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Sales Force Automation (SFA)
Sales Force Automation (SFA)
Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining...
 

 direct connect


KANA Connect 2014—Morphing into Verint’s Engagement Vision: Part One
TEC senior analyst P.J. Jakovljevic attended the KANA Connect conference, and reports on the company's recent acquisition by Verint, with an in-depth look at

direct connect  office too has a direct impact on the customer experience. According to the CapGemini Consulting 2013 report Backing up the Digital Front: Digitizing the Banking Back Office , 60 percent of customer dissatisfaction originates in the back office and up to 20 percent of contact center volume is due to back office execution issues with the myriad of functions and tasks performed in the back office including with financial transactions, loan processing and underwriting, customer accounts, claims processing, a

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PLM for the Fashion Industry RFI/RFP Template

Line Planning and Calendar Management, Concept Development, Design and Product Development, Sourcing and Supply Chain Collaboration, Manufacturing Process Management (MPM), Product Quality Manageme... Get this template

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Sales Force Automation (SFA)
Sales Force Automation (SFA)
Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining...

Documents related to » direct connect

Analysis of HP and Notable Solutions Inc. decision to Integrate Paper Documents Into Microsoft Knowledge Management and Messaging Applications


System integration is relatively painless due to the 9100c's ability to connect to the network with a HP Jet Direct card and a simplified installation user interface.

direct connect  with a HP Jet Direct card and a simplified installation user interface. ABMSync is expected to be available in Europe and the US as of February 1st 2000. In addition to ABMSync, Nsi and HP have announced AutoStore. The AutoStore product automatically indexes paper documents that are sent from the HP Digital Sender, administrators can configure AutoStore to route documents to the Exchange Database of choice. User Recommendations Companies dealing with large quantities of outbound physical documents, may ve Read More

KANA Connect 2014—Morphing into Verint’s Engagement Vision: Part Two


In the second part of a two-part series about the KANA Connect 2014 conference, TEC's P.J. Jakovljevic takes a look at what has transpired since the KANA-Verint merger announcement and what we should expect from the actionable intelligence solutions vendor in the near future.

direct connect  stage. KANA had a direct sales model, whereas Verint was also using partners in some markets. In addition, pricing and packaging and unified contract management are still a work in process at the vendor. The merging parties were also at different cloud enablement stages and will have to sync up their future release dates. But by the 2015 Verint user conference many of these questions will likely have been solved and answered. Read More

When the Bigger Fish Eats the Smaller to Become a Bigger Fish


This time the merger and acquisition of Connect-Care by Firstwave appears to be a search for vertical market access. Connect-Care provides a direct reach to 87 software vendors that may represent both vertical expertise and a network of resellers. The stakes are high. Will the Firstwave technical lead and the Connect-Care vertical expertise bring a best-of- breed CRM application that the market needs?

direct connect  access. Connect-Care provides a direct reach to 87 software vendors that may represent both vertical expertise and a network of resellers. Firstwave claims that its advanced .NET IDE CORE Integrated Development Environment will play an important role in securing business through a ease of customization and even as private-labeling to other software companies. The stakes are high. Will the Firstwave technical lead and the Connect-Care vertical expertise bring a best-of -breed CRM application that the marke Read More

An ERP Vendor, with its Powerful Parent Backing, Tackles Software as a Service


Glovia hopes to become a manufacturing service platform that will connect and integrate various business systems that user companies currently use. The vendor's software-as-a-service offering is one of the routes it plans to take to get there.

direct connect  the value of a direct sales team that understands the manufacturing market as well as the types of problems specific to small businesses. However, history has shown that value added resellers (VARs) are critical to penetrating the local markets with their regional touch and knowledge. See The Cha(lle)nging World of Value-added Resellers . Thus, Microsoft has opted for a hybrid subscription hosted model named Service Provider License Agreement (SPLA) program, which is a monthly rental of ERP in which Mic Read More

How SharePoint Can Help Connect People, Processes, and Information


Microsoft SharePoint products and technologies are server applications that can provide organizations with an integrated solution for collaboration, content management, business processes, business intelligence (BI), enterprise search implementation, and portal development. Find out how SharePoint can meet your intranet, extranet, and Internet needs, and compare offerings for all levels and groups of users.

direct connect  SharePoint Can Help Connect People, Processes, and Information Microsoft SharePoint products and technologies are server applications that can provide organizations with an integrated solution for collaboration, content management, business processes, business intelligence (BI), enterprise search implementation, and portal development. Find out how SharePoint can meet your intranet, extranet, and Internet needs, and compare offerings for all levels and groups of users. Read More

IT Governance: Maximizing the Business Investment


Implementing information technology (IT) governance means using a structure of relationships and processes to direct an organization. Some project portfolio management (PPM) vendors have adopted the IT governance mantra to differentiate their solutions from those offered by the enterprise resource planning (ERP) industry.

direct connect  relationships and processes will direct and control an organization in order to achieve its goals to add value and to balance risk. Moreover, the standards and processes put in place can assist organizations with compliance issues surrounding the Sarbanes-Oxley Act (SOX) and other governance standards ( Organizational Project Management Maturity Model [OPM3], Capability Maturity Model Integration [CMMI], Information Technology Infrastructure Library [ITIL], etc.). In light of the increasing interest in Read More

From Lean Manufacturing to Lean Supply Chain: A Foundation for Change


As apparel and textile companies move to outsourcing production—relinquishing direct control in favor of a more cost-effective manufacturing model—a lean supply chain may appear to be the next logical step for further implementing cost and operational improvement. Not so, however. You can’t have a lean supply chain without lean manufacturing. Regardless of whether you or your partners engage in production, lean manufacturing is the lean engine that drives lean supply chain efficiencies. Accordingly, the business requirement for stability in a constantly changing demand environment motivates the fashion industry’s search for lean supply chain management principles and practices. Intentia, in cooperation with industry experts, have written a series of thought leadership white papers on the concept of implementing lean supply chain in the fashion industry. The second of this series, From Lean Manufacturing to Lean Supply Chain explains how lean manufacturing relates to lean supply chain management and where it differs and sometimes conflicts.

direct connect  move to outsourcing production—relinquishing direct control in favor of a more cost-effective manufacturing model—a lean supply chain may appear to be the next logical step for further implementing cost and operational improvement. Not so, however. You can’t have a lean supply chain without lean manufacturing. Regardless of whether you or your partners engage in production, lean manufacturing is the lean engine that drives lean supply chain efficiencies. Accordingly, the business requirement for Read More

Take the Direct Road to Success with Seamless DSD


The future, they say, is demand-driven. Not having the data you need to forecast your supply and demand processes means you’re in the slow lane toward a successful future. But if you already know store information is vital to your supply chain, you’re halfway there. Go the distance: learn how direct store delivery (DSD) solutions can give your consumer package goods (CPG) company more control over supply chain processes.

direct connect  the Direct Road to Success with Seamless DSD Take the Direct Road to Success with Seamless DSD If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. With the SAP for Retail solution portfolio, grocers can efficiently support the role of a central perishables buyer. In addition, the solutions enable management of supply relationships in mass through a direct-store delivery model. Source : SAP Resources Related to Take the Direct Road to Read More

What’s Up with Computer Associates?


In a series of radical moves, Computer Associates appears to be trying to re-direct its gargantuan operations. After missing its numbers in the first calendar quarter (CA’s 4th fiscal quarter), its stock was down 59% at one point.

direct connect  to be trying to re-direct its gargantuan operations (it is the third largest software firm in the United States, behind Microsoft and Oracle). After missing its numbers in the first calendar quarter (CA's 4th fiscal quarter), its stock was down 59% at one point. Here is a partial summary of the moves CA has made: Charles Wang (one of the founders of CA over 20 years ago) stepped down as Chief Executive Officer in August. He was replaced by Sanjay Kumar, formerly the Chief Operating Officer. The exact Read More

Global Software Aspirations


Exact has established a global infrastructure and network of offices offering direct support, sales and services, with the aim of providing customers a consistent level of service.

direct connect  the company will subtly direct multinational North American customers to Exact Globe, it will not force the issue, since the plan for 11,000 or so North American customers of Macola, JobBOSS, MAX, and Alliance/MFG is to keep them on those products and moderately evolve. While Exact might be able to offer a promised land of the concept of delivering a single product that does encompass all functionality, it is admittedly several years away. Furthermore, although the expanded functionality of Exact Globe Read More

Jobpartners


Jobpartners helps Human Resource executives effectively attract, connect, develop and retain the quality people their organisations need to remain competitive in today’s global business environment. Traditional HR, talent management and ERP systems are designed as “one size fits all.” As a result, they are too generic for most HR professionals – and too complex for line managers.

direct connect   Read More

The Complexities of Quote-to-order and Possible Solutions


It is becoming necessary to go beyond the direct sales force to sell complex products. With the advent of personal computers and the Internet, new possibilities for reaching manufacturing clients have opened up, and new sales opportunities have become available.

direct connect  More Complexity beyond the Direct Sales Force Although the traditional call center is not often used to sell and handle customer inquiries (or complaints) about very complex products, there will still be times when information needs to be given or received by phone. Some manufacturers of configured consumer products, such as personal computers (PCs), or Internet service providers may use telephone sales and support quite extensively, in addition to the web chat and self-service options of late. Internal Read More

Bond Talent Software


Since 1980, Bond has provided software designed to help temporary staffing services, direct hire recruiting companies, consulting firms, and corporate human resource (HR) departments deliver a higher level of service to their candidates, customers, and employees.Headquartered in the United Kingdom (UK), Bond also has offices in the United States (US), Australia, Hong Kong, Japan, Canada, and South Africa. The company has nearly 2,000 customers and more than 500 employees worldwide.

direct connect  help temporary staffing services, direct hire recruiting companies, consulting firms, and corporate human resource (HR) departments deliver a higher level of service to their candidates, customers, and employees.Headquartered in the United Kingdom (UK), Bond also has offices in the United States (US), Australia, Hong Kong, Japan, Canada, and South Africa. The company has nearly 2,000 customers and more than 500 employees worldwide. Read More

Desktop PCs: Meet the New Boss, Same as the Old Boss… (Dell)


This year, the market can be summed up as 3D: Dell Direct Desktop. In comparison, Compaq and IBM are looking a little flat.

direct connect  their sales to the direct model.) Compaq's recent purchase of Inacom, a direct PC distributor, will help Compaq - both for build-to-order capacity and by cutting off HP and IBM (currently Inacom customers) from Inacom's services. The market has given Compaq several tries on direct sales. Compaq probably has only one more. Compaq's product lines, especially its business and high-end systems, don't map cleanly into our categories. Consumer: Presario Business: Prosignia, Deskpro High-end: Deskpro Read More