At Remedy there is a 5 working day service level agreement for getting new employees up and running. If an employee accepts a job at least five days before the start date, the new office will be all ready with a computer, network access, passwords, orientation appointments and a map of the best route to the coffee room. This shoemaker is now sharing its employee transition management technology with everyone’s children.
description of help desk
have the same general description. This would tend to fragment and confuse the market. Remedy's best protection is to develop its marketing to new customers quickly; the existing customers who might add SetUp@Work shouldn't be ignored, but are not likely to go away. Of course, most B2B markets are fragmented anyway, so this is hardly a major concern. BOTTOM LINE Vendor Recommendations Frankly, we don't see too much to change here. This is a simple product that meets a significant need and promises