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Battle Booty from Oracle's Victory Over PeopleSoft
Through the PeopleSoft acquisition, Oracle hereby gains a new customer base, increased market share, expertise, immediate recurring revenue sources, and new and

diplomatic note  take a lot of diplomatic customer management and savvy engineering. After all, when offered a rival database company, Informix , in the late 1990s, Oracle's CEO reportedly said there is no point in spending money on acquiring a company whose customers know it is going nowhere; instead, one should spend to acquiring the customer base. Yet, for Oracle the trouble may lie in that these users have shunned Oracle's applications in the past in favor of PeopleSoft or J.D. Edwards . In other words, if these Read More

Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » diplomatic note


2008 Software Re
A new year is upon us and with that, the word “resolution” comes to mind...res-o-l-u-tion – [rez-uh-loo-shun n] - noun 1. a resolve or determination: to

diplomatic note  business sense to be diplomatic and professional. You never know when you might require a vendor’s services in the future (or meet them in an awkward social setting). So don’t assume they’ll be pleased as spiked punch if you figure that not sending them any response is adequate rejection. If you don’t call—or, better yet, send an official letter—to tell them why they didn’t make the cut, they’ll probably call you. And it won’t be to chat about what a nice holiday you had. In spite of Read More
Frankie Does ERP, Part 1
[Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request

diplomatic note   Read More
The
During the course of product evaluations for a customer, the Technology Evaluation Center has uncovered a potential security hole in SAP R/3's three-tier

diplomatic note  S in SAP Doesn't Stand for Security (that goes for PeopleSoft too) Event Summary During the course of product evaluations for a customer, the Technology Evaluation Center has uncovered a potential security hole in SAP R/3's three-tier architecture. SAP has revealed that it expects the database or third party products to handle security between the application server and the database server. If the client does not take these extra measures, the master password for the SAP database instance travels Read More
Baan And SSA GT Merge To Form A Mid-Market Empire With An ''Iron Side'' Part Two: Market Impact On Baan
Baan is now in a much better company, one that is solely dedicated to the enterprise applications business. In addition to Baan being in a better shape and

diplomatic note  And SSA GT Merge To Form A Mid-Market Empire With An ''Iron Side'' Part Two: Market Impact On Baan Event Summary Baan, once one of the leading independent providers of enterprise application solutions for industrial enterprises, and subsequently part Invensys plc. (London Stock Exchange: ISYS), was sold on June 3 to an investment group consisting of Cerberus Capital Management, L.P. and General Atlantic Partners, LLC , two of the world's leading private investment firms. Backed by nearly USD $14 Read More
SAP Lowers Revenue Expectations
Business applications vendor PeopleSoft took aim at the customer relationship management (CRM) market on October 11 as it announced plans to buy Vantive, a

diplomatic note  Lowers Revenue Expectations Event Summary Enterprise resource planning vendor SAP announced on October 13 that it anticipates its 1999 revenues to be lower than initially expected. Following an analysis of third-quarter results, to be announced next week, SAP's board of directors said it abandoned expectations of a 20% to 25% increase in revenue and improved pretax profit margin of up to 1 percentage point. SAP's board said it is still hopeful the company can achieve revenue growth of between 15% and Read More
Workforce Analytics - A Blend of Business Intelligence and Human Resources
In a previous blog post, I described how artificial intelligence (AI) can help human resources (HR) in the recruiting process. It is interesting to note that

diplomatic note  Analytics - A Blend of Business Intelligence and Human Resources In a previous blog post , I described how artificial intelligence (AI) can help human resources (HR) in the recruiting process. It is interesting to note that almost half of the people who took our poll would use AI—but not extensively. Besides being used for recruiting purposes, AI is used more and more in workforce management. By combining business intelligence (BI) with HR processes, business performance management (BPM) for HR Read More
ERP Selection Facts and Figures Case Study - Part 2: Qualitative Assessments and Analysis
This is part two of a note describing an opportunity TEC had to evaluate and compare the four top ERP vendors for a client. Each vendor’s offering differed in

diplomatic note  Selection Facts and Figures Case Study - Part 2: Qualitative Assessments and Analysis ERP Selection Facts and Figures Case Study Overview of the Selection  A mid-market Engineer-to-Order manufacturer in the aerospace and defense sector retained the services of TEC to help select an Enterprise Resource Planning System. This system is intended to replace disparate applications that lacked the functionality and integration to support the company's Lean Manufacturing initiatives. The Scripted Scenarios Read More
TurtleSpice ERP! (Week 2)
The story so far: Mike Chelonia, TurtleSpice’s comptroller, has been tasked to select an ERP system by his CFO. When we asked you what you thought Mike should

diplomatic note  ERP! (Week 2) The story so far : Mike Chelonia, TurtleSpice’s comptroller, has been tasked to select an ERP system by his CFO . When we asked you what you thought Mike should do next, you voted overwhelmingly in favor of this option: Start learning more about ERP solutions, success stories, failures, and organizational requirements for deploying an ERP solution. Thanks to the (anonymous) reader who submitted this! Don't forget, you decide what happens next to Mike Chelonia. Cast your vote at Read More
ERP Selection Facts and Figures Case Study Part 1: Business Model Scenarios
During a recent Enterprise Resource Planning selection engagement with a large aerospace and defense manufacturer TEC had the opportunity to evaluate and

diplomatic note  Selection Facts and Figures Case Study Part 1: Business Model Scenarios ERP Selection Facts and Figures Case Study Overview of the Selection  A mid-market Engineer-to-Order manufacturer in the aerospace and defense sector retained the services of TEC to help select an Enterprise Resource Planning System. This system is intended to replace disparate applications that lacked the functionality and integration to support the company's Lean Manufacturing initiatives. One of the most important steps in Read More
Research Note: Oracle Business Accelerators
Oracle Business Accelerators are pre-built configurators and guidelines designed to reduce the time, cost, and risk of implementing Oracle applications. When

diplomatic note  oracle business accelerators,application for business,business to business applications,applications for business,what are business applications,obiee,oracle application server,oracle developer,oracle applications,e business company,jd edwards,oracle e,e business companies,oracle services,software for oracle Read More
Managing Customer Returns and RMAs Using Microsoft Dynamics AX
Returned material authorization (RMA) built on sales order functionality, such as that used by Microsoft Dynamics AX, can drastically simplify RMA processes.

diplomatic note  Customer Returns and RMAs Using Microsoft Dynamics AX Microsoft Dynamics AX provides simple, straightforward solution approaches for managing customer returns and returned material authorization (RMAs). In particular, Dynamics AX employs the standard functionality for sales orders to support most RMA variations, thereby making it easier to implement for users already familiar with sales order processing. This second part of a two-part article explains how Dynamics AX supports variations in RMA Read More
Case Study: Note Printing Australia


diplomatic note  Study: Note Printing Australia Read More
A Product Note: Attensity and the Voice of the Customer
Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge

diplomatic note  customer experience management software,customer service experience,cem software,customer experience,customer intelligence,customer experience solutions,customer experience software,customer experience manager,customer relationship management,customer satisfaction,customer loyalty,customer satisfaction survey,customer relations,customer experience strategy,customer feedback Read More
xTuple Ends 2012 on a High Note
In the final days of 2012, xTuple, a commercial open source enterprise resource planning (ERP) company that works with a global community of tens of thousands

diplomatic note  Ends 2012 on a High Note In the final days of 2012, xTuple , a commercial open source enterprise resource planning (ERP) company that works with a global community of tens of thousands of professional users,  reported its second consecutive record quarter of sales for 2012 . Due to a surge of new customers in manufacturing and distribution, revenue was reportedly up 74 percent over the third quarter last year—and sales in the first three quarters of 2012 were up 59 percent overall from the same Read More

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