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Documents related to » doc dot com


CRM Solutions Buyer s Guide
CRM solutions provide organizations with important customer information and tools, and are particularly useful in enforcing levels of quality and specific procedures in a uniform manner. This white paper gives an overview of important things to consider when selecting a CRM solution, including summaries of on-premise and hosted solutions, a comparison of CRM types and solutions by company size, and different CRM solution features.

DOC DOT COM: s Guide Source: CompareBusinessProducts.com Document Type: White Paper Description: CRM solutions provide organizations with important customer information and tools, and are particularly useful in enforcing levels of quality and specific procedures in a uniform manner. This white paper gives an overview of important things to consider when selecting a CRM solution, including summaries of on-premise and hosted solutions, a comparison of CRM types and solutions by company size, and different CRM
2/27/2013 10:02:00 AM

Lotus Extends Domino for Unified Messaging and Wireless Communications
Lotus announced a unified messaging initiative that extends the Lotus Domino platform by enabling customers to access e-mail, voice, and fax data from any device at any time.

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10/26/1999

Building the Small Contact Center
Building the Small Contact Center.Solutions and Other Documents to Characterize Your Purchase, In Relation To Building the Small Contact Center. Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers.

DOC DOT COM: Contact Center Source: Zeacom Document Type: White Paper Description: Until recently, customer interaction technologies were often considered too complex and costly for all but the largest businesses to justify. But today that picture has changed. Encouraged by declining technology costs and changing customer expectations, and pressured by competition, small and midsized companies are investing in key customer service building blocks, such as contact centers. Building the Small Contact Center
8/15/2006 8:59:00 PM

Project Management Office: Framework Strategy
IT initiatives driven within silos, where each department maintain its own project management office, inhibits the overall cohesiveness and effectiveness of corporate strategy. This document outlines best practices to centralize and deliver a scalable and robust project management framework strategy.

DOC DOT COM: recommendations described within this document were developed through the collaboration of analyst team members at Technology Evaluation Centers Inc. (TEC) and input from external subject matter experts. These recommendations, when suitably implemented, will deliver a robust and scalable project management framework strategy for both internal and external IT initiatives across the enterprise. Introduction Technology is driving fundamental changes at every level of society—from how people shop, bank,
9/21/2005

Warehouse Management Systems: Pie in the Sky or Floating Bakery?Part Two: The Pareto Principle, Processes, and People: Assessing Your Warehouse Management System Needs
To ensure your warehouse management system is implemented as painlessly as possible, you must assess your warehouse situation before you decide on a warehouse solution. Using the Pareto Principle, where a minority of inputs yields the majority results; examining your processes; evaluating your personnel; monitoring the progress of implementation; and testing are the best ways to ensure both a successful launch and long term return on investment.

DOC DOT COM: processes on top and document how they work. Include all processes such as receiving, picking, putaway, inventory control, will call, order entry, purchasing, and even processes that seem remotely connected to the warehouse, such as accounts payable. Most people wonder what accounts payable has to do with a warehouse management system until I tell them this story. I remember implementing a system for a customer who was upset that his inventory was inaccurate. He could not understand why things were being
10/1/2004

Sub-metering a Hotel for LEED Certification
The Proximity Hotel in Greensboro, North Carolina, is the first hotel in the US to receive Leadership in Energy and Environmental Design (LEED) certification at the platinum level from the U.S. Green Building Council. Combining luxury with energy efficiency and environmental sustainability, the hotel places the highest priority on guest comfort. The owner's goal is a sustainable, energy-efficient hotel that never compromises guest comfort. Learn more now.

DOC DOT COM: Continental Control Systems LLC Document Type: White Paper Description: The Proximity Hotel in Greensboro, North Carolina, is the first hotel in the US to receive Leadership in Energy and Environmental Design (LEED) certification at the platinum level from the U.S. Green Building Council. Combining luxury with energy efficiency and environmental sustainability, the hotel places the highest priority on guest comfort. The owner s goal is a sustainable, energy-efficient hotel that never compromises guest
9/1/2011 6:49:00 PM

Microsoft to Purchase Softway Systems
Microsoft Corp. announced on September 20th that it will purchase privately held Softway Systems Inc., a developer of Unix/NT interoperability software.

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9/29/1999

3 Things Business Decision-makers Need to Know about SOA
3 Things Business Decision-makers Need to Know about SOA. Get Free White Papers and Other Software for Your Assessment In Relation To 3 Things Business Decision-makers Need to Know about SOA. Anyone even peripherally exposed to business media that touch on enterprise application technology has seen the term service-oriented architecture (SOA) bandied about in advertisements and articles. Given the central role of SOA in information technology, it is important to get beyond a buzzword level understanding. There are three key concepts surrounding SOA: granularity, Web services, and change management.

DOC DOT COM: about SOA Source: IFS Document Type: White Paper Description: Anyone even peripherally exposed to business media that touch on enterprise application technology has seen the term service-oriented architecture (SOA) bandied about in advertisements and articles. Given the central role of SOA in information technology, it is important to get beyond a buzzword level understanding. There are three key concepts surrounding SOA: granularity, Web services, and change management. 3 Things Business Decision-makers
5/12/2006 12:37:00 PM

Augmenting Data Backup and Recovery with System-level Protection
File-level recovery on its own is an incomplete strategy when it comes to meeting stringent recovery time objectives (RTOs) for complete system recovery. This paper investigates what’s at risk, where system-level recovery fits relative to current data protection approaches, the impact of system-level recovery on your IT department’s ability to meet RTOs, and the potential of system-level recovery to reduce costs.

DOC DOT COM: System-level Protection Source: Symantec Document Type: White Paper Description: File-level recovery on its own is an incomplete strategy when it comes to meeting stringent recovery time objectives (RTOs) for complete system recovery. This paper investigates what’s at risk, where system-level recovery fits relative to current data protection approaches, the impact of system-level recovery on your IT department’s ability to meet RTOs, and the potential of system-level recovery to reduce costs.
6/6/2011 10:09:00 AM

SAP for Automotive—Sales and Services: Industry Overview
In the automotive industry, companies face an ongoing struggle for market share and constant pressure on margins. To differentiate themselves in this competitive environment, many companies focus on sales and service operations, which are key to providing a high-quality customer experience. With that in mind, companies must automate processes and leverage integrated information to increase efficiency throughout the value chain.

DOC DOT COM: Industry Overview Source: SAP Document Type: White Paper Description: In the automotive industry, companies face an ongoing struggle for market share and constant pressure on margins. To differentiate themselves in this competitive environment, many companies focus on sales and service operations, which are key to providing a high-quality customer experience. With that in mind, companies must automate processes and leverage integrated information to increase efficiency throughout the value chain. SAP for
12/11/2006 2:34:00 PM

Managing the Extended Enterprise for Profitable Growth: Integrated Operations and Resources across the Enterprise
Due to the wide range of size, scope, and complexity within the extended enterprise, different units often have different functional requirements for the business management software they use. The different demands can become a barrier to future growth, profitability, and agility. So how do you coordinate resources and activities to get everybody on the same page within an extended enterprise?

DOC DOT COM: the Enterprise Source: SAP Document Type: White Paper Description: Due to the wide range of size, scope, and complexity within the extended enterprise, different units often have different functional requirements for the business management software they use. The different demands can become a barrier to future growth, profitability, and agility. So how do you coordinate resources and activities to get everybody on the same page within an extended enterprise? Managing the Extended Enterprise for
3/8/2011 10:47:00 AM


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