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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 diagram of a dearator


CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection
Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a

diagram of a dearator  5 is a radar diagram indicating the rank and score of the vendors for each of the sub modules. The radar diagram allows the selection team to identify the relative strengths and weaknesses of the vendors. The graph indicates that although Microsoft had the highest BestMatch Factor overall, its scores were not the highest in four out of the nine sub modules in the model. Exact Software took first place in CRM Analytics and e-CRM, while Genesis Global Technologies took first place in Call Center and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial


This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection Methods and Tools. These tools, integrated with business decision making procedures, can arguably reduce selection risk and improve chances for success in IT projects. Given the appalling rate of IT project failures, selection can potentially help reduce risk in some 30% of cases, with an associated estimated cost of about $30B annually to industry according to some sources. In this tutorial, we illustrate a number of the procedures for rapid decision processing through the real-life selection of a PDA device. The process gave confidence to the argument to wait for the solution, while weighing risk against return.

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Identifying the ROI of a Software Application for SCM Part 3: Performing the Data Analysis


By using software tools that help you forecast and work together with others inside your organization, and even with your customers, the forecasts may become more accurate. You can make an assumption on how much improvement might be possible. This part discusses the challenge of performing the data analysis.

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Pull vs Push: a Discussion of Lean, JIT, Flow, and Traditional MRP Part 1: Tutorial


Flow manufacturing leverages techniques to help manufacturers create any product on any given day, in any given quantity including the "quantity of one" (i.e., through the so-called mixed-model production), while keeping inventories to a minimum and shortening cycle times in order to quickly fill customer orders.

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Creating a Winning Data Transmission Service


Today’s data transmission departments are battling for budget and relevance. Moving files and ensuring delivery is getting tougher every day. To successfully deliver data to an increasing number of target platforms and meet rising customer expectations, leading companies are adopting service-oriented architectures (SOAs) and upgrading their file transfer departments into data transmission services. Find out more.

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A Step-by-step Guide to Securing Your Apache Web Server with a Digital Certificate


Testing, installing, and using a digital certificate on your Apache Web server can benefit your business by addressing online security issues. If your system’s security is maximized, your customers can feel more confident about using your site to perform transactions. Get the lowdown on best practices for setup to help you ensure efficient management of your encryption keys and digital signatures.

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App Development in a Mobile World: A CIO Handbook


As a senior stakeholder driving mobile initiatives in your organization, you may be lost in a sea of technologies and claims from vendors promising rapid delivery of applications to your employees, customers, and partners. To help explain some of the topics you will need to be aware of, and to separate the must-haves from the nice-to-haves, SAP has developed a reference guide for applying a mobile strategy in the context of application architectures, best practices, and available resources. Know how to develop, deploy, maintain your mobile apps and create an effective mobile strategy for your organization.

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Extending COBOL to SOA, Web Services, and Beyond: A Look at the Architecture with a Mainframe Perspective


In the rush to explore the “next big thing” in software technology, it’s easy to forget the huge investment you’ve already made in mainframe assets. These assets have performed the business functions that they were designed for, but it’s OK to remain open to new solutions too. By leveraging existing assets while moving to a service-based architecture, you can extend your existing business resources while saving money.

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Selecting a PLM Solution: Addressing the Needs of a Small Business


Selecting a product lifecycle management (PLM) system can be a challenge if a company is not aware of the options available on the market. But if an organization starts by understanding what the technology should address, and further understands the needs of its unique business and market segment, it can select a PLM tool that makes product development more efficient, and can help transform the organization. Find out how.

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Scala Shows Far More Than A Bit Of A Backbone Part 3: Challenges and User Recommendations


Although the value proposition offered by Scala should bode well to creating increased demand and acceptance of the Scala offering in the global SME market, there will be many challenges to overcome in order to continue to thrive in this ferocious competitive environment.

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A Tale of a Few Good SCM Players - Part 2


Part 1 of this blog post series followed the progress of Manhattan Associates from its inception in 1990 throughout the mid-2000s. During this time, Manhattan Associates was the epitome of an immaculate supply chain management (SCM) software company in terms of market share, growth, profitability, and its products’ capabilities. Indeed, the company was the industry standard for

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