X
Start evaluating software now

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Outsourcing, IT Infrastructure
Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...
 

 desktop support proposal


Essential ERP - Current Market Trends - Part II
ERP applications are designed to optimize an organization’s underlying business processes — primarily accounting/financial, manufacturing, distribution, and

desktop support proposal  need for client or desktop upgrades. Limited funds required for initial startup Reduced need for internal IT support ERP package maintenance performed automatically by external experts Outsourcing Disadvantages: Outsourcing is still in its infancy, first customers being early adopters Potential security risk since customers' confidential and mission-critical data reside at the ASP's location Becomes more costly over the long run Offers little or no support for software modifications/customizations

Read More


Quote-to-Order RFI/RFP Template

Online Catalog, PIM Capabilities, Q2O/CPQ Workflow Management, Personalization and Localization, Rule Engines and Knowledge Base (Repository),Document Management (for Proposals and Contracts), Pri... Get this template

Read More
Start evaluating software now

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Outsourcing, IT Infrastructure
Outsourcing, IT Infrastructure
The IT Infrastructure Outsourcing knowledge base focuses on the selection of companies who provide outsource services in the areas of information technology (IT) infrastructure. The typical type...

Documents related to » desktop support proposal

It’s About Process (or the Ability to be Responsive) -- Part IV


Part III of this blog series introduced Webcom ResponsAbility, the on-demand workflow automation and business process management (BPM) solution. Anyone interested can take the product for a free trial test drive here. Other Real Life ResponsAbility Use Examples In addition to the examples described in Part III, another example of the ResponsAbility software in use can be found in Grayhill

desktop support proposal  mechanisms can integrate with desktop products or interact via email are all capabilities that are a “big deal” for client/server on-premise BPM deployments, but are virtually irrelevant in software as a service (SaaS)  subscription-based deployments. The same goes for integration with third-party integrated development environments (IDE’s) due to the web-based workflow modeling environment within ResponsAbility. Indeed, IDEs like Microsoft Visual Studio are relevant for on-premise programming Read More

Assessing Deltek’s Ongoing Transformation


Conventional wisdom would imply that a software company that changes its owners and CEO in the same year might be in some kind of trouble or facing stormy waters. But, Deltek vigorously claims that nothing is farther from the truth. Quite the contrary, in fact—via its 2012 acquisition by Thoma Bravo, Deltek believes it has found a dedicated and committed financial backer. In addition, there was

desktop support proposal  the traditional laptop or desktop computer. The Deltek Touch initiative has started with providing cross-platform mobile solutions for time tracking and customer relationship management (CRM). The Touch initiative will also introduce mobile apps for tracking expenses and managing the many approval processes that are a key part of operational efficiency. These functionally specific applications will plug into a Deltek Touch Launchpad solution that will serve up a mash-up of information and tasks specific Read More

Are Spend Management (or SRM) Apps Suited for the Mid-market? - Part 2


Part 1 of this blog series introduced common supply chain challenges and resulting spend management opportunities for companies of all sizes. The article then went into the philosophical and functional differences (if any) between the “spend management” and "supplier relationship management (SRM)" monikers. Further discussion was about what exact functional parts of this software category small

desktop support proposal  is the efficiency of desktop e-mail approvals by providing purchase order details in approval notification messages. There is also the need to create multiple catalogs for a single supplier and to log and trace supplier and purchase order notes. Manufacturing companies additionally need improved direct materials purchasing processes via the following: a Web-based interface and workflow for inventory management; real-time visibility of available (on hand), committed (allocated), and ordered stock; the Read More

6 Specialists, 6 Industry Domains: Trends for 2008 and 2009


In a survey on upcoming trends in employee management, the Learning Review asked six experts in six major industry domains one simple question: what do you think the main trends in [domain] will be for 2008 and 2009? Here are their answers.

desktop support proposal  will be more than desktop applications could ever be; they will be social applications supporting collaborative authoring and content creation. In other words, what we will see will largely resemble Web 2.0 as we see it today. But there will be significant improvements in performance and stability “under the hood.” E-learning by Tony Bates, president and CEO of Tony Bates Associates Ltd . in Vancouver, Canada Mainly, [e-learning] will continue to grow rapidly. One of the biggest costs for many Read More

How KNOVA Supports and Extends Knowledge-centered Support (KCS)


Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill battle. To gain true scale and effectiveness in service and support, many organizations are now turning to knowledge management initiatives like knowledge-centered support (KCS)—a business process that directly addresses the root causes of support inefficiencies.

desktop support proposal  KNOVA Supports and Extends Knowledge-centered Support (KCS) Today’s support organizations often face the challenge of providing efficient and effective customer service. Without the right tools, it can become an uphill battle. To gain true scale and effectiveness in service and support, many organizations are now turning to knowledge management initiatives like knowledge-centered support (KCS)—a business process that directly addresses the root causes of support inefficiencies. Read More

Informatica Morphs into Enterprise Decision Support Vendor


Informatica Corporation, long an established vendor in the Extract/Transform/Load (ETL) market space, has morphed themselves into a vendor of solutions for the "e-Business infrastructure". In conjunction with their contract to build an enterprise data warehouse for the United States Postal Service and their MX2 metadata exchange initiative, Informatica is reinventing itself.

desktop support proposal  Morphs into Enterprise Decision Support Vendor Vendor Genesis Based in Palo Alto, California, Informatica was founded in late 1993 by Gaurav Dhillon, the current Chief Executive Officer, and Diaz Nesamoney, the current President. Originally they were strictly an ETL (Extract/Transform/Load) vendor who competed with Platinum Technology, Prism Solutions, Carleton, and Evolutionary Technologies (ETI). With his background at Unisys and Sterling Software, Dhillon understood that applications were bei Read More

Network Engineering to Support the Bandwidth Manager Architecture


Network-level behaviors can impact the determinism of call admission control decisions for a particular bandwidth management deployment. However, different network routing and forwarding models can have different impacts when used in conjunction with the bandwidth manager. We examine these models, considering their ability to provide the deterministic admission control capabilities available within the public switched telephone network (PSTN).

desktop support proposal  Engineering to Support the Bandwidth Manager Architecture Network-level behaviors can impact the determinism of call admission control decisions for a particular bandwidth management deployment. However, different network routing and forwarding models can have different impacts when used in conjunction with the bandwidth manager. We examine these models, considering their ability to provide the deterministic admission control capabilities available within the public switched telephone network Read More

Top 10 Considerations for Extended Smartphone, Desktop, and Web Applications


Today’s customers want to enjoy a consistent user experience as they switch between different devices. Given the proliferation of smartphones, tablets, netbooks, social networks, and Web sites, it is not surprising that many companies are extending their business beyond the corporate Web site. Learn the top 10 considerations that companies should be aware of when planning to implement an extended channel strategy.

desktop support proposal  Considerations for Extended Smartphone, Desktop, and Web Applications Today’s customers want to enjoy a consistent user experience as they switch between different devices. Given the proliferation of smartphones, tablets, netbooks, social networks, and Web sites, it is not surprising that many companies are extending their business beyond the corporate Web site. Learn the top 10 considerations that companies should be aware of when planning to implement an extended channel strategy. Read More

True Digital Dashboards and Support Strategic Effectiveness


Digital dashboards provide visibility into key performance indicators through simple visual graphics within a browser, such as gauges, charts, and tables. They can drive strategic effectiveness, but only if the true meaning of digital dashboard is understood, and if the person responsible for maintaining the dashboard knows the business rules of the organization.

desktop support proposal  Digital Dashboards and Support Strategic Effectiveness Digital dashboards provide visibility into key performance indicators through simple visual graphics within a browser, such as gauges, charts, and tables. They can drive strategic effectiveness, but only if the true meaning of digital dashboard is understood, and if the person responsible for maintaining the dashboard knows the business rules of the organization. Read More

Rimini Street: Third-party ERP Support Is an Idea Whose Time Has Come


What has made Rimini Street a leader in the third-party enterprise software service and maintenance (S&M) cottage industry? TEC principal analyst P.J. Jakovljevic offers up some reasons and speaks with Rimini Street’s senior VP Dave Rowe on the company’s winning product and service line capabilities and future moves, and gets Dave’s interesting perspective on the need for and explosive growth of third-party support.

desktop support proposal  Street: Third-party ERP Support Is an Idea Whose Time Has Come What has made Rimini Street a leader in the third-party enterprise software service and maintenance (S&M) cottage industry? TEC principal analyst P.J. Jakovljevic offers up some reasons and speaks with Rimini Street’s senior VP Dave Rowe on the company’s winning product and service line capabilities and future moves, and gets Dave’s interesting perspective on the need for and explosive growth of third-party support. Read More

Provia Tackles RFID in a Twofold Manner Part Five: 3PL Support and SCE Optimization


FourSite 4.4 is an upgrade of its fulfillment solution oriented towards third party logistics (3PL) providers. ViaOptimize, is an advanced step for companies who have already automated their facilities with Provia's WMS and are now looking at optimization as a key area of improvement, efficiency and cost reduction.

desktop support proposal  Tackles RFID in a Twofold Manner Part Five: 3PL Support and SCE Optimization FourSite 4.4 These days when radio frequency identification (RFID) is constantly on everyone's lips, and when every relevant enterprise application vendor is hedging its bets towards becoming RFID-ready or is even convincing the market that its RFID-compliant solution is exactly what the doctor (such as, Wal-Mart , Target , Albertsons , and the US Department of Defense [ DoD ]) ordered, the typically quiet Provia Software ( Read More

Enabling Enterprise Tape Library Support for Microsoft DPM 2007


Data Protection Manager is designed to provide continuous data protection for servers. A virtual tape library solution with de-duplication complements Microsoft DPM 2007, and together they can meet the data protection and recovery challenges of both Windows and non-Windows environments. Find out how these technologies work together to provide continuous data protection and recovery for enterprises of all sizes.

desktop support proposal  Enterprise Tape Library Support for Microsoft DPM 2007 Data Protection Manager is designed to provide continuous data protection for servers. A virtual tape library solution with de-duplication complements Microsoft DPM 2007, and together they can meet the data protection and recovery challenges of both Windows and non-Windows environments. Find out how these technologies work together to provide continuous data protection and recovery for enterprises of all sizes. Read More

Infor Continues Significant Investments to Support Healthcare Industry Vertical


Infor is one of the leading solution providers making significant investments in its offerings for the healthcare industry vertical. Infor’s solutions have historically been a good fit for healthcare organizations of various sizes, and Infor’s commitment and focus on continuing to meet the needs of this market segment is evident from its recent pursuits in this area.

desktop support proposal  Continues Significant Investments to Support Healthcare Industry Vertical Verticalization is one of the biggest themes that providers of enterprise application software solutions are touting these days—the solution providers plug rapid deployment, minimized customization, and reduced time to value for ___________ (fill in your vertical industry). Though the messaging and marketing is right on target for organizations looking to purchase these solutions, the current offerings from the providers Read More

Extending Server Virtualization to the Desktop


Server virtualization isn’t a new concept. But the benefits of extending server virtualization to the desktop may not be common knowledge. A virtual desktop solution can allow companies to run virtualized PCs and computer desktops on servers located inside the data center. Besides allowing centralized management, this setup can improve security and deliver new capabilities to the user. Learn about other benefits.

desktop support proposal  Server Virtualization to the Desktop Server virtualization isn’t a new concept. But the benefits of extending server virtualization to the desktop may not be common knowledge. A virtual desktop solution can allow companies to run virtualized PCs and computer desktops on servers located inside the data center. Besides allowing centralized management, this setup can improve security and deliver new capabilities to the user. Learn about other benefits. Read More