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Improving Business Efficiency with Digital Dashboards
As more business processes exist in an electronic universe, the need to manage the IT services that enable these processes increases. Business service

digital universe  Business Efficiency with Digital Dashboards The Business Value of Business Service Management If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Compuware Acquires Proxima Technology. In January 2007, Compuware acquired Proxima Technology. Demonstrating the business value of IT services and investments to appropriate stakeholders can be a difficult task for IT operation leaders. The misalignment between IT and the business makes Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » digital universe


Reporting Value of IT Services with Balanced Scorecards
A balanced scorecard is a measurement system for management that provides real insight into the status of a business or some part of it. Developed by Kaplan and

digital universe  the business. Although a digital dashboard provides a valuable means of communicating IT application service levels with operational business managers, its value is greatly increased when it is part of an overall service improvement program that allows practitioners to measure service, identify problem areas, and help find the best way of removing defects from an IT service - defects that currently inhibit business success. When armed with the dashboard, operational business managers are equipped to deal Read More...
Fault Meets Performance -- Comprehensive Infrastructure Management Part 1: The Problem
Customers, suppliers, partners and other business needs dominate IT decision making, so when these business partners complain about slow applications or

digital universe  His experience also includes Digital Equipment Corp., where he led the company's first TCP/IP deployment. Fred has taught computer science, statistics and survey research courses at the University of Connecticut, Boston College and Boston University. He frequently speaks at leading networking industry forums, including Networld+Interop, COMDEX, COMNET, the Federal Computer Conference and DECUS, as well as two keynote engagements in France: Network Developments and IEEE International Conference on Read More...
The 2006 ECM West Conference: A Trial from AIIM
The Association for Information and Image Management recently held a conference to educate organizations on the latest content and information management

digital universe  within ECM, such as digital imaging, digital asset management, and storage and preservation of content. As the market for vendors' full ECM suite offerings is consolidating, vendors need to be able to distinguish themselves through these niche areas. Best-of-breed solutions are emerging in the market. These viable niche players such as Kofax , docHarbor or Crownpeak can join efforts to provide all the ECM functionality clients will need to compete with such giants as EMC/Documentum , IBM/FileNet , and Read More...
Lessons Learned on the Inca Trail
Peru, a country with a glorious past and an uncertain future, stands at the crossroads. The inability to attract significant trade or investment due to the

digital universe  of both physical and digital highways to ensure mobility of people, products and information. Embrace technology—the skills of the artisans can be harnessed, moving from producers of trinkets for tourists to producers of global consumer goods. Open the gateways—the long Peruvian coastline provides access to rich markets in the Asia Pacific region—create incentives for global traders to embrace these shores. Peru stands at the cross road between the past and the future—perhaps the road ahead is a Read More...
TEC Product Review: Omnivex Moxie
TEC business intelligence and data management analyst Jorge García profiles Omnivex Moxie, a powerful digital signage software solution designed for business

digital universe  Omnivex Moxie, a powerful digital signage software solution designed for business environments where content serves not only to engage and inform, but also to provide guidance, facilitate knowledge sharing, and, most importantly, enhance decision making. Read More...
Putman Media, Inc.
Putman Media is a business-to-business media firm. The company publishes print magazines and digital media.

digital universe  publishes print magazines and digital media. Read More...
Moxie
Omnivex Moxie is a complete software solution designed for managing digital signage networks and able to handle rich content, high-resolution media, real

digital universe  solution designed for managing digital signage networks and able to handle rich content, high-resolution media, real-time information and have the intelligence to automatically react to dynamic data and external conditions. It is built on Microsoft Windows technology and does not require any proprietary hardware or software to display and manage the sophisticated content you expect it to display.Manage - Manage every aspect of your digital signage network from one applicationCreate - Combine an Read More...
Why Demandware Is Out in Front in the Digital Commerce Sector
Whether you call it e-commerce, e-retailing, digital commerce, or something else entirely, there is a veritable revolution going on in the internet commerce

digital universe  in Front in the Digital Commerce Sector Whether you call it e-commerce, e-retailing, digital commerce, or something else entirely, there is a veritable revolution going on in the internet commerce space. While consumers continue to seek and expect near-perfection in the digital commerce experience, vendors have been struggling to deliver what should be a seamless experience across channels. Demandware has been particularly assertive about tackling this, developing from a SaaS newcomer in 2004 into a leadi Read More...
Spiral16 Platform
Spiral16 monitors, measures, and analyzes digital content, seeking the most relevant online information related to specific areas of interest for its clients

digital universe  monitors, measures, and analyzes digital content, seeking the most relevant online information related to specific areas of interest for its clients. Spiral16 offers a Web-based social media research platform to listen, measure, and visualize the online presence of a company's brand, competitor, industry, or market. Read More...
A Step-by-step Guide to Securing Your MS IIS Web Server with a Digital Certificate
You have a Microsoft Internet Information Services (MS IIS) web server. But what about your digital certificate solution? Learn how to test, purchase, install

digital universe  Web Server with a Digital Certificate You have a Microsoft Internet Information Services (MS IIS) web server. But what about your digital certificate solution? Learn how to test, purchase, install, and use a digital certificate from thawte with your MS IIS, and ensure efficient management of encryption keys and digital certificates with best practices. Learn how you can address online security issues to build the confidence of your customers. Read More...
Everything You Need to Know About Digital Marketing
Digital marketing involves using your Web site and associated marketing tools to promote your business online. You can learn some basic skills in both search

digital universe  Need to Know About Digital Marketing Digital marketing involves using your Web site and associated marketing tools to promote your business online. You can learn some basic skills in both search engine optimization (SEO) and search engine marketing. But for optimal results, you’re advised to consult a professional, who can provide you with insight into what SEO services should entail, allowing you to make an informed decision when selecting a supplier. Read More...
Customer Communication: Managing the Digital Deluge
As with all things, there’s a good side and a bad side—the Internet is no different. Although it improves communication between businesses and customers, it can

digital universe  Communication: Managing the Digital Deluge As with all things, there’s a good side and a bad side—the Internet is no different. Although it improves communication between businesses and customers, it can also overwhelm customers that are bombarded with marketing e-mails on a daily basis. Customers want more convenient contact channels. Smart companies understand this and are responding by adopting a multichannel approach to customer relationship management (CRM). Read More...
Enterprise Marketing Management (EMM) RFI/RFP Template
Marketing Automation, Resource Management, Digital Asset Management, Financial Management, Reporting and Analysis, Configuration Points, Integration Points

digital universe  Marketing Automation, Resource Management, Digital Asset Management, Financial Management, Reporting and Analysis, Configuration Points, Integration Points, Platforms, Security, Administration, Lead Management, E-mail Marketing, Product Technology, and Support Read More...
The Digital Competitive Advantage: There’s More to E-mail than E-mail
How does your company approach direct mail? Do you just randomly send the same package to everyone on your list, without regard for past behavior or purchase

digital universe  Digital Competitive Advantage: There’s More to E-mail than E-mail How does your company approach direct mail? Do you just randomly send the same package to everyone on your list, without regard for past behavior or purchase models? Probably not—so why is it that when it comes to e-mail marketing, many companies apply an entirely different standard? Don’t waste your time and your customers’—use information about their online activities to get a better customer view and increase revenues. Read More...
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