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Microsoft to Add
By adding nonprofit and public sector accounting capabilities to the forthcoming MBS Great Plains 8.0 release via acquiring a former independent software vendor

desktop support cover letter  Microsoft Office and other desktop and productivity applications, and fostering better cross-integration amongst most MBS products. Logically, there will hardly be any effort in 2004 to consolidate overlapping product functions within the product set, while far-reaching technology and architectural changes within the established ERP product lines are not the short-term priority either. Long-term plans thus belong to the Project Green , which will supposedly feature all MBS products on a single, global Read More
Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
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Documents related to » desktop support cover letter


Choosing the Right ERP Solution to Support a Global Business
You may run a global business, but your enterprise resource planning (ERP) system has to adapt to local laws, languages, currencies, and regulatory standards

desktop support cover letter  the Right ERP Solution to Support a Global Business You may run a global business, but your enterprise resource planning (ERP) system has to adapt to local laws, languages, currencies, and regulatory standards wherever you operate. Choosing the Right ERP Solution to Support a Global Business outlines three strategies for meeting local requirements without losing enterprise-wide visibility. You'll discover whether it's better to implement a different ERP solution for each business unit consolidate y Read More
Brio Technology Expands Support for WML and XML
Brio Technology (Nasdaq: BRYO) a provider of business intelligence solutions, announced it is adopting the Wireless Markup Language (WML) and strengthening its

desktop support cover letter  Technology Expands Support for WML and XML Event Summary HANOVER, Germany, Feb. 28 /PRNewswire/ -- Brio Technology (Nasdaq: BRYO) a leading provider of business intelligence solutions for the e-enterprise, announced it is adopting Wireless Markup Language (WML) and strengthening its use of Extensible Markup Language (XML) as the underlying language for its entire suite of products. Brio will initially incorporate these technologies in Brio.Report, the company's enterprise reporting solution, Read More
Enabling Enterprise Tape Library Support for Microsoft DPM 2007
Data Protection Manager is designed to provide continuous data protection for servers. A virtual tape library solution with de-duplication complements Microsoft

desktop support cover letter  Enterprise Tape Library Support for Microsoft DPM 2007 Data Protection Manager is designed to provide continuous data protection for servers. A virtual tape library solution with de-duplication complements Microsoft DPM 2007, and together they can meet the data protection and recovery challenges of both Windows and non-Windows environments. Find out how these technologies work together to provide continuous data protection and recovery for enterprises of all sizes. Read More
Top 10 Considerations for Extended Smartphone, Desktop, and Web Applications
Today’s customers want to enjoy a consistent user experience as they switch between different devices. Given the proliferation of smartphones, tablets, netbooks

desktop support cover letter  Considerations for Extended Smartphone, Desktop, and Web Applications Today’s customers want to enjoy a consistent user experience as they switch between different devices. Given the proliferation of smartphones, tablets, netbooks, social networks, and Web sites, it is not surprising that many companies are extending their business beyond the corporate Web site. Learn the top 10 considerations that companies should be aware of when planning to implement an extended channel strategy. Read More
Baan Resurrects Multi-Dimensionally Part 2: Alliances & Support
Baan and IBM have formed an alliance, IONA is certified for the OpenWorld Network Alliance, and Baan has a program for a smooth migration path for existing

desktop support cover letter  Resurrects Multi-Dimensionally Part 2: Alliances & Support Event Summary In its bid to return to its erstwhile short-lived glory, Baan , the resurrected global provider of collaborative enterprise business solutions and a unit of the Invensys Software Systems (ISS) division of Invensys plc, the global automation and controls group with headquarters in the UK, has lately blitzed the market with a number of announcements. The most prominent amongst these were: Deliveries of vertically focused solutions Read More
Open letter to companies planning on using Social CRM
If you have decided to use social customer relationship management (SCRM) to sell your products or services, you should be ready to adapt to what your customers

desktop support cover letter   Read More
Will Your Commerce Platform Support Ongoing Business Growth?
Optimizing growth amid ongoing change puts special demands on a retailer’s multichannel commerce platform, particularly since digital commerce remains at the

desktop support cover letter  Your Commerce Platform Support Ongoing Business Growth? Optimizing growth amid ongoing change puts special demands on a retailer’s multichannel commerce platform, particularly since digital commerce remains at the cutting edge of retail. This white paper offers four critical capabilities for a commerce platform that can successfully “future-proof” your technology systems and your business, priming both for long-term growth. Read More
SAP Support - From Reactive to Proactive
I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team.

desktop support cover letter  Support - From Reactive to Proactive I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team. At the November event, attendees were presented with the AGS Strategy for 2012 and in-depth reviews of SAP’s customer support offerings.  There were a number of different themes presented by the members of AGS, but the theme that really caught our attention is SAP’s commitment to moving from reactive Read More
Decision Support Systems -- Overview and Case Studies
Decison support systems range from simple electronic filing cabinets to complex data intensive and analytically sophisticated executive information systems

desktop support cover letter  Support Systems -- Overview and Case Studies Decison support systems range from simple electronic filing cabinets to complex data intensive and analytically sophisticated executive information systems. This primer provides an overview with real case studies. Read More
How Performance Support Creates High-performance Employees
Performance support helps keep workers on track. But truly effective performance support communicates company-specific “when, what, and how” information, in the

desktop support cover letter  Performance Support Creates High-performance Employees Performance support helps keep workers on track. But truly effective performance support communicates company-specific “when, what, and how” information, in the fastest, clearest, and easiest way possible—like a GPS unit issuing personalized directions for the specific task at hand. Performance support won’t teach you how to drive, but it will help you get to where you want to go. Read More
Building a Customer-centric Enterprise Knowledge Base for Improved Customer Support
Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their

desktop support cover letter  a Customer-centric Enterprise Knowledge Base for Improved Customer Support Within an organization, knowledge bases (KBs) of known product issues and their resolutions are typically created and managed by customer support teams. Their obvious use is to maintain different types of methods for addressing various client issues. KBs thus become an important tool in an organization’s armamentarium used for supporting its customers. But clients are unable to access these resources directly—rather Read More
Compaq Partners with Red Hat in Linux Support Deal
Compaq Computer Corp. and Red Hat, Inc. announced that Compaq will provide call center support for the Red Hat Linux operating system.

desktop support cover letter  Partners with Red Hat in Linux Support Deal Compaq Partners with Red Hat in Linux Support Deal R.A. Krause - October 20th, 1999 Event Summary October 18, 1999 Red Hat (R), Inc., the leading provider of open source Linux-based operating system (OS) solutions (>65% of market) and Compaq Computer Corp. today expanded their strategic partnership to provide call center support for worldwide users of the Official Red Hat Linux OS. Under the agreement, Compaq's Customer Services organization, which serves Read More
True Digital Dashboards and Support Strategic Effectiveness
Digital dashboards provide visibility into key performance indicators through simple visual graphics within a browser, such as gauges, charts, and tables. They

desktop support cover letter  Digital Dashboards and Support Strategic Effectiveness Digital dashboards provide visibility into key performance indicators through simple visual graphics within a browser, such as gauges, charts, and tables. They can drive strategic effectiveness, but only if the true meaning of digital dashboard is understood, and if the person responsible for maintaining the dashboard knows the business rules of the organization. Read More

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