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Why and How Outsourcing Management and Governance is Critical to Outsourcing Success
Organizations undertaking information technology and business process outsourcing typically are very focused on
outsourcing management team. This diagram outlines the functional roles that make up the OM/G executive in charge of the relationship. This person may report directly to the executive in charge of the business process being outsourced - in IT, for example, this person often reports to the CIO. The governance executive mentioned above will likely be leading a team of OM/G executives with a combination of skills and roles including commercial managers - financial, contract, compliance; relationship
Outsourcing--Applications Software RFI/RFP Template
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Business Process Outsourcing (BPO)
Business process outsourcing (BPO) services manage critical front- and back-office processes that can include human resources and accounting as well as customer-related services such as contact cen...
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Founded in 1997, Outsourcing Center provides outsourcing research, database directories, market intelligence, and case studies.
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While simple on the surface, the decision to outsource is a major strategic undertaking. Besides weighing cost reduction against the consequences of reduced
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