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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 desk chair assessment instructions


An Assessment Breakthrough that Will Change the Way You Think about Your Workforce: Identifying Organizational Culture Can Drive Business Performance
What if you could give your organization, as a whole, a personal assessment? What if your organization could gain the same insight into its culture that we can

desk chair assessment instructions  smarter workforce, IBM HCM, human capital management, recruitment management, talent assessment, talent management, corporate culture management, IBM Kenexa Cultural Indicator

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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Cezanne Case Study: Casewise Improves Employee Communication with Cezanne OnDemand


Casewise, a global consultancy company, needed an HR system that was user friendly, offered employee self-service, had good help desk support—and that would grow alongside the company. The company chose Cezanne OnDemand to streamline its people processes and support ambitious growth plans.

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Apriso Digs Deeper into Paperless Manufacturing


Having been recently acquired by Dassault Systèmes, Apriso has been busy embracing the “3DExperience” platform and concepts (Apriso’s FlexNet is now part of the DELMIA suite of manufacturing applications within Dassault Systèmes’ 3DExperience platform). But Apriso wants everyone to rest assured that it is still committed to providing industry leadership to improve manufacturing operational

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About CustomerFirst


CustomerFirst contains the service support, help desk, problem resolution, and call center functionalities of the CustomerFirst Enterprise Software Suite. It manages the flow of work through the organization from the time a request or issue is reported, until it is completed or resolved. CustomerFirst also allows you to track the history of every touch point that you have with your customer.

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The Impact of Lean on Consumer Product Manufacturers


While consumer products manufacturers are relatively recent adopters of lean programs, they are already achieving value through a firm commitment to understanding how lean will affect their business processes. Those who are eager to begin the lean journey, however, must learn how to prioritize the metrics that matter, and frequently measure them in order to monitor the effectiveness of the program. Discover why it works.

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10 Steps to Continuous Compliance: Putting in Place an Enterprise-wide Compliance Strategy


Understanding the full scope of risk in today’s complex business environment is a must for achieving compliance with governmental mandates and industry regulations. However, many companies have a limited perception of risk and struggle to make compliance an enterprise-wide, integrated process. Compliance is no longer a one-time isolated project; it’s an ongoing effort—and you’re just tens steps away from discovering why.

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Payroll Services Checklist


Before you talk to a payroll services provider, you need to ask yourself several important questions about the current situation of your organization, and to consider its budget, expected growth, and more. Here’s a checklist of some of those questions so you can make the most of your consultation with potential services providers. Get organized and know your requirements before you commit to buying a payroll solution.

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Evaluating the Total Cost of Network Ownership


The upfront expenses of a network comprise only 19% of the total cost. The remaining 81% can sneak up on bank management, often unaware of some subtle TCO factors

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Food Safety Plans: New Requirements for Registered Facilities


The passage of the Food Safety Modernization Act in January 2011 will have a significant impact on how registered facilities document their hazard assessment, verification, and monitoring activities. But by beginning to think about and plan for the new requirements now, the industry will be able to maintain continuous compliance and ensure minimal disruption as new regulations come into effect.

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Seeing through the Fog: Managing Application Performance in the Cloud


Much of a network professional’s time is spent in the weeds—fixing what breaks and trying to keep infrastructure humming so users don’t call the help desk. Climbing out of the weeds to take in the big picture and lay the groundwork for better future performance seems a luxury. This report introduces best practices for improving the performance of mission-critical networked applications and provides pointers for what to look for in a measurement tool in a WAN-optimized environment.

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HCIMS - Help Desk RFI/RFP Template


Issue Management, Inventory and Audit, Knowledge Management, and Product Technology

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