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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 difference between sugarcrm and vtiger


Sales Force Automation Buyer’s Guide
No matter how effective your sales staff is, there’s always room to boost efficiency and increase sales. But how you go about doing so may be a point of

difference between sugarcrm and vtiger  to remember that the difference between good support and bad support can be due to cultural mismatches between the vendor and customer. Some organizations want to get help over the phone, others over email. Some organizations have different expectations of response times. Some vendors simply don't provide support at the proper level of sophistication for the company size that they are targeting. In our study, two-thirds of the respondents were satisfied with the support they received - but a full

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Incentive and Compensation Management

Enterprise incentive management (EIM) and employee compensation management sit between HR, CRM, Accounting, and sales force automation. These applications help sales executives gain perspective on sales performance, business operations, and manage compensation programs. EIM solutions are used to improve sales strategies. 

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Paycom


Paycom helps businesses streamline their employment processes from recruiting and hiring through termination or retirement and everything in between. For payroll and HR users, we eliminate redundant data entry and the integration of multiple systems by operating from a single database where employee information is entered one time and populated throughout the system. 

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Key Tenets of World-class Search and Knowledge Management for Customer Service


The critical difference between industry leaders and laggards is a focus on the consumer experience. Search is a fundamental bridge between an enterprise and its stakeholders, and the quality of the search experience is a core driver of experiential perceptions. Delivering a powerful search experience builds a brand perceived as responsive, empathetic, and knowledgeable. Sounds good, right? So where do you start?

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How Do You Choose between SAP and Oracle? Run Them Side by Side


Ansell Limited, an Australia-based global manufacturer of protection solutions, announced that its European, Middle East, and African operations went live with SAP enterprise resource planning (ERP) software two weeks ago. The company pointed out that although it’s too early to claim a full success, the first results are definitely pretty optimistic. For anyone who follows ERP selection news, this announcement is nothing unusual. However, the context is surprising.

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Manhattan Partnership With E3, MarketMAX Strikes Compromise


Manhattan Associates has struck a deal with E3 Corporation and MarketMAX that symbolizes the eternal struggle between best-of-breed and ERP vendors.

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Realize the Benefits of Design, Operate, Maintain Thinking Today


The key to plant efficiency and profitability is open communication between those who design industrial facilities and those who operate and maintain them. Communication between these entities has long been lacking, however. Companies that use design, operate, and maintain (DOM) concepts can facilitate and standardize their proactive approaches to this open communication—whether collaboration takes place internally, or with outside designers. Learn more now.

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How to Reclaim Your E-mail Using Whitelists


This guide explores what a whitelist is, the distinction between sender source whitelists and sender address whitelists, the characteristics of a good whitelist, the role of the user in managing a whitelist, and finally the role of the IT administrator in the whitelist management process.

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LEAN OPINION POLL: Are Lean Concepts and ERP Systems Still Antagonists?


It’s been many years since this question of compatibility between lean practices and enterprise resource planning (ERP) was rigorously discussed and brought many controversial and opposite opinions to the table. Can these two work well together, or do they have no place in each other’s space? It seems like even after all this time—and discussion—the jury is still out the final verdict. The answer

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Bridging the Reality Gap Between Planning and Execution Part One: The Problem


At sites where both planning and execution modules are stand-alone implementations, neither deliver enough benefit because there are almost always manual connections and processes between these two crucial supply chain management (SCM) areas. Yet, planning and execution in the supply chain are slowly but surely converging because no plan is useful if it cannot be executed.

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Virtech International (Proprietary) Limited


Providing the bridge between key business requirements and financial information technology capability and deployment to deliver the competitive edge

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Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2


In part one of my interview with Martin Schneider, Senior Director of Communications at SugarCRM, we discussed the history of SugarCRM and the open source customer relationship management (CRM) space. Part 2 describes SugarCRM’s approach to development, their partner ecosystem, and how social media has changed CRM.Q: About development—most of it is done by your team of programmers

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