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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 diagram of scm crm data


How to Get the Most from Your Supply Chain: SCM Reaches the Mid-market
Today’s midsized distributors can benefit from their software systems in ways that were impossible a few years ago. By layering advanced, affordable supply

diagram of scm crm data  EDI Development | EDI Diagram | EDI Distribution | EDI Document | EDI Electronic Data Interchange | EDI Framework | EDI Implementation | EDI Information | EDI Infrastructure | EDI Infrastructure Analysis | EDI Infrastructure Architecture | EDI Infrastructure Deployment | EDI Infrastructure Development | EDI Infrastructure Framework | EDI Infrastructure Innovation | EDI Infrastructure Innovation Networks | EDI Infrastructure Integrate | EDI Infrastructure Integration | EDI Infrastructure Management | EDI

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » diagram of scm crm data

New-world Value: The Strategic Impact of Business Application Suites in Today’s Corporate Environment


The concepts of return on investment (ROI) and total cost of ownership (TCO) have been used for decades in enterprise evaluations of IT investments, including enterprise resource planning (ERP) systems. However, with the emergence of important new technological advances, executives are now expanding these traditional formulas to account for new opportunities. Learn more about their new methods for measuring ERP value.

diagram of scm crm data  Development | Business Process Diagram | Business Process Diagrams | Business Process Documentation | Business Process Engineering | Business Process Flow | Business Process Implementation | Business Process Improvement | Business Process Improvements | Business Process Industry | Business Process Information Technology | Business Process Innovation | Business Process Innovation Conference | Business Process Integration | Business Process Management | Business Process Management System | Business Process Read More

The Steel Manufacturing Industry: What Use Is an ERP System, Anyway?


TEC regularly works with companies to identify the right software vendors for their industry and particular needs. I’m going to provide you with information about ERP systems and how they relate to steel industry requirements (note: you can always consult our Vendor Showcase to find out more about specific software vendors). An ERP system is typically considered to be a company’s IT

diagram of scm crm data  very similar to a diagram contained in a document produced by IBM Global Business Services (see page 9), which I have modified slightly for the purposes of this blog post. [click thumbnail to enlarge image] Integration of ERP with other business processes is key for the success of steel manufacturing organizations. Here’s an example of a typical process flow in a steel manufacturing plant: A customer order is entered in the ERP module, which communicates with the supply chain management (SCM) module to Read More

AuraPortal: A BPM Vendor Worth Checking Out


AuraPortal, a new business process management (BPM) vendor, offers a solution that creates business process execution models without the need for heavy IT programming. In this article, Principal Analyst P.J. Jakovljevic gives inside view of the vendor’s development strategies and the broad scope of BPM suite’s modules, and discusses how the system’s differentiating features addresses the diverse needs of its customers.

diagram of scm crm data  the user draws a diagram of the model of the Process Class using the AuraPortal Modeler tool (see figure 5) as well as the Business Process Modeling Notation (BPMN) standard for all of the process steps and milestones. During the process design, business users can focus on the model, with no help from the IT staff. Figure 5 When the user finishes the diagram, the system checks that the syntax is correct. If it is, the application automatically generates the Process Class code (see figure 6). Figure 6 Read More

CRM Success for Fast Growing Companies: What Every Small and Midsized Business Needs to Know


When creating a seamless value chain, it is essential to focus on the customer. However, information, data, and processes are key when planning the complex merger of processes, technologies, and culture. Additionally, a successful value chain recognizes that partners, vendors, suppliers, and employees play a vital role to ensure that customer values are both recognized and realized.

diagram of scm crm data  used process order-to-cash. The diagram below (See Figure 2) makes it clear that the entire value chain is engaged in this apparently straightforward set of transactions and interactions with the customer. The steps of order-to-cash in their simplest forms can be something like the following: Marketing campaign gets interest of potential customers (CRM) Lead is generated (CRM) Opportunity is entered into the sales pipeline (CRM) Opportunity is seen by sales manager and sales team (CRM) Sale is made Read More

Maximizer CRM: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

diagram of scm crm data  CRM: Customer Relationship Management (CRM) Competitor Analysis Report This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important Read More

Busting Out of the Inbox: Five New Rules of 1to1® E-mail Marketing


Situating e-mail in a multichannel marketing plan is more complicated than it used to be. Where exactly does e-mail fit in the world of blogs, vlogs, and podcasts—where MSN, Google, and Yahoo! call the shots? Marketers need to understand which strategies and tactics are most effective to ensure that their e-mails will be delivered, opened, and acted upon.

diagram of scm crm data  Out of the Inbox: Five New Rules of 1to1® E-mail Marketing Situating e-mail in a multichannel marketing plan is more complicated than it used to be. Where exactly does e-mail fit in the world of blogs, vlogs, and podcasts—where MSN, Google, and Yahoo! call the shots? Marketers need to understand which strategies and tactics are most effective to ensure that their e-mails will be delivered, opened, and acted upon. Read More

Data Storage in the Cloud-Can you Afford Not To?


Storing data in the cloud using Riverbed Technology’s Whitewater cloud storage gateway overcomes a serious challenge for IT departments: how to manage the vast, and ever-growing, amount of data that must be protected. This paper makes the business case for cloud storage, outlining where capital and operational costs can be eliminated or avoided by using the cloud for backup and archive storage.

diagram of scm crm data  Storage in the Cloud-Can you Afford Not To? Storing data in the cloud using Riverbed Technology’s Whitewater cloud storage gateway overcomes a serious challenge for IT departments: how to manage the vast, and ever-growing, amount of data that must be protected. This paper makes the business case for cloud storage, outlining where capital and operational costs can be eliminated or avoided by using the cloud for backup and archive storage. Read More

A Road Map to Data Migration Success


Many significant business initiatives and large IT projects depend upon a successful data migration. But when migrated data is transformed for new uses, project teams encounter some very specific management and technical challenges. Minimizing the risk of these tricky migrations requires effective planning and scoping. Read up on the issues unique to data migration projects, and find out how to best approach them.

diagram of scm crm data  Road Map to Data Migration Success Our consultants can help you optimize your end-to-end data migration by combining our expertise with our SAP BusinessObjects software to integrate your data and improve the data’s quality, particularly when upgrading or replacing legacy systems with SAP ERP. Source: SAP Resources Related to A Road Map to Data Migration Success : Data Migration (Wikipedia) A Road Map to Data Migration Success Data Migration Project is also known as : Road Map Data Migration Success , Read More

Data Quality Strategy: A Step-by-Step Approach


To realize the benefits of their investments in enterprise computing systems, organizations must have a detailed understanding of the quality of their data—how to clean it and how to keep it clean. Those organizations that approach this issue strategically will be successful. But what goes into a data quality strategy? This paper from Business Objects, an SAP company, explores the strategy in the context of data quality.

diagram of scm crm data  Quality Strategy: A Step-by-Step Approach To realize the benefits of their investments in enterprise computing systems, organizations must have a detailed understanding of the quality of their data—how to clean it and how to keep it clean. Those organizations that approach this issue strategically will be successful. But what goes into a data quality strategy? This paper from Business Objects, an SAP company, explores the strategy in the context of data quality. Read More

Big Data, Little Data, and Everything in Between—IBM SPSS Solutions Help You Bring Analytics to Everyone


Regardless of the type or scale of business data your users need to harness and analyze, they need a straightforward, visual solution that is easy to use on the front end and highly scalable on the back end. Fortunately, IBM SPSS solutions provide just such an ecosystem that can make different kinds of data stores—from Hadoop to those proverbial spreadsheets—useful sources of business insight and decision support.

diagram of scm crm data  Data, Little Data, and Everything in Between—IBM SPSS Solutions Help You Bring Analytics to Everyone Regardless of the type or scale of business data your users need to harness and analyze, they need a straightforward, visual solution that is easy to use on the front end and highly scalable on the back end. Fortunately, IBM SPSS solutions provide just such an ecosystem that can make different kinds of data stores—from Hadoop to those proverbial spreadsheets—useful sources of business insight and Read More

Business Basics: Unscrubbed Data Is Poisonous Data


Most business software system changes falter--if not fail--because of only a few root causes. Data quality is one of these root causes. The cost of high data quality is low, and the short- and long-term benefits are great.

diagram of scm crm data  Basics: Unscrubbed Data Is Poisonous Data Introduction A manufacturing company experienced continually increasing overhead costs in its purchasing and materials departments. It also began to see increased inventory levels and production line delays. A consulting firm was brought in to analyze the company's materials management processes and the level of competence of its materials and procurement staff. After mapping the entire process, from the creation of a bill of materials through post-sales Read More

Data Evolution: Why a Comprehensive Data Management Platform Supersedes the Data Integration Toolbox


Today’s organizations have incredible amounts of information to be managed, and in many cases it is quickly spiraling out of control. To address the emerging issues around managing, governing, and using data, organizations have been acquiring quite a toolbox of data integration tools and technologies. One of the core drivers for these tools and technologies has been the ever-evolving world of the data warehouse.

diagram of scm crm data  Evolution: Why a Comprehensive Data Management Platform Supersedes the Data Integration Toolbox Today’s organizations have incredible amounts of information to be managed, and in many cases it is quickly spiraling out of control. To address the emerging issues around managing, governing, and using data, organizations have been acquiring quite a toolbox of data integration tools and technologies. One of the core drivers for these tools and technologies has been the ever-evolving world of the data Read More

Scalable Data Quality: A Seven-step Plan for Any Size Organization


Every record that fails to meet standards of quality can lead to lost revenue or unnecessary costs. A well-executed data quality initiative isn’t difficult, but it is crucial to getting maximum value out of your data. In small companies, for which every sales lead, order, or potential customer is valuable, poor data quality isn’t an option—implementing a thorough data quality solution is key to your success. Find out how.

diagram of scm crm data  Data Quality: A Seven-step Plan for Any Size Organization Melissa Data’s Data Quality Suite operates like a data quality firewall – instantly verifying, cleaning, and standardizing your contact data at point of entry, before it enters your database. Source : Melissa Data Resources Related to Scalable Data Quality: A Seven-step Plan for Any Size Organization : Data quality (Wikipedia) Scalable Data Quality: A Seven-step Plan for Any Size Organization Data Quality is also known as : Customer Read More

Linked Enterprise Data: Data at the heart of the company


The data silos of today's business information systems (IS) applications, and the pressure from the current economic climate, globalization, and the Internet make it critical for companies to learn how to manage and extract value from their data. Linked enterprise data (LED) combines the benefits of business intelligence (BI), master data management (MDM), service-oriented architecture (SOA), and search engines to create links among existing data, break down data walls, provide an open, secure, and long-term technological environment, and reduce complexity—read this white paper to find out how.

diagram of scm crm data  Enterprise Data: Data at the heart of the company The data silos of today's business information systems (IS) applications, and the pressure from the current economic climate, globalization, and the Internet make it critical for companies to learn how to manage and extract value from their data. Linked enterprise data (LED) combines the benefits of business intelligence (BI), master data management (MDM), service-oriented architecture (SOA), and search engines to create links among existing data, Read More