Abstract: Channel master business is good. Everyone likes increased volume. But the impact of this business can be bad for the bottom line. How can manufacturers meet the demands of the channel master and preserve their business?

Abstract: Jamcracker, an ASP providing business services for HR management, expense management and sales force automation solutions has announced a new program to increase sales. Jamcracker’s Channel Program offers sales and implementation training to its new channel partners.

Abstract: If there's a disconnect between your channel and your marketing team, neither will reach their full potential. In this column, you’ll see how involving your channel in the positioning process is a key ingredient in successful marketing and sales.

Abstract: The new competitive differentiator in retail is the ability to effectively sense, shape, and fulfill customer demand through the customer’s channel of choice. The seamless shopping experience—providing what customers want, when they want it, in the way they want it—has come to the forefront. That’s why well-executed cross-channel retailing is essential to success, no matter what your vertical.

Abstract: Computerized maintenance management system (CMMS). Enterprise asset management (EAM) system. Computer-aided facilities management (CAFM) system. Integrated workplace management system (IWMS). Each type of facility management solution offers different functionalities and features, and one may be better than another for your company’s needs. Learn more about the differences and how an integrated solution is a “must have.”

Abstract: One of the most effective and efficient ways to develop a successful marketing position for B2B software is to begin with the sales channel, especially if you have limited time and resources.

Abstract: Executives and middle management are constantly faced with determining policy, process, and technology around managing one or multiple channels. What is critical to successful channel management?

Abstract: Great Plains has established very strong branding and penetration within the Small-to-Medium Enterprises (SME) segment of the ERP market, with a large and loyal customer base and a uniquely developed, extensive partner channel within the industry. A long presence on Microsoft's platforms ensures that R&D money has been spent on enhancing product functionality in accordance with the voice of customers and/or the market trends.

Abstract: With the emergence of the Internet, the business environment has changed for many organizations, and will change to an even greater extent in the future. Indeed, in an increasingly dynamic and global environment, the Web has become an important source of competitive differentiation for companies of all sizes. In this comprehensive white paper, you’ll find out how to design a Web channel strategy that works for you.

Abstract: To be reliable, cost and profitability analysis must be underpinned with an activity-driven view of how an organization’s products, customers, and channels consume resources and incur costs. However, activity-based costing (ABC) contributes to more reliable customer, product, and channel profitability analysis. In fact, without this foundation, such analyses are critically flawed, and can result in inappropriate decisions and choices.

Abstract: The core components of a retail information system are inventory management, inventory optimization, revenue management, sales management, and reports and inquiries. Non-core components can include financial, supply chain management, enterprise resource planning, customer relationship management, and warehouse management systems.

Abstract: Customer Relationship Management (CRM) systems are software systems that cover the range of interaction a company has with its current, or potential customers. Its functionality can include marketing automation, sales force automation, help desk, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

Abstract: Effective IP management requires proper allocation of address space for adequate address capacity as needed, as well as accurate configuration of DHCP and DNS servers. Along with flawless configuration and management of each of these foundational elements of Internet protocol (IP) address management, address managers must also integrate these management functions into the broader IT network management environment.

Abstract: Since our research-driven beginnings, Johnson & Johnson Advanced Sterilization Products (ASP) has continually improved the new product development (NPD) process. Detailed process mapping has revealed three tiers of business metrics, starting with drivers and moving up through execution metrics to business performance metrics. When driver metrics improves, so does business performance. Six Sigma tools helps identify specific metrics at all tiers and the causality linkages among them. Each NPD process step at ASP results in a deliverable, and each deliverable relates to a trade-off triangle (cost-time-resources) and, ultimately, to investment dollars. To track performance, ASP calculates how actual NPD decisions and what-if scenarios affect deliverables, alter investment triangles, and thereby influence business results. ASP uses similar process and tools, including the investment triangles and Six Sigma QFD, to make idea management decisions. The IDweb real-time software environment enables both the NPD and idea management processes at ASP. By deploying the strategic planning, idea management, portfolio and pipeline management, process management, and resource management modules of IDweb, ASP has increased throughput by 20 percent and reduced cycle time by 40 percent.

Abstract: The 2006 PMI Research Conference was an excellent venue for gauging the direction in which project management research is heading. The presentations of the areas of portfolio management and program management confirm the rising demand for project portfolio management solutions.

Abstract: This guide to supply chain management (SCM) functions/features will help you determine which SCM features are a high priority for your organization. Learn about SCM functions and features for WMS, TMS, international trade logistics (ITL), supplier relationship management (SRM), demand management, supply chain analytics, order management, service parts planning, and more.

Abstract: As enterprises seek better content management systems, documentation management (DM) and digital asset management (DAM) are growing in popularity. Despite market confusion, the two solutions serve different functions, but can still be integrated to meet an enterprise's needs.

Abstract: This note is intended to provoke thought regarding some of the dramatic incidents that occurred in the field of asset management in 2003, as well as address some of their more immediate consequences and ramifications of changing societal attitudes regarding the failure of physical assets. In particular it examines the impact of these events on issues such as the selection and implementation of enterprise management software, the use of call centers and the outsourcing of asset management functions. There is also an overview of the evolution of asset management throughout the world that has brought us to this point.