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Why Are CRM and Analytics Intrinsically Connected?
The new metrics of customer profitability, lifetime value, and wallet share are needed to supplement the traditional metrics of market share and penetration

dictionary 6th garde  business objectives. The APICS Dictionary describes CRM as a marketing philosophy where information is analyzed to provide marketing and sales with the necessary information to service customers' existing and potential needs. Thus, along with account management, catalog, and order entry, major commercial CRM software application areas include customer service and support (CSS), call centers, sales force automation (SFA), and marketing automation (MA). Of these, that latter two areas, SFA and MA best Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » dictionary 6th garde


HP: Why Not Just Call It “e-Vectra.com”?
HP succumbing to the trend for simple, sealed case PC’s, will release the e-Vectra in April. E-look before you e-leap.

dictionary 6th garde  for the workplace. The dictionary-sized computer tower features a new look and weighs just under 8 pounds, making it about 75 percent smaller than traditional commercial desktop PCs, according to HP officials in Palo Alto, Calif. Prices for the e-Vectra start at $549. In recent years, Intel Corp. [NASDAQ:INTC] and Microsoft Corp. [NASDAQ:MSFT] have urged manufacturers to develop more attractive computer systems free of legacy technology, touting instead a greater reliance on USB (Universal Serial Bus) Read More...
To SaaS or Not, Is That a Question? - SaaSy Discussions (Part II)
Wow, how time flies and how many things have happened in the market these days to distract a market observer! Namely, only over a year after my SaaSy Discusions

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Enterprise Applications--The Genesis and Future, Revisited Part Six: Looking to the Future
Unless all the functional modules have access to and use the same data in near real-time, unless all processes are fully integrated (so that, for example a

dictionary 6th garde  McGraw-Hill Trade, 2002 APICS Dictionary ; 10th Edition Read More...
Let the (Excess) Inventory Flow!
Because companies focus primarily on new product development and promotion, the problem of excess and obsolete inventory, once addressed, often leads to both

dictionary 6th garde  with carrying costs. APICS Dictionary (formerly standing for American Production and Inventory Control Society , but recently renamed the Association for Operations Management ) defines carrying cost as follows: The cost of holding inventory, usually defined as a percentage of the dollar value of inventory per unit of time (generally one year). Carrying cost depends mainly on the cost of capital invested as well as such costs of maintaining the inventory as taxes (based on the value of inventory on hand Read More...
American Software - A Tacit Avant-Garde?
Throughout June, American Software, Inc. continued to announce additional functions that broaden the scope of its e-intelliprise application suite. It also

dictionary 6th garde  business intelligence,document scanning services,dashboard software,kpi software,paperless office software,erp products,software development companies,portal software,balanced scorecard software,erp software companies,supply chain software,document imaging software,erp comparison,performance management software,performance dashboards Read More...
Informix XML’s Its Metadata Transport Layer
Informix® Corporation, has announced an XML Document Type Definition (DTD) for Extraction, Transformation, and Transport (ETT) of metadata. The DTD is designed

dictionary 6th garde  required to comprise the dictionary used by different XML applications to communicate with each other. Informix is committed to providing our customers with leading data management capabilities, said Mikael Wipperfeld, vice president of marketing at Informix Corporation. Our goal is to eliminate the problem of disconnected metadata environments. By supporting XML as a standard metadata schema, we are giving our customers the ability to combine best-of-breed tools across the enterprise, providing Read More...
Has KANA Gotten Its Mojo Back? - Part 1
In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service

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Enterprise Applications--The Genesis and Future, Revisited Part Four: Another Step in ERP Evolution
Within recent years, enterprise resource planning (ERP) has been redefined as a platform for enabling collaborative e-business globally. Originally focused on

dictionary 6th garde  Supply Chain ). APICS Dictionary , the 10th Edition defines SCM as The design, planning, execution, control, and monitoring of supply chain activities with the objective of creating net value, building a competitive infrastructure, leveraging worldwide logistics, synchronizing supply with demand, and measuring performance globally. In other words, at a high level, the SCM software scope could be segmented into supply chain planning (SCP) and supply chain execution (SCE) , while strategic sourcing, Read More...
Employee Web Use and Misuse: Companies, Their Employees, and the Internet
The Internet creates new opportunities for mischief—and new challenges for managers. How do you balance individual access with the overall good of the business?

dictionary 6th garde  Web Use and Misuse: Companies, Their Employees, and the Internet Employee Web Use and Misuse : Companies, their employees and the Internet If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. MessageLabs, now part of Symantec, provides a range of managed services to protect, control, encrypt and archive electronic communications. Listed as a leader in the Gartner Magic Quadrant and many other analyst reports, and with more than Read More...
Getting a More Exact Picture of, Well, Exact Software Americas - Part 1
In the early and mid-2000s, I had a fairly close relationship with Exact Americas (at that time called Exact North America). As a result, there were two in

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Informatica Morphs into Enterprise Decision Support Vendor
Informatica Corporation, long an established vendor in the Extract/Transform/Load (ETL) market space, has morphed themselves into a vendor of solutions for the

dictionary 6th garde  stored in a Data Dictionary. Schema: The definition of an entire database. It defines the structure and the type of contents that each data element within the structure can contain. Schemas are often developed with modeling tools such as Platinum/CA Erwin and then the SQL Data Definition Language (DDL) is generated from the tool and applied to the database to instantiate the schema (create the physical database from the logical model). ERD: (Entity Relationship Diagram) A database model that describes Read More...
Enterprise Applications--The Genesis and Future, Revisited Part One: 1960s--Pre-Computer Era
Knowing the history and evolution of enterprise applications is essential to understanding their current use and future developments. Each step in the evolution

dictionary 6th garde  McGraw-Hill Trade, 2002 APICS Dictionary ; 10th Edition Read More...
The Importance of Plant-level Systems
The information technology (IT) environment in manufacturing is facing a dramatic change. Traditional systems must evolve to support near real time

dictionary 6th garde  plant mangement,enterprise resource planning,ERP,quality assurace,manufacturing execution systems,MES,online transaction processing,OLAP Read More...
The Theory of Constraints Enters the Lean Manufacturing Arena
Lean principles are difficult to employ in complex environments, but materials requirement planning has well-known limitations. The theory of constraints, which

dictionary 6th garde  throughput. In the APICS Dictionary, TOC is defined as A management philosophy developed by Dr. Eliyahu M. Goldratt that can be viewed as three separate but interrelated areas—logistics, performance measurement, and logical thinking. Logistics include drum-buffer-rope (DBR) scheduling, buffer management, and VAT analysis [a procedure for determining the general flow of parts and products from raw materials to finished products]. Performance measurement includes throughput, inventory and operating Read More...

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