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Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » direct access for customer representatives to the back end software package for billing information


SaaS Buyer''s Guide for Wholesale and Distribution
SaaS, despite its phenomenal popularity, is certainly not one-size-fits-all. You need to consider decision criteria such as fit, return on investment, and risk.

direct access for customer representatives to the back end software package for billing information  marketing department can indeed direct a campaign at those customers who bought and enjoyed their previous product—and paid their bills on time. Is a modular ERP application any different than my current stand-alone applications today? The beauty of an ERP application is that it is a suite that all works together—without this capability, you can''t have seamless business processes. Modularity comes to play mainly in how you purchase and implement your ERP system. You may not need all applications at Read More
TEC''s Mid-market ERP-Distribution Buyer’s Guide
Midsize manufacturers and distributors now have access to an array of powerful software solutions that simply weren’t available before. But with so many choices

direct access for customer representatives to the back end software package for billing information  shipped over 300. Rugs Direct has also seen a reduced burden on its customer service center by developing a frontend customer service and POS interface to provide staff with access to all mission critical information from one screen. With Epicor for Distribution, we are able to provide a high level of order detail and tracking which has significantly reduced the number of calls from customers and suppliers on order status, said Kremer. This translates to a significant cost savings as well as Read More
Enterprises Reap Rewards of Modernizing Their ERP Systems
With increased mergers and acquisitions at the global level, organizations have started recognizing the benefits of upgrading to a modern enterprise resource

direct access for customer representatives to the back end software package for billing information  ERP system has a direct correlation to whether it will get used extensively. And one gets better results when a system is heavily utilized. The economy of scale from mass adoption is the only way to measure the success of an IT project. Similarly, the IT department now needs to step up to the plate to ensure that its ERP system - once upgraded - will function properly to meet the 24 x 7 requirements of today''s digital marketplace by preventing any unscheduled downtime. Historically, applications Read More
Sage Saleslogix Guidebook
If you’ve already implemented Sage Saleslogix for your customer relationship management (CRM) process and CRM analytics needs, this guidebook can help you

direct access for customer representatives to the back end software package for billing information  field sales personnel with direct access through SalesLogix. Another company used SalesLogix to automate the delivery of materials lists to suppliers based on deals closed in the system, streamlining supplier communications and reducing opportunities for error. Automate lead distribution and other tasks Automating lead generation distribution and other tasks using SalesLogix can enable companies to accelerate the customer acquisition process, increase sales and marketing productivity, and build stronger Read More
Design Anywhere: Maximizing the Global Opportunity, Minimizing the IP Risk
Design globalization—and the access it provides to new markets, talents, and resources around the world—offers many opportunities to manufacturers today

direct access for customer representatives to the back end software package for billing information  Anywhere: Maximizing the Global Opportunity, Minimizing the IP Risk Design globalization—and the access it provides to new markets, talents, and resources around the world—offers many opportunities to manufacturers today. Tapping into this growing network of suppliers and partners does bring risks and challenges. You can achieve best-in-class performance in a global design environment and achieve greater profitability. Find out the product design strategies of best-in-class manufacturers. Read More
CARL Software
Founded in 1985, CARL Software specializes in computerized maintenance management systems (CMMSs) and enterprise asset management (EAM) software. The company is

direct access for customer representatives to the back end software package for billing information   Read More
Information Builders
Information Builders has provided business intelligence (BI) and integration solutions to over 12,000 customers in its 30 years of operation. The vendor serves

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On-Demand Software for BPM: Now Ready for Enterprise Adoption
Planning, forecasting, and reporting are among the business processes that, if strengthened with analytic software, can help companies improve their performance

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The Dirty Little Secrets of the Warehouse Management System Industry
As you evaluate systems to manage your distribution operations, you’ll want to know everything you can to make the search process better. It’s a small project

direct access for customer representatives to the back end software package for billing information   Read More
The Superstar CFO: After the Crisis
In 2007, CFO Research Services published The Superstar CFO, a study documenting the attributes of highly successful chief financial officers (CFOs). Since then,

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Distribution in a Challenging Economy: Online (Software as a Service) versus Traditional Software
When considering major purchases, most people ask, “Why rent when you can buy?” But with IT systems, the reverse may be true. Software as a service (SaaS

direct access for customer representatives to the back end software package for billing information   Read More
The Role of the Wholesale Distributor in the Supply Chain
The future of wholesale distribution isn''t entirely clear, says Robert Eastman, senior analyst, supply chain management, Technology Evaluation Centers. However,

direct access for customer representatives to the back end software package for billing information  wholesale distribution,supply chain management,disintermediation,TEC Vendor Challenge,operational effectiveness Read More
Buying ERP for Manufacturing: What to Look for in a Cloud-Based Solution
SaaS-based software for manufacturers? The idea is rapidly gaining ground as manufacturers become aware of all the benefits a cloud-based ERP system can bring

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Sage 100 Standard ERP (v. 4.5) for ERP for Services Certification Report
Sage 100 Standard ERP (formerly Sage ERP MAS 90), v. 4.5, is TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for services in

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Microsoft Dynamics GP 10.0 for ERP for Mixed-mode Manufacturing Certification Report
Microsoft Dynamics GP 10.0 is now TEC Certified for online evaluation of enterprise resource planning (ERP) for mixed-mode manufacturing solutions in the ERP

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