Abstract: Data Protection Manager is designed to provide continuous data protection for servers. A virtual tape library solution with de-duplication complements Microsoft DPM 2007, and together they can meet the data protection and recovery challenges of both Windows and non-Windows environments. Find out how these technologies work together to provide continuous data protection and recovery for enterprises of all sizes.

Abstract: Online consumers need greater assurance that Web sites are legitimate and that their confidential information will be protected from malicious activity. Download this VeriSign white paper to learn more about new approaches to online security that can lead to increased online transactions, reduced shopping cart abandonment, and an improved bottom line.

Abstract: Online SRM helps to reduce the time spent on transactional details and put more emphasis on strategic activities.

Abstract: Real estate firm The Norris Group was holding ten years of customer history with an online e-mail marketing vendor. Costly errors, data loss, and the lack of vital features convinced the firm to find a new solution that would store data and make it available whenever needed. Find out how the new online solution safeguards, analyzes, and shares customer data with employees, while easing the IT administrative burden.

Abstract: Teen purchasing power is enormous, but teens are a fickle demographic. As online marketing strategies shift from customer acquisition to customer retention, understanding teen purchasing behavior is vital for companies wanting to establish long-term relationships with teens. Discover how online retailers are using live chat to address the expectations of teens—keeping them loyal and boosting return on investment (ROI).

Abstract: Useful reading for any online business, this white paper offers helpful hints for establishing comprehensive duty of care procedures. When setting up an online business, it is important to consider the legal aspects required—most importantly, an adequate privacy policy, and legally binding terms and conditions. Find out more.

Abstract: Are you still using tape, compact disc, or zip drives to do manual data backups? If you still don’t believe an automated online backup is the best way to protect your data, you should take a closer look. Learn what the seven misconceptions about online backups are, and why you shouldn’t worry about transferring your critical business data over the Internet—remote data backup isn’t as hard as it seems.

Abstract: In our new “wired” world, software is no less important than other products and services in our everyday lives. But people are generally more used to buying other products and services than software. In many ways, however, selecting software is similar to selecting other products and services. Find out the key factors and criteria you should include—and what you should leave out—when you’re in the market for a new software solution.

Abstract: Predictions of the death of software are overstated. In reality, businesses are becoming more reliant on technology, not less. What’s changing, however, is the number of options available for managing, delivering, and paying for software applications. Many independent software vendors recognize the benefits of offering software as a service--a delivery alternative that can present long-term benefits for all parties.

Abstract: After dealing with the over-hype of Y2K, companies have started to reconsider the best of breed as a viable solution to satisfy their software needs. This comes as a shock to the corporate systems culture when user communities were told that fully integrated software such as ERP, SCM, and EAM were the only way to meet their software needs. After developing a level playing field, this article examines the pro’s and con’s of one alternative over the other. Read on to see if you agree with the merits of the best of breed or fully integrated software approach to software selection.

Abstract: The Delphi technique—drawing wise counsel from senior and experienced software developers—can help you prepare estimates for software development projects. With this method of software estimation, project specifications are given to a few experts, depending on their availability. Learn about the essential steps involved in this software estimation methodology for more accurate estimates of software development effort.

Abstract: Software developers need a powerful tool to control and plan the quality of their software applications. With a solution that offers project analysis, testing, and bug administration, you have options that can help increase the quality of your software products. Read about a software test tool that has administrative functions to help you more effectively plan, control, and evaluate your software as it’s developed.

Abstract: How many of your online customers are happy customers? Today, few organizations can answer this question accurately, usually relying on customer complaints to highlight areas of underperformance. However, a significant proportion of unsatisfied online customers won’t even bother to complain. But now, organizations can track customer interactions in real time—transforming online experiences into truly effective channels for customer care.

Abstract: The requirement that enterprise software vendors deliver a measurable return on investment (ROI) has never been greater than right now. Customers are demanding that ROI analysis be a critical factor in their decisions to acquire new enterprise software. Without a demonstrable return, few customers are willing to invest scarce capital and human resources in new enterprirse software. A more complete analysis of return can be had by looking at the overall payback that enterprise software can offer to a company. Enterprise software payback includes not only quantifiable improvements in bottom and top line functionality, but also more qualitative measures-—such as new business opportunities, improved customer and partner relations, and improved time to market—-that contribute significantly to the success of a company's enterprise software implementation and use.

Abstract: Gaining the trust of online customers is vital for the success of any company with an online presence, particularly those that require sensitive data to be transmitted. This VeriSign white paper explores the latest developments in website security that online businesses should consider to build consumer confidence, protect their valuable brand, safeguard sensitive information, and increase transactions.

Abstract: It is important to understand potential online security risks—and to ensure you’re fully protected against them. With security technologies and online risks changing every day, it is not always easy to stay abreast of the latest advancements. This VeriSign guide will demystify the technology involved and give you all the information you need to make the best decision when considering your online security options.

Abstract: Having just completed implementing your enterprise-wide software, you are about lean back, put your feet up on the desk, and enjoy the fruits of your labor. Not so fast! While you were completing your implementation project, a new release of the software may have already hit the street or, for sure, there is one in the pipeline. Now you are faced with the decision as to if and when to take on the new release. Maybe now is the time to look at how a new class of software tools, enterprise process improvement (EPI), can assist you in the upgrade decision.

Abstract: In an effort to assist corporations in preventing security related losses, Ernst & Young announced that it is spinning off a new online security venture. The new venture's lead product line is their Security Vulnerability Assessment service.