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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 disadvantages of the global trade system


How One Distributor Played Wal-Mart's Distribution Game-And Won
As a supplier to Wal-Mart, appliance manufacturer Haier America was required to implement a radio frequency identification (RFID) tagging system. To satisfy

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

HCIMS - Clinical Information System RFI/RFP Template

ADT (admission, discharge, and transfer), Global Requirements, Patient Information, Orders, Plan of Care, Work Plan, Kardex and Summary, Flow Sheets and Vitals, MAR and Medications, Critical Care, L&D Fetal Monitoring, Clinical Record, Reference and Reports, HIPAA (Health Insurance Portability and Accountability Act), Interfaces, Ease of Use, Technical and Support, and Product Technology  

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How to Lower Your ERP Implementation Costs


Most companies are facing a number of pressures, thanks to a stormy economic climate. To help control costs and resources, many small to medium businesses (SMBs) are looking at implementing an enterprise resource planning (ERP) system. But you also need to control the costs and the time frame of your ERP implementation. Discover how partnering with a value-added reseller (VAR) can help you with your ERP selection process.

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A Product Note: Attensity and the Voice of the Customer


Attensity has found a way to truly capture the voice of the customer with its new breed of customer experience management (CEM) solutions. TEC analyst Jorge García looks at how Attensity’s CEM products can help organizations analyze customer conversations across multiple channels, extract actionable data and insights, and route conversations for rapid and effective response, improving their customers’ experience and loyalty.

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The Role of the Wholesale Distributor in the Supply Chain


The future of wholesale distribution isn't entirely clear, says Robert Eastman, senior analyst, supply chain management, Technology Evaluation Centers. However, distributors will continue to be a vital part of the economy. Robert Eastman was interviewed by SupplyChainBrain at the TEC Vendor Challenge in September 2013.

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The Insider’s Guide to Great Customer Service on the Web


Companies that provide superlative service keep their customers satisfied and loyal. It’s particularly important to deliver great customer service on the web—which is why great web self-service should be a company’s top priority. Unfortunately, many executives who would have a heart attack if their call centers were unresponsive don't show the same concern about having an unresponsive web site.

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9 Important Business Phone System Buyer Questions


Learn about the most important factors that go into buying the right phone system, such as scalability, compatibilities, how to negotiate pricing, and more. This white paper and demo are designed to help you be an informed buyer. Whether yours is a small, medium, or large-sized business, you’ll want to know the nine key questions to ask sales reps to get the best deal on the right phone system for your needs.

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E-Procurement Usability: The Good, The Bad and The Ugly


Adoption of enterprise resource planning (ERP)-based E-Procurement solutions has hit a plateau in recent years due to inherent usability deficiencies, exacerbated by heightened user expectations. It is now possible to leverage all the existing infrastructure of leading platforms with a friendlier, consumer-like user interface (UI) that can be rapidly deployed with minimal cost or change management impact. Find out how.

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Your 360-degree View of the Customer: Keep the Customer in View


Vendors of customer relationship management solutions, and the companies that use those solutions, praise the advantages of having a 360-degree view of the customer. The approach is meant to provide a company with a full picture of its customers in order to enhance the customer experience, provide better customer service and support, and improve the company’s sales and marketing initiatives to

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Cloud for Business Managers in Midsize Organizations: the Good, the Bad & the Ugly


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Global Shop Solutions One-System ERP Solutions


Global Shop's ERP systems provide functionalities for cost, pricing, and profits; customer relationship management (CRM); financials; inventory and purchasing; quality assurance; scheduling; and shop management. Global Shop customers receive after-sale service and support in a variety of ways, including Global Shop’s highly educated, professional manufacturing and accounting consultants and instructors; new user basic training for one week at Global Shop’s training facility, and additional training as required; on-site consulting at the customer’s plant; virtual training via the Internet, available as subscription virtual training and individual virtual training; classes taught at the annual users’ conference; implementation assistance; documentation manuals; online help; in-house telephone support; Global Shop’s ServiceWeb, which allows posting and tracking of all service calls; and data conversion support.

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Hyperion System 9


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