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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 difference between sap peoplesoft crm


Welcome to the CRM Mid-Market Abyss-PeopleSoft
As the market shifts from sophisticated enterprise CRM implementations to the more competitive and overcrowded mid-market-large enterprise vendors tend to step

difference between sap peoplesoft crm  clear understanding of the difference between these organizations and large enterprises. The processes embedded in good SME CRM software applications have to be flexible enough to recognize constantly shifting roles and responsibilities. Often to be able to use CRM functionalities, mid-sized companies have to shift how they do business. Traditionally the SME market was catered to by vendors like Onyx , Epicor , SalesLogix , J.D. Edwards , FirstWave , Frontrange (Goldmine) , Maximizer , etc. These vendors

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Incentive and Compensation Management

Enterprise incentive management (EIM) and employee compensation management sit between HR, CRM, Accounting, and sales force automation. These applications help sales executives gain perspective on sales performance, business operations, and manage compensation programs. EIM solutions are used to improve sales strategies. 

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Customization Drives Complexity - Why It's Hard to Design, Sell, and Produce "Simple" Products


It seems counterintuitive, but the process of selling, designing, and producing what appear to be "simple" products becomes surprisingly complex when manufacturers introduce high levels of customization. How can manufacturers of configured products address this complexity to streamline their processes, reduce cost and increase customer responsiveness?

difference between sap peoplesoft crm  but make a significant difference in the production processes, bills of material, and associated production costs. Because of the impact of customization on the sales, pricing, and production processes, a simple product becomes complex. Simple Is Complex in a Different Way Few people will argue that designing an automobile is a simple process. For the most part, however, the design is completed before the first car is produced. On the other hand, the design for highly customized products can't be Read More

Oracle Further Orchestrates Its SOA Forays Part Four: SOA and Web Services


The battle for the dominance in service-oriented architecture (SOA) and Web services has nonetheless so far largely been a war of words without the clear winner yet (and not any time soon), as many underlying Internet-based standards have emerged only recently.

difference between sap peoplesoft crm  standards will be the difference between the less successful common object request broker architecture (CORBA), which was designed to enable pieces of programs (objects) to communicate regardless of the language or platform they were in, and Web services. Additionally, Web services can wrap around virtually any type of existing business functionality. Furthermore, they tend to be simpler in their nature, partly owing to Web service's adoption of collaborative Internet standards. They also tend to be Read More

Rewrite or Wrap-Around Old Software? Part Two: Extending to the Web and Challenges


Product functionality still quite matters, and while it is important for enterprise applications providers to implement the latest computer science "quantum leap", there is no guaranteed correlation between first-to-market and the ultimate success in the market (in fact, based on many experiences, one could even argue that the correlation might be inverse).

difference between sap peoplesoft crm  to make a huge difference in whether one is able to provide these new capabilities or not, and how quickly, easily, and therefore, inexpensively one can do so. Still, Intuitive will have to carefully introduce the remaining pure .NET software components into Intuitive ERP through the normal sequence of upgrade releases, whereby the current customer base would gradually migrate to .NET as the Intuitive ERP product will gradually be transformed to pure .NET. The transformation, which entails converting or Read More

SSA GT to EXE-cute (Yet) Another Acquisition Part Three: Impact on SSA GT


Even in the cases where the company has been showing close attention to its customers' wish lists, its crucial tenet of operation is profitability and setting realistic goals. The return on investment (ROI) justification works for the vendor, particularly when its CEO has a strong accounting background. It does not appear very realistic to expect the equitably due attention to over a dozen products, though, as only the enhancements that will result in marketing value to SSA GT will pass.

difference between sap peoplesoft crm  to adapt to the difference in process flows on a particular order-by-order and customer-by-customer basis. The ability of the tool to support workflow throughput during the execution cycle, including record locking as activities progress up the value chain, is particularly beneficial to organizations requiring the ability to manage and automate the SCE process across multiple organizations. Thus, although EXE has made notable strides to bridge the gap between SCP and SCE, it is still far from a true Read More

Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+


Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based on a real-life CRM selection project, but I have modified some of the data in order to respect confidentiality agreements still in place. To put myself in the user’s shoes, here’s how I answered the CRM Evaluation Center

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Exactus CRM


EXACTUS CRM is comprised of integrated sales, marketing, and customer service modules. Its features include sales, marketing, and customer service functionality, as well as potential customer and opportunity management, and marketing campaigns lists. It also offers complete customer history overviews, automated event management, and search functionality within a knowledge base.  

difference between sap peoplesoft crm  exactus crm,exactus software,palm crm,customer service software,crm tools,crm 3.0,sales crm software,analytical crm Read More

How to Choose a Hosted CRM Application for SMBs


While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer service, providing front-to-back-office integration has become a clear differentiator for small to medium businesses (SMBs). Read this white paper—which includes a handy table of evaluation criteria—to find out how to select the right hosted CRM software for you.

difference between sap peoplesoft crm  to Choose a Hosted CRM Application for SMBs How to Choose a Hosted CRM Application for SMBs If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. NetSuite CRM+ offers powerful customer relationship management (CRM) with sales force and marketing automation, built-in order management, customer service and support, incentive compensation management and analytics. Source : NetSuite Resources Related to How to Choose a Hosted CRM Application Read More

Ebix CRM


Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital client information in a new way. With its very first solutions, Ebix CRM pushed the envelope of contact management to include customer service and policy and investment tracking – all from a financial services industry perspective.

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Zoho Advances Its CRM Solution with Zoho CRM Document Library


Zoho has announced the Zoho CRM Document Library—an application that allows sales teams to share sales collateral, materials, proposals, and other relevant material. The tool is integrated with Zoho CRM, allowing users to access documents from within Zoho while avoiding the use of external document management systems such as Zoho Docs or Google docs. Furthermore, Zoho CRM Document

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The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

difference between sap peoplesoft crm  Lexicon of CRM - Part 3: From R to Z The Lexicon of CRM Part 3: From R to Z R. Garland - November 2, 2001 The Lexicon is divided into three parts, this being the second of three. This third section covers the alphabet from R to Z. For A to I, see Part One . For J to Q, see Part Two . R  RDBMS - Relational DataBase Management System . The typical, standard database, with both data models, data definitions, and data storage capabilities. Examples include Oracle's 9i database, Microsoft's SQLServer 2000, Read More

SAP Eliminates Extra Clicks for End Users with SAP ERP Human Capital Management (SAP ERP HCM)


Today, at the HR Tech Europe Conference @ Expo 2012, SAP announced the availability of a package of user experience enhancements for the SAP ERP Human Capital Management (SAP ERP HCM) solution. According to the press release the user experience capabilities of the product have been advanced. The SAP ERP HCM solution allows for automatic reminders, alerts, and key performance

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Pivotal CRM : CRM for Financial and Insurance Markets Competitor Analysis Report


This CRM knowledge base supports specialized criteria for groups engaged in the financial and insurance markets. In addition to many of the regular CRM features, the knowledge base has a range of criteria for policy tracking, agency management, investment tracking, and other areas of concern to professional service automation (PSA) groups.

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The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties


The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization options across a variety of large-scale CRM instances. Based on years of research and development expertise, this approach lends itself not only to regulatory compliance and reporting solutions but also to ease of use, maintainability, and security. Find out how.

difference between sap peoplesoft crm  Slalom Consulting,crm,customer relationship management,regulatory compliance,web crm,crm customer,crm system,free crm,management reporting,online crm,siebel crm,web based crm,crm service,crm application,crm customer relationship Read More

CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part Two: Using A Knowledge Base To Reduce The Time, Risk And Cost Of A CRM Selection


Using a knowledge base in the selection process can reduce the time, risk and cost of procuring technology. Well constructed knowledge bases that are used in a tested selection methodology reduce the RFI process from months to weeks, eliminate data quality issues and allow an apples to apples comparison of vendor offerings.

difference between sap peoplesoft crm  Ranking, scoring and quantifying differences between vendors requires decision support software specifically designed analyze rated data. To illustrate the value of knowledge base assisted selections we will compare the results of three vendors in TEC's knowledge base. This is Part Two of a two-part tutorial on CRM selection. Part One detailed the challenges faced by companies when selecting a CRM solution. TEC's CRM Knowledge Base The criteria in the knowledge base are organized in a hierarchy. The CRM Read More