OI 4: Data for Today and for the Future


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