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E-mail Response Management
E-mail inquiries for the customer service sector are expected to explode from 2.9 billion messages in 2005, to 7.2 billion by 2010. This means that a company’s

direct mail tools  use wizard that can direct email to an appropriate person or location for easy retrieval. Actions are taken at the server level for increased coverage, so that team members no longer need to save and forward important email messages, flooding inboxes in the process. Intelligent Messaging Assignment There is no need to manually drag and drop messages. Intelligent messaging assignment eliminates the need to have a human agent manually redirect or forward email messages to the appropriate staff. The right Read More
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » direct mail tools


Infor Introduces Inforce Marketing at Dreamforce 2012
Today, at Dreamforce, Infor announced the launch of Inforce Marketing, a marketing automation system developed on the Salesforce Platform. Some of the new

direct mail tools  that can include e-mail, direct mail, social media, and telemarketing; lead validation and assessment; and reporting and analysis tools that plan, manage, and monitor revenue objectives and key performance indicators (KPIs) across each stage of the revenue cycle. I would be interested to know how Infor plans to manage Inforce and Epiphany (its other CRM solution) in parallel. Read More
Has KANA Gotten Its Mojo Back? - Part 1
In this service economy it is not surprising to hear about smart innovative companies whose businesses have been blossoming due to the superior customer service

direct mail tools  developer of Web-based electronic direct mail software), Business Evolution (a provider of two-way dialog services for electronic-business Web sites), and NetDialog (a provider of Web-based customer assistance software). In 2000, KANA merged with SilkNet (a vendor offering a complementary e-business customer service solution), and also acquired BroadBase Software (a customer service analytics software vendor). Finally, in 2004, KANA acquired Hipbone , the leading vendor of live chat,  file-sharing , Read More
Why E-mail Must Operate 24/7 and How to Make This Happen
Unplanned e-mail outages or even routine maintenance can cause huge disruption, not only to your business, but also to your customers and partners. What issues

direct mail tools  email storage ' a direct consequence of using email so freely as a file transport system ' is the leading problem in managing messaging systems, worse than malware or spam. Email is the Way that Organizations do Business With most organizations using email to send business-critical content and documents and the number of emails increasing each year, businesses need to better protect their email infrastructures from instances of downtime and gain better insight into the issues causing outages. Osterman Read More
Design Can Be Your Next Asset to Manage: E-mail Marketing
In an unpredictable economy, you need to refocus your marketing efforts to be more cost-effective, while achieving measurable results in even shorter time

direct mail tools  be made available for direct download or through a specialized web page called a landing page . This page requires users to provide basic information about themselves before they can download your white paper, simultaneously helping you grow your list of e-mail contacts. E-mail lists can be organically grown from your own base of professional contacts. You can utilize existing contacts from Outlook or even from a professional social networking site like, LinkedIn, by exporting them and then importing Read More
How Software Development Tools Can Improve Spreadsheets
Spreadsheets have boosted the productivity of the financial reporting supply chain for nearly two decades. But in the current age of compliance and legislation,

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Drive Value with Outsourcing Management Tools
There is much discussion in the marketplace about outsourcing management and governance (OM/G). Many organizations mistakenly assume they understand the science

direct mail tools   Read More
Today’s Collaboration Software Tools
This white paper describes the real world collaboration process and presents a survey of the web software tools that are available today to support the

direct mail tools   Read More
Mail.com's Explosive E-Mail Growth
By the beginning of December 1999 Mail.com had over 10,000,000 established email boxes.

direct mail tools  free email account,email account,free hotmail email account,free pop3 email account,personalized email account,email account providers,email account provider,anonymous email account,pop email account,free email account providers,free pop email account,pop3 email account,spam email account,email service providers,email provider Read More
HR Technology Tools: What You May Be Missing
Human resource (HR) managers face a dilemma. They’d like to spend more time improving the work environment, or helping management reduce workforce related costs

direct mail tools  Standardized processes Increased productivity Direct cost savings Better compliance An HRMS provides everything you need to be an effective HR manager. An HRMS provides standard processes that you can use for all your key HR activities. It also organizes all important employee, benefits, payroll, attendance, training, and recruiting information in a single integrated software system, so you never have to spend time hunting for key data. With an HRMS, you can achieve more in less time. With an HRMS, you Read More
Ariba Goes Direct To (And From) The Source
Ariba will extend the capabilities of its B2B Commerce Platform by providing capabilities for buyers and sellers of direct and indirect materials to negotiate

direct mail tools  Goes Direct To (And From) The Source Ariba Goes Direct To (And From) The Source D. Geller - July 13, 2000 Event Summary eProcurement giant Ariba, Inc. (NASDAQ:ARBA) will acquire SupplierMarket.com, a company with expertise in Internet-based collaborative sourcing of direct and indirect materials. The purchase is for $580.8 million in stock. SupplierMarket.com had been expected to raise $100 million through a stock offering. Its initial valuation was to have been $412 million. SupplierMarket.com is a Read More
Outsourcing Management Software Tools: An Executive Point of View
Large-scale, complex outsourcing deals have produced equally complex management issues. Indeed, the leading cause of missed expectations in outsourcing is poor

direct mail tools   Read More
E-mail and Fax Services
It’s still a must-have to manage faxes and e-mail across your trading partners. You need a simple way to automate these transactions into a single system, speed

direct mail tools   Read More
Enterprise Intelligence Tools Tame Business Knowledge Glut
Skila, Inc. is applying advanced eKnowedge tools to the pharmaceutical, biotechnology, and medical device industries. It’s the kind of offering every knowledge

direct mail tools  business intelligence maturity model,business intelligence tool,knowledge management solution,business intelligence applications,best knowledge management software,knowledge management products,business intelligence solutions,knowledge management consultant,obiee,retail business intelligence,business intelligence 2009,knowledge management tools,business intelligence systems,business intelligence blog,competitive intelligence Read More
New Generation of BI Tools More Powerful and Easier to Use
To learn how a new generation of BI tools can give you the knowledge you need to make the right business decisions at the right time, check out the...

direct mail tools  generation tools powerful easier,generation,tools,powerful,easier,tools powerful easier,generation powerful easier,generation tools easier,generation tools powerful. Read More

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