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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 direct connect


KANA Connect 2014—Morphing into Verint’s Engagement Vision: Part One
TEC senior analyst P.J. Jakovljevic attended the KANA Connect conference, and reports on the company's recent acquisition by Verint, with an in-depth look at

direct connect  office too has a direct impact on the customer experience. According to the CapGemini Consulting 2013 report Backing up the Digital Front: Digitizing the Banking Back Office , 60 percent of customer dissatisfaction originates in the back office and up to 20 percent of contact center volume is due to back office execution issues with the myriad of functions and tasks performed in the back office including with financial transactions, loan processing and underwriting, customer accounts, claims processing, a

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

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Creating a Winning Data Transmission Service


Today’s data transmission departments are battling for budget and relevance. Moving files and ensuring delivery is getting tougher every day. To successfully deliver data to an increasing number of target platforms and meet rising customer expectations, leading companies are adopting service-oriented architectures (SOAs) and upgrading their file transfer departments into data transmission services. Find out more.

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An ERP Vendor, with its Powerful Parent Backing, Tackles Software as a Service


Glovia hopes to become a manufacturing service platform that will connect and integrate various business systems that user companies currently use. The vendor's software-as-a-service offering is one of the routes it plans to take to get there.

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PeopleSoft - Again A Force To Be Reckoned With?


PeopleSoft is back with a vengeance! During its users conference, Connect, which took place in Los Angeles on October 22-26, it unveiled a slew of new products in its bid to maintain the current turnaround momentum. Earlier, on October 17, PeopleSoft announced impressive financial results for Q3 2000.

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KANA Connect 2014—Morphing into Verint’s Engagement Vision: Part Two


In the second part of a two-part series about the KANA Connect 2014 conference, TEC's P.J. Jakovljevic takes a look at what has transpired since the KANA-Verint merger announcement and what we should expect from the actionable intelligence solutions vendor in the near future.

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Epicor Acquires Shipping Capabilities from Partner Insite Software


Epicor recently acquired some operational assets and intellectual property of Insite Software, a provider of business-to-business (B2B) and direct-to-consumer (D2C) e-commerce platforms and international shipping solutions. Insite Software has been a technology alliance partner of Epicor since 2003, delivering shipping solutions integrated with Epicor ERP.

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Case Study: TradeTools Direct


Since opening its first location in 1987, Australia’s TradeTools Direct has become a multilocation retailer to customers in the building trade. When it came time to transition from its cumbersome paper-based record-keeping system, the company chose Pronto Software. Find out how Pronto’s fully integrated point-of-sale (POS) system and accounting functions helped TradeTools increase efficiency and improve customer service.

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L&T Infotech


L&T Infotech is a global IT services and solutions provider. We provide the winning edge to our clients by leveraging our Business-to-IT Connect and deeply committed people. Our clients include industry leaders like Chevron, Freescale, Hitachi, Sanyo and Lafarge, among others. They have found in us a right-size partner who combines scale, stability and customer-centricity 

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IBM to Sell Aptiva Direct


IBM announced plans to stop selling its Aptiva line of PCs through retail outlets.

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Jobpartners


Jobpartners helps Human Resource executives effectively attract, connect, develop and retain the quality people their organisations need to remain competitive in today’s global business environment. Traditional HR, talent management and ERP systems are designed as “one size fits all.” As a result, they are too generic for most HR professionals – and too complex for line managers.

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Bond Talent Software


Since 1980, Bond has provided software designed to help temporary staffing services, direct hire recruiting companies, consulting firms, and corporate human resource (HR) departments deliver a higher level of service to their candidates, customers, and employees.Headquartered in the United Kingdom (UK), Bond also has offices in the United States (US), Australia, Hong Kong, Japan, Canada, and South Africa. The company has nearly 2,000 customers and more than 500 employees worldwide.

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