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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 dfd level 1


The Five Sure-fire Strategies for Gaining Management Approval for WMS Projects
Despite the consensus that warehouse management systems (WMS) offer many benefits, getting approval for a new system is challenging. You need to get key

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

ERP for Services (Non-manufacturing)

Typically, ERP systems designed for services industries offer modules that provide back-office support, customer relationship management, time management, expense management, resource management, and project management capabilities. Depending on the vertical market, additional industry-specific functionality may be included to address unique business requirements. Consequently, project-centric systems for accounting, architecture, construction, engineering, and professional services industries will support project management functionality; whereas health care, field service, distribution, and government systems will support functionality unique to those vertical markets. 

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Progress Software Revs Up to Higher RPM via Savvion - Part 1


Late 2009 and early 2010 were characterized by a number of mergers and acquisitions (M@As) in the vibrant and buoyant business process management (BPM) space. The merger of Progress Software Corp. (NASDAQ: PRGS) and Savvion Inc. drew my attention in particular. Why? Because, to my mind, Progress has thus made a large leap into the BPM space, a market where it has been

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Dreamforce 2010: Of Cloud Proliferation - Part 1


Dreamforce, salesforce.com’s annual user conference, has over the past several years become a highly anticipated and entertaining end-of-the-year fixture for the enterprise applications market observers (surprisingly, Dreamforce 2011 will take place in late August, and let’s see how that new timing will feel). Namely, in these prolonged times of bad economic news and

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Exploring Epicor Productivity Pyramid - Part 1


About two years ago, Epicor Software Corporation launched its next-generation converged product Epicor 9 (a.k.a. Epicor ERP [evaluate this solution]), which was covered at great length in my 2009 series. Over 250 customers have thus far gone live on Epicor 9, with roughly 1,700 units shipped in 21 months. If these numbers are not overly impressive to some, they are not

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CRM for the Finance and Banking Industry - Part 1


How many different systems does a bank employee use when changing a customer’s contact information? The last time I moved and had to change my address, the bank employee used two systems, asked three or four of her co-workers for help, and took about 15 minutes to do it because the information from one system did not transfer right away to the other system. It goes without saying that this was not

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UCN inContact Selected as the First Hosted System to Support a Statewide 2-1-1 Intelligent Call Handling Platform


Washington Information Network 2-1-1 (WIN 211), was the non-profit organization tasked with implementing an integrated call center solution in the State of Washington (US). WIN 211’s challenge was to define system requirements, and select a vendor that could interconnect eight call centers into a single, cohesive information service system. For a solution, it turned to UCN inContact.

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Augmenting Data Backup and Recovery with System-level Protection


File-level recovery on its own is an incomplete strategy when it comes to meeting stringent recovery time objectives (RTOs) for complete system recovery. This paper investigates what’s at risk, where system-level recovery fits relative to current data protection approaches, the impact of system-level recovery on your IT department’s ability to meet RTOs, and the potential of system-level recovery to reduce costs.

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2011 HR Technology Conference & Expo (Day 1): What Happens in Vegas Shouldn’t Have to Stay in Vegas


Hundreds of industry experts have descended on Las Vegas for the 2011 HR Technology Conference @ Expo (and for other things, such as networking and maybe just a wee bit of gambling), which has been billed as “the world’s best conference on HR Technology.” It’s my second time attending this conference, which is the largest North American gathering of HR professionals, experts, and technology

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Mega-vendors Warming Up to the Cloud - Part 1


At the time when my recent “SaaSy Discussions” series was already being published, I had an update briefing and great discussion with Colleen Niven Smith, vice president of software-as-a-service (SaaS) initiatives at Progress Software. Smith and Progress Software’s findings on SaaS industry dynamics concur with my assertions that growth of SaaS-based offerings is expected to outpace traditional on

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Good Level of Financial Functionality in Infor VISUAL [Infographic]


Infor VISUAL was recently certified for Financials. Check out this infographic to see how it stacks up against other solutions.

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Building the Case for BI—Part 1


As the way you consume information evolves, you need a greater say in the technology that supports you. Business intelligence (BI) can help finance leaders and others turn raw data into actionable insight without relying on IT specialists. This two-part report provides you with answers—and questions—to help you identify the best-fit solution for your business.

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