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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 directory centric


Novell Uses XML, LDAP, NDS to Manage AD, IOS, etc.
Novell’s new DirXML directory will use XML and LDAP to seamlessly manage legacy directories from an NDS platform. Get ready for the Acronym Wars.

directory centric  DirXML uses LDAP (Lightweight Directory Access Protocol) to connect to other directories and XML (Extensible Markup Language) to communicate between directories. Market Impact This gets Novell three-quarters of the way there. NDS is almost universally regarded as the ne plus ultra of corporate directories. This is especially true when compared to systems like Windows NT's domain security. Microsoft's Active Directory, a feature of Windows 2000, goes a long way toward bridging the feature gap.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Centrify Announces First Unified Identity Solution for SaaS and Mobile Management


Centrify Corporation, a provider of identify management solutions, announced the availability of the Centrify User Suite, SaaS Edition—the industry's first identity-as-a-service (IDaaS) solution to provide both robust Active Directory (AD)- and/or cloud-based single sign-on (SSO), access management, application management, and mobile management across any cloud, mobile, or on-premises application.

directory centric  provide both robust Active Directory (AD)- and/or cloud-based single sign-on (SSO), access management, application management, and mobile management across any cloud, mobile, or on-premises application. The proliferation of software as a service (SaaS) and mobile apps on mobile devices is creating new levels of security risks for organizations. IT groups rely on users to manage their passwords, which are often weak, shared, and re-used and are therefore subject to phishing and other security breaches. Read More

Announcing TEC’s ERP for Services Buyer’s Guide


I am glad to announce that TEC’s 2012 ERP for Services Buyer’s Guide is now available for downloading. Services organizations run projects as a core attribute of their typical activity and arrange their business processes in a way that is different from that of other business types, such as, for instance, manufacturing, distribution, and even nonproject-based services. As such, specialized

directory centric  also includes a comprehensive directory of ERP for Services software providers, as well as links to ERP for Services resources (TEC articles, reports, blog posts, RFP templates, and related comparison reports) to assist companies looking for ERP for Services software. This guide is a useful tool for companies looking for ERP software within the services industry and for anyone who is interested in learning more about ERP for Services software. Download your free PDF copy of TEC’s 2012 ERP for Services Read More

2011 Customer Relationship Management Buyer's Guide: Innovations in CRM


Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors.

directory centric  case studies, and a directory of CRM vendors. Read More

Sneak Peek at TEC’s 2012 Buyer’s Guide Roster


You asked for it, you got it. Based on your feedback, Technology Evaluation Centers (TEC) has released its 2012 buyer’s guide calendar, which outlines the planned themes for our popular buyer’s guide series. With more interest and downloads than ever before, the TEC buyer’s guide team is excited to work on next year’s lineup. In 2012, we will once again be publishing four issues spanning

directory centric  and a comprehensive technology directory. Look for our final buyer’s guide of the year, “New Innovations in CRM,” which is slated for publication in November 2011. In the meantime, here’s a sneak peek at TEC’s quarterly buyer’s guide roster for 2012: Supply Chain Management (SCM) Businesses operating at an international level must be able to structure their supply chains flexibly and economically in order to keep up with the competition. This buyer’s guide presents a variety of enterprise Read More

Is Your Customer Strategy Aligned with Customer Experience


As product differentiations blur, companies are increasingly turning to create customer-centric organizational behavior to establish experience-based differentiation (EBD) and remain competitive. This creates unique challenges while implementing a customer relationship management (CRM) strategy in multidepartment organizations with numerous customer touch points. This white paper aims to enable CRM strategy.

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The Strengths of a Vertically Centric Enterprise Software Provider


Verticent, a revitalized reincarnation of the languishing public mid-market enterprise applications vendor PowerCerv, seems to be thriving under a financially stable adopted parent, and it has found a defendable niche where it can exploit its competitors' functional "fatal flaws".

directory centric  Strengths of a Vertically Centric Enterprise Software Provider Event Summary The enterprise applications market is rapidly consolidating and high-flying vendors are now falling to the wayside en mass (see Rapidly Consolidating Enterprise Applications Market: The Worlds of Organic Grower and Aggressive Consolidators ). This coupled with the dread of functional parity and software commoditization among the surviving solution providers has lead many to believe that only a vendor's size will matter Read More

The Convergence of ERP and Field Services-One Vendor’s Leadership


Agresso’s experience with people-centric services organizations has led the vendor to design a solution that effectively address these businesses’ need for field services and asset maintenance management. Agresso’s melding of two solutions, and the product’s underlying architecture, support change and tightly couple solution categories.

directory centric  Agresso Field Force,people-centric services organizations,services industry,asset maintenance,field services maintenance,enterprise asset management,EAM,field services management,enterprise resources planning,ERP,customer relationship management,CRM,service-oriented architecture,SOA,human resources Read More

Pervasive Retail Business Intelligence: Optimize Internal Performance for External Market Agility


Best-in-class retailers are turning to pervasive business intelligence (BI) to increase consumer-centric data accessibility. This report examines how retailers are incorporating BI tools into their standard processes to establish a company-wide view into constantly changing customer buying trends, and how internal departments are using this data to make processes more efficient and effective throughout the enterprise.

directory centric  pervasive business intelligence,pervasive business intelligence definition,knowledge management capabilities,business data accessibility,cross-channel data management,business intelligence deployment procedure,increasing retail productivity,best-in-class business intelligence strategies Read More

Microsoft Releases Preview of Exchange Server 2000


Microsoft Corp announced the availabilty of Exchange 2000 Server Beta 3, the messaging server previously code-named Platinum. The product will be distributed via Microsoft's web site at http://www.microsoft.com/exchange. The product is available in English, German, French and Japanese versions.

directory centric  entrance into the Active Directory Structure (ADS) users will be driven to upgrade not only their existing NT Servers, but also their existing Exchange Servers, while new users will implement the 2000 Back Office Suite directly. ADS is Microsoft's attempt to catch up to Novell NetWare's NDS. Microsoft's ADS utilizes the X.500 Standard, an enhanced communication Protocol Lightweight Directory Access Protocol (LDAP) coupled with Domain Name Resolution (DNS). The implementation of Directory Services Read More

GT Nexus Enterprise Solutions for Global Logistics


GT Nexus integrated global logistics solutions are based on a proven, Internet-centric technology platform designed for transportation logistics and supply chain execution coordination on a global scale. Acting as the secure corporate "nerve center" for supply chain data and intelligence, GT Nexus-powered Private Logistics Networks connect partners, standardize processes, and streamline the global logistics and order fulfillment. Delivered as a hosted service over the Web, users interact through standard Web browsers while electronic integratations to partner systems are accomplished through standard EDI or XML message transaction management, using GT Nexus-developed integration tools as well as industry-standard integration software.  

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Building the Customer-centric Enterprise


The insurance industry’s turn from an underwriting-oriented vision to a customer-centric view has been painfully slow. Success isn’t just a matter of delivering superior products and services, but of incorporating customer insight into enterprise strategy on an ongoing basis. Learn how you can use your customer segment data for customer analytics that can help you determine which segments to grow and which to retain.

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Customer Relationship Management (CRM)


Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.

directory centric  Relationship Management (CRM) Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, Read More

Mastering the Customer Experience


Focusing on the customer is not new. But some companies are going deeper into a customer experience management strategy to become customer-centric. Can you manage every part of the interaction and experience your customers have with your company? Learn how to develop a customer-centric approach that will make your customers feel not only connected, but delighted, loyal, and able to be a consistent advocate of your brand.

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