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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 dial up internet service


Internet-based Phone Service for Small to Midsize Companies
Typically, the cost of feature-rich and scalable business phone systems prevents small businesses from purchasing these powerful tools in the initial stages of

dial up internet service  $1500 before installation or dial tone. The only installation required for Virtual Office consists of plugging the phones in and having call routing set by the service provider. With Packet8 Virtual Office, configuration and maintenance are handled by the service provider and included in the initial start up price. In any price comparison, an SMB must look at all these costs and consider the entire total cost of ownership (TCO) associated with an on-premise system versus a hosted solution To encourage

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM)

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet) or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user- or document-level security. 

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Documents related to » dial up internet service

Inovis MESH Framework for Dial Tone Business Communities


When it comes to business-to-business (B2B) communications, two of the basic requirements for regulatory compliance are having a reliable network and a high quality dial tone. So why would you want to settle for anything less? To ensure that both are obtained, many companies are entrusting their data—and their compliance responsibilities—to the Inovis Multienterprise Expert Services Hub (MESH) platform. Find out why.

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Small Business VoIP Service Providers Buyer’s Guide


Small-business users of voice over Internet protocol (VoIP) have very different needs. But all users have similar concerns when it comes to cost, the range of features, and the level of service included in their VoIP plans. Does your provider offer remote office features? Fax support? E-911? And do you need a hosted or an on-premise service? Before you sign the contract, there are a few things you ought to know.

dial up internet service  three-way calling, voicemail, speed dial, caller-ID-based blocking, etc. Most offer a range of more advanced features and typical services include: Call hold with music on hold – this feature includes management of call holding such as time on hold and rollover to voicemail, reminder voice messages and the ability to move and transfer calls on hold. Conference calling – from simple three-way conference calls to heavy duty hundred person conference calls. More advanced options include hosted Read More

IPSec VPNs for Extranets: Not what you want to wake up next to


In general VPNs are ill suited to building multi-company extranets, for any situation that extends across organizational boundaries, or where there is unbalanced trust between end points. This article discusses the basic requirements for a true extranet solution.

dial up internet service  significant progress in replacing dial and leased lines for RAS and intranet connections, they have fallen short when it comes to Extranets. In general VPNs are ill suited to building multi-company extranets (1) or any situation that extends across organizational boundaries or where there is unbalanced trust between end points. (1) Jim Slaby, Giga Information Group Why VPNs and Extranets Don't Mix According to Giga Information Group, the reasons for VPNs' extranet failings are more operational than Read More

Information/Internet Appliances


Information appliances, also called Internet or PC appliances, are a new market that appeal to those customers who want to reduce their desktop hardware expenditures. What are they, who makes them, and what do you get for your money?

dial up internet service  $99/$199[See Note] plus a dial-up fee ($21.95-$26.95 per month). It has additional limitations, such as dial-up being the only access method. For the consumer (i.e., home user) only wanting to surf the 'Net, this may be enough, and the price is extremely attractive. However, we feel this is not a viable long-term strategy, and expect that Netpliance will enjoy about 12-18 months of independence before losing market share to one of the big players, or getting bought. [Note: Netpliance recently changed the Read More

Delivering Superior Customer Service through Multiple Channels


Find out In the Aberdeen executive survey report, Multi-Channel Service Delivery.

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Field Service Management (FSM)


Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system.

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Generating Revenue from Service


A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink existing operational mechanisms.

dial up internet service  Revenue from Service Introduction Service, generating revenue is a concept not normally considered. The normal assumption is that service, at best, can become more efficient and thereby save money and reduce costs. Applying the real concept of Customer Relationship Management (CRM) allows the possibility of a profitable service organization as not only feasible but expected. CRM is designed to provide a single view of the business, in other words the customer doesn't identify one person, or Read More

Understanding Reverse Logistics in Field Service Management


This white paper defines reverse logistics as it relates to aftermarket service, describes how it differs from forward logistics, and then discusses the difficulties inherent in selecting and using enterprise software to facilitate reverse logistics and repair processes including warranty repair, original equipment manufacturer (OEM) repair and handling return material authorizations (RMAs) from distributors. Download the paper.

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Market Landscape Report: Field Service Management


If you have a mobile, customer-facing workforce, you need field service management (FSM) software. An FSM solution provides essential functionality—from planning and scheduling to work order management, to customer engagement—that’s missing from most ERP and CRM systems. Get a comprehensive overview of the FSM space, and learn about key functionality, major vendors, and the latest market trends in this market landscape report.

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Moving to Self-Service Business Intelligence


Learn how in the Forrester report Why and How Enterprises are Moving to Self-service Business Intelligence.

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DSL Ltd. Selects IFS for Service Management


DSL Ltd., a Canadian commercial food service and restaurant equipment distributor and service provider has chosen IFS Field Service Management and IFS Mobile Workforce Management, components of IFS’ Enterprise Service Management offering to enhance its service business, increase inventory availability while reducing expenses, and optimize customer equipment maintenance.

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Web Self-Service


This white paper introduces customer self-service and how using Surado Web Self-Service can increase customer satisfaction, reduce costs, and increase return on investments (ROI). The key is to understand your customer, your products and services, and the tools available to deliver service to maximize customer satisfaction and reduce customer service costs. This paper will discuss the various self-service options available, how to utilize best practices, delivery technology and how customer self-service is tied to the "big picture" of customer relationship management (CRM).

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Service Performance Insight


Service Performance Insight (SPI Research) provides research, consulting, training, and business planning to professional service organizations (PSOs).

dial up internet service   Read More

Zef Scientific Selects IFS Enterprise Service Management


IFS has announced that Zef Scientific, Inc., a multi-vendor service provider for high-performance liquid chromatography؎mass spectrometry (HPLC-MS) systems used in the pharmaceutical, biotechnology, chemical, and environmental industries, has chosen IFS Enterprise Service Management software to manage productivity for its growing business.

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