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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 diagram of how a bill becomes a law in the philippines


Seeing through the Fog: Managing Application Performance in the Cloud
Much of a network professional’s time is spent in the weeds—fixing what breaks and trying to keep infrastructure humming so users don’t call the help desk

diagram of how a bill becomes a law in the philippines  through the Fog: Managing Application Performance in the Cloud Much of a network professional’s time is spent in the weeds—fixing what breaks and trying to keep infrastructure humming so users don’t call the help desk. Climbing out of the weeds to take in the big picture and lay the groundwork for better future performance seems a luxury. This report introduces best practices for improving the performance of mission-critical networked applications and provides pointers for what to look for in

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements 

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The Critical Role of the Enterprise Product Catalog: Cost, Time-to-market, and the Customer Experience


Many companies now combine services in pre-packaged, high-value bundles to reduce customer churn rates. And these bundled services have proved to bring returns. But they also bring complexity—some major service providers may have over 150 product catalogs. Get tips on how to overcome the problems of bundling, and avoid catalog duplication in your product or service offering, with product information management (PIM).

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On the Move: Great Productivity Solutions for the Mobile Sales Team


In this paper it’s argued that over the next three to five years, the winners in sales will be the ones who figure out how to smoothly and productively manage a mobile sales team. Selling will be a mobile discipline. It’s imperative to craft a plan for making mobility standard and keeping information secure.

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The Changing Face of the Holiday Season


It seems that Santa will need to relocate to China! When traveling abroad (with the exception of low wage countries) it is becoming increasingly difficult to find items actually locally made in the region you are visiting. What are the implications of this for brands, companies, and consumers?

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Experiencing the Customer Experience: Listening to, Learning from, and Acting on the Voice of the Customer


To ensure a positive customer experience, companies must first learn what their customer values, and then determine how they are measuring up to those values. Obtaining and taking action on customer feedback is what customer experience management is all about.

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The State of the Art in Finance


Thanks to recent accounting scandals and an increasingly competitive environment, many chief financial officers and the finance organizations they lead have started to take on new roles within the enterprise. However, given the current state of the finance function in US companies, companies first need to understand the challenges to finance—and the road map to increasing its strategic capabilities.

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The Superstar CFO: After the Crisis


Find out in The Superstar CFO: After the Crisis.

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The Linux Box


The Linux Box is a project management and consulting practice, specializing in open source technology and the Linux platform. The company helps its customers assess, select, customize, and deploy best-of-breed open source solutions. The Linux Box concentrates on knowledge transfer and training, applications development and porting, and network support services. The Linux Box was formed in 1999 and is headquartered in Michigan, USA.

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Technology and the Lean Enterprise: Building an Infrastructure That Drives the Highest Value to the Customer


Across the industrial machinery and components industry, successful lean initiatives are increasing as manufacturers recognize the key enabler of continuous improvement and eliminating waste—technology. This white paper presents six brief case studies of manufacturing companies that have built an underlying technology infrastructure to support a foundation for increasing their value to their customers.

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The New and the Noteworthy: 2008 Vendor Wrap-up


2008 seemed to be the year for mergers and acquisitions (M@As) in the world of enterprise software—with companies like Oracle picking up Primavera Software’s project and portfolio management (PPM) offering, and Symantec grabbing up MessageLab’s messaging and web security offering. But it was also a year for some software firms to see their latest solutions shine. With 2008 nearing its end

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The Ghost in the Machine: Where Has Process Automation Left the Consumer?


Business process automation is all very well and good. After all, nothing succeeds like success, especially automated success. But what is the effect of automation on the consumer, that most unpredictable of systems?

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