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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 diagrams on erp crm


CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity
Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that

diagrams on erp crm  we have seen from Diagrams 1 and 2, the need for staff to manually move an incident or activity along the chain is eliminated via true automation. Activities and incidents are sent to queues, while thresholds and routing paths are deployed to automate alerts and notifications. Potentially troublesome scenarios are identified early, improving the chances for a quick resolution. Improved Productivity -- Routine and repetitive activities are automated and processed around the clock, reducing turnaround time

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Discrete Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today’s leading ERP systems group all traditional company management functions (finance, sales, manufacturing, and human resources). Many systems include, with varying degrees of acceptance and skill, solutions that were formerly considered peripheral such as product data management (PDM), warehouse management, manufacturing execution system (MES), and reporting. During the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The foundation of any ERP implementation must be a proper exercise of aligning customers'' IT technology with their business strategies, and subsequent software selection. 

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Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II)


Part I of this blog topic has revisited Agresso's post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC's), and its devised growth strategy via in-house developments, complementary acquisitions and/or partnerships. Most recently, Agresso expressed the intent to acquire the United Kingdom UK-based competitor CODA, but the analysis of this

diagrams on erp crm  and issues vendor positioning diagrams about technology solutions and vendors.  Penteo's recent report titled SMB Business Solutions Spanish Market 2007 positions CCS Agresso and its technology (which now includes Agresso CRM) as a “Star” in the Universe Map . Stars are players providing services, solutions or technology with remarkable viability, features and functionality performance.  Penteo believes that Stars are sound players that lead their markets.  Agresso is reportedly a leader in the Read More

Oracle E-Business Suite (12.1) for Mixed-mode ERP Certification Report


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diagrams on erp crm  information, such as embedded diagrams and charts. It allows users to work with information quickly and with a minimal number of errors. Oracle E-Business Suite ERP contains built-in search and select functionality—a very powerful and helpful tool that is not often seen in ERP systems. There are many types of customizable dashboards throughout the entire application that help managers and other users involved in their business processes to control functions. Operations that are similar for different bus Read More

Intelligent Manufacturing Systems: Beating the Odds, Mightily - Part 3


Part 1 of this blog series explained IQMS’ upbeat posture despite a hostile and depressed environment, while Part 2 analyzed the recent developments of EnterpriseIQ [evaluate this product], the flagship offering of IQMS. This final part will focus on IQMS’ most recent involvement in the user experience (UX) design developments. Joining the “Winning Users’ Hearts and Minds” Fray Like

diagrams on erp crm  creating visual process flow diagrams RealTime Production Monitoring  “speedometers” that filter by manufacturing cell or a plant and give instantaneous shop floor feedback alert messaging ( management by exception ) from both remote and local business units to do Web approval lists with direct access to approval details direct customer relationship management (CRM ) access with internal calendar, calls, tasks, support actions, notes, and meetings by user or for all users customized and personalize Read More

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3


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diagrams on erp crm  connected to it-their network diagrams had been incorrect. Lesson Learned: Always validate configurations, system capability, equipment inventory, call capacity, and so on. In a Perfect World In a perfect world, with an unlimited budget of time and money, the network readiness assessment would be a carefully applied four-step process. The first step would be to gather information from the live network. This information would be merged with projected network traffic loads anticipated from new IP telephony Read More

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diagrams on erp crm  Applications (version 7.5) for ERP for the Mining Industry Certification Report IFS Applications (version 7.5) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for the mining industry in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and Read More

ERP in Manufacturing 2011: Defining the ERP Strategy


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iScala ERP Software


Epicor’s iScala enterprise resource planning (ERP) software enables businesses to automate and manage their standard business processes, and includes an e-business infrastructure focusing on a fully integrated set of ledgers. Among the software’s many features are: multi-dimensional account structure, currency and ledger revaluation, continuous and periodic consolidation, cash flow forecasting, automatic payments with payment ledger integration.    

diagrams on erp crm  ERP Software Epicor’s iScala enterprise resource planning (ERP) software enables businesses to automate and manage their standard business processes, and includes an e-business infrastructure focusing on a fully integrated set of ledgers. Among the software’s many features are: multi-dimensional account structure, currency and ledger revaluation, continuous and periodic consolidation, cash flow forecasting, automatic payments with payment ledger integration. Read More

Driving Optimal Performance from ERP Systems


Whether you’re about to embark on a new enterprise resource planning (ERP) initiative or you’re just looking for more value from your existing ERP solution, you must start with your business strategy and competitive advantage. When key business requirements are identified and validated, you can spot the process adjustments that make sense and support your business—and get better at whatever you’re good at. Find out more.

diagrams on erp crm  Optimal Performance from ERP Systems Whether you’re about to embark on a new enterprise resource planning (ERP) initiative or you’re just looking for more value from your existing ERP solution, you must start with your business strategy and competitive advantage. When key business requirements are identified and validated, you can spot the process adjustments that make sense and support your business—and get better at whatever you’re good at. Find out more. Read More

Justification of ERP Investments Part 1: Quantifiable Benefits from an ERP System


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diagrams on erp crm  of ERP Investments Part 1: Quantifiable Benefits from an ERP System Originally published - February 13, 2004 Justification of ERP Investments* The expected return on investment provides the cost justification and motivation for investing in ERP. There are quantifiable benefits as well as intangible benefits in the ERP investment decision. The quantifiable benefits have a bottom-line impact on profitability, asset turnover, and a potential effect on stock value. This section discusses the Read More

Justification of ERP Investments Part Three: Costs of Implementing an ERP System


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diagrams on erp crm  of ERP Investments Part Three: Costs of Implementing an ERP System Enterprise resource planning (ERP) implementation costs can be divided into one-time costs and ongoing annual costs. Both types of costs can be segmented into hardware, software, external assistance, and internal personnel. *This is Part Three of a four-part article reprinted from Maximizing Your ERP System by Dr. Scott Hamilton. Bridging the theory and realities of current ERP systems, Maximizing Your ERP System provides Read More

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diagrams on erp crm  G2 for Discrete Manufacturing (ERP) Certification Report (2011) Glovia G2 is TEC Certified for online evaluation of discrete manufacturing enterprise resource planning (ERP) solutions in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. Read More

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diagrams on erp crm  300 ERP 6.0 Certification Report (ERP for Services) Sage 300 ERP (formerly Sage ERP Accpac) 6.0 is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary. BE Read More

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