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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 dfd for online help desk system


Using Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service, and Increased Sales
Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency and productivity. However

dfd for online help desk system  Web Technology for Competitive Advantage: How Manufacturers Leverage the Web for Internal Efficiency, Enhanced Customer Service, and Increased Sales Most manufacturing businesses have invested in technology to combat some of their challenges, but primarily to increase efficiency and productivity. However, many have not yet discovered the value of a Web presence—or they use the Web in a very limited way. More than simply serving a marketing role, a Web presence can boost internal efficiency, enhance

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Help Desk for the Health Care Industry

Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.  

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10 Mistakes to Avoid When Buying a Business Phone System. Here are 10 common mistakes buyers make when purchasing a new phone system and how to av...

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The Quadstone System


Quadstone sells three products components within the Quadstone System: Decisionhouse, Transactionhouse, and Actionhouse. Decisionhouse is the flagship product—it combines customer data discovery with automated predictive modeling. Transactionhouse is used to gather data from various sources (relational databases, operational data stores, log, and flat files) into the Quadstone System and perform the necessary data transformations in order to create a single customer view. Actionhouse is used to allow the reuse of the results of the analytical process (selections, rules, models, scores) within operational enviornments such as marketing automation packages, call center systems or ecommerce systems.  

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Plex Online for Discrete Manufacturing ERP Certification Report (2012)


Plex Online is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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6 Signs That You Need to Upgrade Your Business Phone System


In 6 Signs that You Need to Upgrade Your Business Phone System, you'll find 6 key questions to ask about your company's current phone system.

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UML for C#


C# is a modern object-oriented language for application development. In addition to object-oriented constructs, C# supports component-oriented programming with properties, methods, and events. WinA&D is a complete Unified Modeling Language (UML) tool enriched with C#-specific details used to generate source code. This white paper discusses how C# constructs are represented by UML—for forward and reverse engineering.

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IBM & ILOG Matrimony: Good for BPM, Uncertain for SCM? -- Part 1


While my two separate blog post series about workflow automation and Business Process Management (BPM) and about the long tails of supply chains were coming to their respective ends, one event that is curiously pertinent to both topics has meanwhile taken place in the market. Namely, at the end of July 2008, IBM acquired ILOG, a specialized software provider with headquarters in France and the

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Mastering the Management System


This article from Harvard Business Review describes the design and implementation of a system for strategic planning, operational execution, and feedback and learning. It also presents a range of tools that managers can apply at the different stages, and options for integrating them in a system that links the management of strategy and operations.

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9 Important Business Phone System Buyer Questions


In 9 Important Business Phone System Buyer Questions, you'll find the key questions to help you get the right business phone system at the best possible price.

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System Models and Simulation


Understanding how a system really works is the first step toward using, improving, automating, or explaining it to others. The basic concept of a system is that it is driven by cause and effect—but there is so much more to understanding its full complexity. The best place to start is by learning how causal loop diagrams (CLDs) are used to model dynamic systems by identifying variables and causal effects.

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